# Meter Reading

**Citation:** 4 CCR 723-4 Rule 4309  
**Type / status:** regulation / current  
**Agency:** Colorado Public Utilities Commission  
**Effective:** Not stated  
**Published:** Not stated

(a) Upon a customer's request, a utility shall provide written documentation showing the date of the most recent reading of the customer's meter and the total usage expressed in cubic feet or other unit of service recorded. On request, a utility supplying metered service shall explain to a customer 

## Document text

(a) Upon a customer's request, a utility shall provide written documentation showing
the date of the most recent reading of the customer’s meter and the total usage
expressed in cubic feet or other unit of service recorded. On request, a utility
supplying metered service shall explain to a customer in a clear non-technical
statement its method of reading the customer’s meter.
(b) A utility shall include in its tariff a clear statement describing when meters will be
read by the utility and the circumstances, if any, under which the customer must
read the meter and submit the data to the utility. This statement shall specify in
detail the procedure that the customer must follow and shall specify all special
conditions that apply to each class of service.

(c) Absent good cause, a utility shall read a meter monthly. For good cause shown,
a utility shall read a meter at least once every six months.

## Provenance

- Official: Yes
- Source: <https://www.sos.state.co.us/CCR/DisplayRule.do?action=ruleinfo&ruleId=2260&deptID=18&agencyID=96&deptName=Department%20of%20Regulatory%20Agencies&agencyName=Public%20Utilities%20Commission&seriesNum=4%20CCR%20723-4>
- Source ID: `co-sos-ccr`
- SHA-256: `3c95f4a5d17f078885b23f80d270dd7a88573d365e631725fa6d85ddeca79837`
- Retrieved: 2026-08-12T04:36:48.096Z
- Exported: 2026-08-24T14:48:59.681Z
- Document slug: `co-ccr-4-723-4-4309`

### Source metadata

```json
{
  "jurisdiction": "US-CO",
  "code": "4 CCR 723-4",
  "ruleKey": "4309",
  "pipelineScope": "colorado-jurisdictional-gas-utilities",
  "legalScope": "Current 4 CCR 723-4 rules regulating Colorado jurisdictional gas utilities and gas master-meter operators, including construction, operation, system safety, gas infrastructure planning, metering, service, and enforcement provisions. This is an adjacent gas-utility corpus, not a replacement for the repealed dedicated 4900-series pipeline-safety rules.",
  "applicabilityCaveat": "Part 4 applies according to Colorado Public Utilities Commission jurisdiction and each rule's scope. The former dedicated pipeline-safety rules 4900 through 4975 are reserved after repeal; this connector does not represent them as current. Part 4 does not replace federal pipeline-safety requirements, determine whether a facility is interstate or intrastate, or resolve operator-specific orders, waivers, tariffs, or later rulemaking.",
  "references": [],
  "ruleInfoUrl": "https://www.sos.state.co.us/CCR/DisplayRule.do?action=ruleinfo&ruleId=2260&deptID=18&agencyID=96&deptName=Department%20of%20Regulatory%20Agencies&agencyName=Public%20Utilities%20Commission&seriesNum=4%20CCR%20723-4",
  "pucRulesUrl": "https://puc.colorado.gov/gasrulesandregulations",
  "ruleVersionId": "12549",
  "editionEffectiveOn": "2026-06-14",
  "publicationStatus": "The Colorado Secretary of State identifies the source as the official publication of state administrative rules. The edition date applies to the compiled rule version and is not represented as the effective date of every provision.",
  "rights": "Official state rule text is preserved with attribution and source links. Public accessibility does not imply rights in agency marks, third-party material, or incorporated standards; commercial redistribution requires review.",
  "region": "CO"
}
```