# Establishing or reestablishing service

**Citation:** RCSA § 16-280b-A15  
**Type / status:** regulation / current  
**Agency:** Connecticut Public Utilities Regulatory Authority  
**Effective:** 2025-06-11  
**Published:** 2025-06-11

(a) No Operator shall establish service where any of the following conditions are present: (1) the Service Line is undersized for the anticipated load and the load cannot be reduced to acceptable levels by isolation of select Gas utilization equipment; (2) the above-ground portion of the Service Line is not compliant w

## Document text

(a) No Operator shall establish service where any of the following conditions are present: (1) the Service Line is undersized for the anticipated load and the load cannot be reduced to acceptable levels by isolation of select Gas utilization equipment; (2) the above-ground portion of the Service Line is not compliant with the Operator's Procedures; (3) customer piping has not passed a pressure test as required by the Authority Having Jurisdiction; (4) Gas flow is detected through customer piping despite all Gas utilization equipment being shut off; or (5) the Authority Having Jurisdiction has found the customer piping to be non- compliant. 9 (b) No Operator shall reestablish service where subsections (a)(1), (a)(4), or (a)(5) of this section are present. In addition, no Operator shall reestablish service where the non- compliance in subsection (a)(2) of this section is an immediate safety concern. This subsection does not apply to interruptible customers who were shut off due to supply constraints.

## Provenance

- Official: Yes
- Source: <https://eregulations.ct.gov/eRegsPortal/Search/getDocument?guid=%7BE04F6097-0000-CC1C-9D68-25A0BA411C82%7D>
- Source ID: `ct-sots-rcsa-16-280b`
- SHA-256: `b5cda1f8f8eecbcce43f21cbb70bebd0eef67194b6770c6f093bf56646edfe91`
- Retrieved: 2026-08-12T07:07:58.041Z
- Exported: 2026-08-22T15:40:42.111Z
- Document slug: `ct-rcsa-16-280b-a15`

### Source metadata

```json
{
  "jurisdiction": "US-CT",
  "subtitle": "16-280b",
  "series": "A",
  "sectionNumber": 15,
  "secretaryFileNumber": 6446,
  "trackingNumber": "PR2023-019",
  "effectiveDateEvidence": "Secretary of the State confirmation states that the regulation became effective June 11, 2025.",
  "scopeCaveat": "This corpus contains all 117 dedicated pipeline-safety sections newly codified as RCSA 16-280b-A1 through A75, B1 through B32, and C1 through C10 by Connecticut Secretary of the State File Number 6446. The filing also amends four adjacent legacy utility provisions and repeals eleven obsolete 16-11 provisions; those actions are retained as provenance and inventory rather than mixed into the dedicated searchable corpus.",
  "applicabilityCaveat": "Applicability varies by natural-gas or petroleum-gas operator, public-service-company status, pipeline facility, master-meter or petroleum-gas distribution system, activity, waiver, and federal jurisdiction. PURA states that Connecticut has no intrastate transmission or gathering lines and that hazardous-liquid pipelines remain under PHMSA jurisdiction.",
  "incorporationCaveat": "The rules supplement and repeatedly incorporate federal pipeline requirements, generally as amended from time to time, and rely on Connecticut statutes and external standards. References are recorded without reproducing incorporated material or deciding federal preemption or facility-specific legal effect.",
  "publicationCaveat": "The authenticated final filing was posted to the Connecticut eRegulations System and became effective June 11, 2025. It is used instead of the older browse pages, some of which still display pre-2025 text and stale update labels.",
  "rights": "Official Connecticut legal and agency materials are retained with attribution and cryptographic provenance. State marks, site presentation, forms, annotations, and incorporated federal or privately authored material require separate review.",
  "rightsReviewRequired": true,
  "region": "CT"
}
```