# Quality assurance and quality control program

**Citation:** RCSA § 16-280b-B7  
**Type / status:** regulation / current  
**Agency:** Connecticut Public Utilities Regulatory Authority  
**Effective:** 2025-06-11  
**Published:** 2025-06-11

(a) Each Operator shall establish a quality assurance and quality control program to determine the effectiveness and adequacy of its Procedures and to modify any Procedures when deficiencies are discovered. The quality assurance and quality control program shall ensure that all Procedures are followed. (b) The quality 

## Document text

(a) Each Operator shall establish a quality assurance and quality control program to determine the effectiveness and adequacy of its Procedures and to modify any Procedures when deficiencies are discovered. The quality assurance and quality control program shall ensure that all Procedures are followed. (b) The quality assurance and quality control program shall include: (1) audits of the performance of Covered Tasks to ensure compliance with Federal Regulations, State Regulations and Procedures; (2) audits of Records; (3) post-construction audits to visually inspect above-ground and below-ground Pipeline Facilities; (4) audits based on the risk associated with the Covered Tasks being performed; (5) audits based on the risk associated with any individual performing the Covered Tasks; (6) all results and corrective actions being tracked and documented; (7) a process to communicate all identified deficiencies with any individual or such individual's employer who performs the function from which the deficiencies were discovered; and (8) a process to promptly analyze findings and develop corrective actions towards continuous improvement of the quality assurance and quality control program and its Procedures. (c) The quality assurance and quality control program, of any Public Service Company, as defined in section 16-1 of the Connecticut General Statutes, shall be operated as an independent group that reports directly to the President of such Public Service Company.

## Provenance

- Official: Yes
- Source: <https://eregulations.ct.gov/eRegsPortal/Search/getDocument?guid=%7BE04F6097-0000-CC1C-9D68-25A0BA411C82%7D>
- Source ID: `ct-sots-rcsa-16-280b`
- SHA-256: `572d8be9aa29117695c43068b296c579cfd04ecab5199bb79899909cb214d317`
- Retrieved: 2026-08-12T07:07:58.041Z
- Exported: 2026-08-24T10:31:12.708Z
- Document slug: `ct-rcsa-16-280b-b7`

### Source metadata

```json
{
  "jurisdiction": "US-CT",
  "subtitle": "16-280b",
  "series": "B",
  "sectionNumber": 7,
  "secretaryFileNumber": 6446,
  "trackingNumber": "PR2023-019",
  "effectiveDateEvidence": "Secretary of the State confirmation states that the regulation became effective June 11, 2025.",
  "scopeCaveat": "This corpus contains all 117 dedicated pipeline-safety sections newly codified as RCSA 16-280b-A1 through A75, B1 through B32, and C1 through C10 by Connecticut Secretary of the State File Number 6446. The filing also amends four adjacent legacy utility provisions and repeals eleven obsolete 16-11 provisions; those actions are retained as provenance and inventory rather than mixed into the dedicated searchable corpus.",
  "applicabilityCaveat": "Applicability varies by natural-gas or petroleum-gas operator, public-service-company status, pipeline facility, master-meter or petroleum-gas distribution system, activity, waiver, and federal jurisdiction. PURA states that Connecticut has no intrastate transmission or gathering lines and that hazardous-liquid pipelines remain under PHMSA jurisdiction.",
  "incorporationCaveat": "The rules supplement and repeatedly incorporate federal pipeline requirements, generally as amended from time to time, and rely on Connecticut statutes and external standards. References are recorded without reproducing incorporated material or deciding federal preemption or facility-specific legal effect.",
  "publicationCaveat": "The authenticated final filing was posted to the Connecticut eRegulations System and became effective June 11, 2025. It is used instead of the older browse pages, some of which still display pre-2025 text and stale update labels.",
  "rights": "Official Connecticut legal and agency materials are retained with attribution and cryptographic provenance. State marks, site presentation, forms, annotations, and incorporated federal or privately authored material require separate review.",
  "rightsReviewRequired": true,
  "region": "CT"
}
```