# Incident notification and reports. **Citation:** 199 IAC 19.16 **Type / status:** regulation / current **Agency:** Iowa Utilities Commission **Effective:** 2025-07-16 **Published:** 2026-08-19 19.16(1) Notification. Utilities will notify the commission immediately, or as soon as practical, of any incident involving the release of gas, failure of equipment, or interruption of facility operations, which results in any of the following: a. Any reportable incidents as defined in 49 CFR 191.3. ## Document text 19.16(1) Notification. Utilities will notify the commission immediately, or as soon as practical, of any incident involving the release of gas, failure of equipment, or interruption of facility operations, which results in any of the following: a. Any reportable incidents as defined in 49 CFR 191.3. b. An interruption of service to 50 or more customers. c. Evacuation of a school, hospital, health care facility, or event totaling 100 or more people. d. Rerouting of traffic or closing of a primary interstate highway by public emergency responders. e. National media attention. f. Fire or explosion. g. Any other incident considered significant by the utility. 19.16(2) Reporting information. The utility shall notify the commission by email, as soon as practical, of any reportable incident at dutyofficer@iuc.iowa.gov or, when email is not available, by calling the commission duty officer at 515.745.2332. The person sending the email or the caller shall leave a call-back number for a person who can provide the following information: a. The name of the utility, the name and telephone number of the person making the report, and the name and telephone number of a contact person knowledgeable about the incident. b. The location of the incident. c. The time of the incident. d. The number of deaths or personal injuries and the extent of those injuries, if any. e. An initial estimate of damages. f. The number of services interrupted. g. A summary of the significant information available to the utility regarding the probable cause of the incident and extent of damages. h. Any oral or written report required by the U.S. Department of Transportation, and the name of the person who made the oral report or prepared the written report. 19.16(3) Written incident reports. Within 30 days of the date of the incident, the utility shall file a written report with the commission that includes the information listed in subrule 19.16(2), the probable cause as determined by the utility, the number and cause of any deaths or personal injuries requiring in-patient hospitalization, and a detailed description of property damage and the amount of monetary damages. If significant additional information becomes available at a later date, the utility will timely file the information in a supplemental report. The utility will also provide the commission with copies of any written reports concerning an incident or safety-related condition filed with or submitted to the U.S. Department of Transportation or the National Transportation Safety Board. ## Provenance - Official: Yes - Source: - Source ID: `ia-legislature-pipeline-safety` - SHA-256: `7c4a130fd8b8c390f06d136bb464cf0b017b61e20d16acd8dd6c5d6fb237b851` - Retrieved: 2026-08-20T08:17:15.771Z - Exported: 2026-08-22T19:24:37.510Z - Document slug: `ia-iac-199-19-16` ### Source metadata ```json { "jurisdiction": "US-IA", "chapter": "199 IAC chapter 19", "exactScope": "This bounded corpus contains every current rule in 199 IAC chapters 10 and 19, the two chapters identified by the Iowa Utilities Commission pipeline-safety page, plus 15 selected Iowa Code sections that directly establish gas-utility applicability, inspection and rulemaking authority, enforcement, penalties, and acceptance of federal pipeline-safety aid. It does not claim all Iowa pipeline law or all of Iowa Code chapters 476 and 479.", "excludedScope": "Excluded are hazardous-liquid safety (which the IUC says remains exclusively with PHMSA), hazardous-liquid permitting in 199 IAC chapter 13 and Iowa Code chapter 479B, damage prevention and one-call law, agricultural restoration chapter 9, railroad-crossing chapter 42, general procedure and filing chapters, permits/orders/forms, privately owned propane service, and federal or private incorporated text. Former 199 IAC chapter 12 is inventoried as repealed and is not searchable.", "applicabilityCaveat": "Applicability depends on IUC jurisdiction, public-utility or pipeline-company status, intrastate versus interstate status, the gas and facility involved, customer count, rate regulation, exemptions, federal preemption, waivers, permits, tariffs, and Commission orders. Iowa inspects interstate gas operators only as PHMSA's agent; federal authorities retain enforcement. Chapter 19 is limited to rate-regulated gas utilities except where another law or order extends a duty.", "incorporationCaveat": "The rules incorporate or reference 49 CFR Parts 191, 192, 193, and 199; ASME B31.8-2022; NFPA 59-2024, NFPA 54-2024, and NFPA 501A-2021; other Iowa rules and statutes; federal forms and interpretations; and utility tariffs. The connector records citations but does not reproduce incorporated federal or private material, decide which edition controls beyond the state text, or grant rights in private standards.", "publicationCaveat": "The current IAC chapter listings dated August 5, 2026 are used to prove chapter and rule inventory; their official PDF and DOCX-formatted 'RTF' artifacts are archived independently. The official 2026 Iowa Code was published December 22, 2025. The live 2026 Code & Acts Sections Amended report is provisional; signed HF 2799 sections 23 and 24, effective July 1, 2026, are preserved as overlays to selected sections 476.1B and 476.2. Any unexpected selected-section amendment causes refresh failure.", "rights": "Iowa legal text and other government edicts are preserved with official attribution and cryptographic provenance. Public access does not grant rights in agency seals, website presentation, forms, utility filings, incorporated federal compilations, or privately authored standards; redistribution of those materials requires a separate rights review.", "references": [ { "citation": "49 CFR 191.3", "referenceType": "code-of-federal-regulations" } ], "sourceHistory": "[ARC 9351C, IAB 6/11/25, effective 7/16/25]", "region": "IA" } ```