# 420.12 Reports of incidents and interruptions. **Citation:** 16 NYCRR 420.12 **Type / status:** regulation / current **Agency:** New York State Public Service Commission **Effective:** Not stated **Published:** Not stated Distribution of Steam. (a) Each steam corporation shall report all incidents involving steam facilities which cause injury or death to any persons or damage to property, which result in an airborne release of asbestos, or which could cause concern because of coverage by news media. (b) Any unscheduled interruption of service affecting two or more customers or any other interrupti ## Document text (a) Each steam corporation shall report all incidents involving steam facilities which cause injury or death to any persons or damage to property, which result in an airborne release of asbestos, or which could cause concern because of coverage by news media. (b) Any unscheduled interruption of service affecting two or more customers or any other interruption which could cause public concern because of coverage by the news media, shall also be reported. (c) All such incidents and service interruptions shall be immediately reported by telephone to the Gas Division of the New York State Department of Public Service through its emergency notification system. (d) A written report of each incident in which steam facilities were involved shall be submitted to the Albany office of the Gas Division of the New York State Department of Public Service within 30 days. The report shall set forth a chronological sequence of events including a detailed description of the: (1) incident or interruption; (2) response, action, and investigation by the steam corporation; and (3) results and findings of the investigations. (e) Each steam corporation shall file an annual summary report of all incidents which resulted in injury, fatality, property damage, or asbestos contamination with the Albany office of the Gas Division of the New York State Department of Public Service not later than January 31 of each year. The reports shall include, for each incident, the following: (1) the date of the incident; (2) the specific location; (3) the number of injuries which required hospitalization; (4) the number of fatalities; (5) the approximate cost of property damage; and (6) the determined cause of the incident. (f) Each steam corporation shall file with the Albany office of the Gas Division of the New York State Department of Public Service a monthly report of each unscheduled interruption of service to any customer. The reports shall be filed no later than 15th day of the month following that for which the report is rendered and shall be arranged in accordance with Appendix 3-A of this Title to contain the following: (1) the district in which the interruption occurred; (2) the month for which the report is rendered; (3) the date(s) of the interruption; (4) the time the steam corporation received notification of the interruption; (5) the time the steam corporation dispatched its personnel to the scene of the interruption and their arrival time; (6) the times when interruptions began and ended; (7) the duration in hours and minutes of such interruptions; (8) the number of customers affected; and (9) the cause or causes of the interruptions. ## Provenance - Official: Yes - Source: - Source ID: `ny-dps-nycrr` - SHA-256: `2ce2a978cb1ed5a33f19131ec92b9ffea1fdadd98e37674ee07777124c66f78c` - Retrieved: 2026-08-12T06:20:40.894Z - Exported: 2026-08-24T12:56:43.279Z - Document slug: `ny-nycrr-420-12` ### Source metadata ```json { "jurisdiction": "US-NY", "title": 16, "part": "420", "partTitle": "Distribution of Steam", "scopeKind": "steam-pipeline-safety", "tocPath": [ "Part 420 Distribution of Steam" ], "legalScope": "Complete current terminal legal unit exposed by the DPS-designated Title 16 NYCRR pipeline-safety part inventory.", "applicabilityCaveat": "Applicability depends on the part and section, Commission jurisdiction, commodity and facility type, intrastate or interstate status, operator and activity, exemptions, waivers, federal preemption, Commission orders, and incorporated law. DPS inspects portions of interstate systems for PHMSA, but PHMSA retains federal enforcement authority. DPS states that all jurisdictional Part 256 gas-holder and Part 257 LPG-plant facilities have been decommissioned even though those regulations remain unrepealed.", "incorporationCaveat": "These parts incorporate or rely on federal pipeline regulations, federal and New York statutes, Commission rules and orders, and privately authored technical standards. Part 10 supplies incorporation details. References metadata preserves explicit citations but does not reproduce external material, determine licensing rights, or decide whether a particular incorporation is static or dynamic.", "publicationCaveat": "The New York Department of Public Service identifies these eleven Title 16 NYCRR parts as its state pipeline-safety regulations and links to the public DOS/Westlaw NYCRR reading copy. That site labels the online text unofficial and directs users needing evidentiary accuracy to the Official NYCRR maintained by the Department of State Division of Administrative Rules. Each section's 'Current through' date is the most recent official NYCRR supplement covering that section, not a uniform corpus-wide amendment date.", "rights": "New York government-edict text is preserved with DPS, Department of State, and publisher attribution. The public reading site's presentation and enhancements, agency marks, forms, annotations, and incorporated federal or privately authored standards require separate rights review; this connector does not claim rights in those materials.", "rightsReviewRequired": true, "currentThrough": "2024-05-31", "historyEvents": "No event is emitted because the section reading copy does not supply an explicit adoption, filing, or effective-date history.", "publisherCitation": "16 CRR-NY 420.12", "identityAnomaly": null, "references": [], "region": "NY" } ```