# Submitting a complaint about failure to follow the Oklahoma Underground Facilities Damage Prevention Act

**Citation:** OAC 165:20-17-9  
**Type / status:** regulation / current  
**Agency:** Oklahoma Corporation Commission  
**Effective:** 2019-08-01  
**Published:** Not stated

Anyone can submit a complaint against an excavator or pipeline operator for failing to comply with any portion of the Oklahoma Underground Facilities Damage Prevention Act by calling the Commission's Pipeline Safety Department at 405-521-2258 or submit the complaint online at the http://www.occeweb.

## Document text

Anyone can submit a complaint against an excavator or pipeline operator for failing to comply with any portion of the Oklahoma Underground Facilities Damage Prevention Act by calling the Commission's Pipeline Safety Department at 405-521-2258 or submit the complaint online at the http://www.occeweb.com/AspxForms/PipeLineForm.aspx. The complaint must include at a minimum the following information: (1) First Name; (2) Last Name; 16 (3) E-mail address; (4) Contact Phone Number; (5) Alternate Phone Number; (6) Mailing address; (7) City; (8) State; (9) Zip Code; (10) Date of Complaint or excavation damage; (11) Name of Pipeline Company or Excavating Company; (12) Location of Complaint (Section, Township, Range, GPS Coordinates or Street Address). [Source: Added at 36 Ok Reg 545, eff. 8-1-19] 17

## Provenance

- Official: Yes
- Source: <https://www.oklahoma.gov/content/dam/ok/en/occ/documents/ajls/jls-courts/rules/2026/Chapter%2020.%20Gas%20and%20Hazardous%20Liquid%20Pipeline%20Safety%20-%20eff%2008-01-26.pdf>
- Source ID: `ok-occ-oac-165-20`
- SHA-256: `51d118729feaf53e975ee3e2a08d8ea5ad9bd5ab95219568c02aca0dc66a0295`
- Retrieved: 2026-08-20T10:53:57.691Z
- Exported: 2026-08-23T22:09:09.740Z
- Document slug: `ok-oac-165-20-17-9`

### Source metadata

```json
{
  "jurisdiction": "US-OK",
  "chapter": "OAC 165:20",
  "subject": "damage-prevention-adjacent",
  "exactScope": "This corpus contains every current section in the Oklahoma Corporation Commission's dedicated OAC 165:20 Gas and Hazardous Liquid Pipeline Safety compilation: 47 current sections. It inventories 19 revoked and two reserved sections without making them searchable.",
  "excludedScope": "It does not claim all Oklahoma pipeline law. Statutes outside the direct authority check, federal text, Commission orders and dockets, pending rules, forms, tariffs, utility service and rates, oil-and-gas conservation, environmental permits, siting, rights-of-way, local law, and incorporated material are excluded. OAC 165:20-5-41, 7-3, and Subchapter 17 damage-prevention obligations remain included because they are current sections of the bounded chapter, but are classified in metadata as adjacent to operational pipeline safety.",
  "applicabilityCaveat": "Oklahoma and PHMSA identify the Commission's certified role as inspection and enforcement for intrastate gas and hazardous-liquid pipelines; PHMSA retains interstate enforcement. OAC 165:20 separately limits gas, hazardous-liquid, underground natural gas storage, drug-testing, enforcement, construction, and damage-prevention provisions. Inclusion does not establish that a provision applies to a particular operator, commodity, gathering line, storage facility, or interstate facility.",
  "incorporationCaveat": "OAC 165:20-5-21, 6-1, 7-1, and 11-1 adopt federal Parts 191, 192, 195, and 199 with all amendments and appendices, a dynamic formulation whose legal operation must be verified. Effective August 1, 2026, sections 5-41 and 7-3 also omit the former January 1, 2020 date from their adoption of the Oklahoma damage-prevention statute. The connector records the current wording but does not infer the timing or legal effect of future source amendments.",
  "publicationCaveat": "The OCC compilation is expressly unofficial; only the Oklahoma Secretary of State supplies official OAC copies. The OCC current-rules page identifies Chapter 20 effective August 1, 2026 as its current convenience copy, and that compilation identifies Oklahoma Register Volume 43, Number 21 and RM2025-000005 changes. Users must verify official SOS text and any later effective action.",
  "rights": "Official Oklahoma and federal government materials are archived with attribution and byte-level hashes. Public availability does not resolve rights in seals, site presentation, forms, linked documents, incorporated federal compilations, or third-party standards; downstream redistribution requires separate review.",
  "rightsReviewRequired": true,
  "sourceNote": "[Source: Added at 36 Ok Reg 545, eff. 8-1-19]",
  "references": [],
  "federalIncorporationMode": null,
  "region": "OK"
}
```