# DELAWARE STORAGE AND PIPELINE COMPANY — Warning Letter

**Citation:** CPF 120136001W  
**Type / status:** enforcement / historical  
**Agency:** Pipeline and Hazardous Materials Safety Administration  
**Effective:** Not stated  
**Published:** 2013-07-09

CLOSED warning letter citing 195.440(a), 195.440(b), 195.440(c).

## Document text

Warning Letter involving DELAWARE STORAGE AND PIPELINE COMPANY. PHMSA's enforcement data identifies the cited regulations as 195.440(a),  195.440(b),  195.440(c). The case was opened on 2013-07-09 and is reported as closed as of 2013-07-09. Open the official case record for notices, responses, orders, and the latest status.

Official case documents:

120136001W_Warning Letter_07092012_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/120136001W/120136001W_Warning%20Letter_07092012_text.pdf

120136001W_Warning Letter_07092013.pdf: https://primis.phmsa.dot.gov/enforcement-documents/120136001W/120136001W_Warning%20Letter_07092013.pdf

120136001W_Warning Letter_07092012_text.pdf

U.S. Department Of Transportation Pipeline and 609.989.2171
Hazardous Materials
Safety Administration
820 Bear Tavern Road, Suite 103
West Trenton, NJ 08628
WARNING LETTER
OVERNIGHT EXPRESS MAIL
July 09, 2013
Charles Denault, President
Delaware Storage & Pipeline Company
400 Amherst Street, Suite 405
Nashua, NH 03063
CPF 1-2013-6001W
Dear Mr. Denault:
From December 6 to December 8, 2011, a representative of the Pipeline and Hazardous Materials Safety
Administration (PHMSA), Office of Pipeline Safety (OPS), pursuant to Chapter 601 of 49 United States
Code inspected Delaware Storage and Pipeline Company’s (DSPC) Public Awareness Program, Public
Awareness Program for Delaware Storage & Pipeline Company, Revised November 10, 2009 (Public
Awareness Program for DSPC) and materials in Little Creek, Delaware.
As a result of the inspection, it appears that you have committed probable violations of the Pipeline Safety
Regulations, Title 49, Code of Federal Regulations. The items inspected and the probable violations are:
1. §195.440 Public awareness.
(a) Each pipeline operator must develop and implement a written continuing public education
program that follows the guidance provided in the American Petroleum Institute's (API)
Recommended Practice (RP) 1162 (incorporated by reference, see § 195.3).
DSPC failed to develop a written continuing public education program that followed the guidance provided
in API RP 1162 Section 4 Message Content. Specifically, DSPC did not have a documented process for
providing programs in both English and in other languages commonly used by significant concentration of
non-English speaking population along the pipeline.
Pursuant to API RP 1162 Section 4, “communications materials should be provided in language(s) spoken by
a significant portion of the intended audience.” The Public Awareness Program for DSPC had no
information on what data would be evaluated to make the determination whether or not the program should
be provided in both English and other languages, the frequency of evaluation, and defining what the operator
deems “significant number and concentration.”



1-2013-6001W
2. §195.440 Public awareness.
(a) Each pipeline operator must develop and implement a written continuing public education
program that follows the guidance provided in the American Petroleum Institute's (API)
Recommended Practice (RP) 1162 (incorporated by reference, see § 195.3).
DSPC failed to develop a written continuing public education program that followed the guidance provided
in API RP 1162 Section 4.1 Pipeline Purpose and Reliability.
Pursuant to API RP 1162 Section 4.1, “[o]perators should consider providing a general explanation of the
purpose of the pipeline and/or facilities and the reliability of pipelines meet the energy needs of the region. . .
.” The Public Awareness Program for DSPC (including materials that were sent to stakeholders) did not
contain a general explanation of the purpose of the pipeline and/ or facilities and the reliability of pipelines to
meet the energy needs of the region it is in.
3. §195.440 Public awareness.
(a) Each pipeline operator must develop and implement a written continuing public education
program that follows the guidance provided in the American Petroleum Institute's (API)
Recommended Practice (RP) 1162 (incorporated by reference, see § 195.3).
DSPC failed to develop a written continuing public education program that followed the guidance provided
in API RP 1162 Section 4.2 Hazard Awareness and Prevention Measures.
Pursuant to API RP 1162 Section 4.2,
“[o]perators should provide a very broad overview of potential
hazards, their potential consequences and the measures undertaken by the operator to prevent or mitigate the
risks from pipeline. . . .” The Public Awareness Program for DSPC (including materials that were sent to the
affected public and excavators stakeholders) did not contain potential hazards, its potential consequences and
the measures undertaken by the operator to prevent or mitigate the risks from pipelines information.
4. §195.440 Public awareness.
(a) Each pipeline operator must develop and implement a written continuing public education
program that follows the guidance provided in the American Petroleum Institute's (API)
Recommended Practice (RP) 1162 (incorporated by reference, see § 195.3).
DSPC failed to develop a written continuing public education program that followed the guidance provided
in API RP 1162 Section 4.3.4 Liaison with Emergency Officials.
Pursuant to API RP 1162 Section 4.3.4, the message content should have “information that describes the
ongoing relationship between the operator and local emergency response officials to help prevent incidents
and assure preparedness for emergencies.” The Public Awareness Program for DSPC (including material
sent to the affected public and excavators stakeholders) did not describe an ongoing relationship between the
operator and local emergency response officials.
5. §195.440 Public awareness.
(a) Each pipeline operator must develop and implement a written continuing public education
program that follows the guidance provided in the American Petroleum Institute's (API)
Recommended Practice (RP) 1162 (incorporated by reference, see § 195.3).
DSPC failed to develop a written continuing public education program that followed the guidance provided
in API RP 1162 Section 4.9 Right-of-Way (ROW) Encroachment Prevention.
Pursuant to API RP 1162 Section 4.9, “[p]ipeline operators should communicate that encroachments upon
the pipeline ROW inhibit the operator’s ability to respond to pipeline emergencies, eliminate third-party
120136001W_WL_07092013 Page 2 of 5



1-2013-6001W
damage, provide ROW surveillance, perform routine maintenance, and perform required federal/state
inspections. . .
” The Public Awareness Program for DSPC (including materials that were sent to
stakeholders) did not communicate information regarding ROW encroachment.
6. §195.440 Public awareness.
(a) Each pipeline operator must develop and implement a written continuing public education
program that follows the guidance provided in the American Petroleum Institute's (API)
Recommended Practice (RP) 1162 (incorporated by reference, see § 195.3).
DSPC failed to develop a written continuing public education program that followed the guidance provided
in API RP 1162 Section 4.10 Pipeline Maintenance Construction Activities.
Pursuant to API RP 1162 Section 4.10, “[p]ipeline maintenance-related construction activities should be
communicated to the audience affected by the specific activity in a timely manner appropriate to the nature
and extent of the activity.” The Public Awareness Program for DSPC did not contain procedures for
communicating any pipeline construction activities to any stakeholders.
7. §195.440 Public awareness.
(a) Each pipeline operator must develop and implement a written continuing public education
program that follows the guidance provided in the American Petroleum Institute's (API)
Recommended Practice (RP) 1162 (incorporated by reference, see § 195.3).
DSPC failed to develop a written continuing public education program that followed the guidance provided
in API RP 1162 Section 4.11 Security.
Pursuant to API RP Section 4.11, “[w]here applicable and in accordance with the national Homeland
Security efforts, pipeline operators should communicate an overview pertaining to security of their pipelines
and related facilities.” The Public Awareness Program for DSPC (including materials that were sent to
stakeholders) did not contain information pertaining to security of its pipelines and related facilities.
8. §195.440 Public awareness.
(a) Each pipeline operator must develop and implement a written continuing public education
program that follows the guidance provided in the American Petroleum Institute's (API)
Recommended Practice (RP) 1162 (incorporated by reference, see § 195.3).
DSPC failed to develop a written continuing public education program that followed the guidance provided
in API RP 1162 Sections 7.2 Program Recordkeeping.
Pursuant to API RP 1162 Section 7.2 (c), an operator must keep records of all program evaluations, including
current results, follow-up actions and expected results. The Public Awareness Program for DSPC did not
address this requirement.
9. §195.440 Public awareness.
(a) Each pipeline operator must develop and implement a written continuing public education
program that follows the guidance provided in the American Petroleum Institute's (API)
Recommended Practice (RP) 1162 (incorporated by reference, see § 195.3).
DSPC failed to develop a written continuing public education program that followed the guidance in API RP
1162 Sections 8.4 Measuring Program Effectiveness.
API RP 1162 Section 8.4 identifies four measures that an operator should evaluate for effectiveness for the
four intended stakeholder audience (affected public, emergency responders, public officials, and excavators).
120136001W_WL_07092013 Page 3 of 5



1-2013-6001W
According to the Public Awareness Program for DSPC, “[a] survey has been designed to evaluate the
effectiveness of the Program message delivery materials and methods for the affected public stakeholder
audience.” (emphasis added) DSPC did not have procedures for evaluating the effectiveness of its program
for emergency responders, public officials, and excavators.
10. §195.440 Public awareness.
(a) Each pipeline operator must develop and implement a written continuing public education
program that follows the guidance provided in the American Petroleum Institute's (API)
Recommended Practice (RP) 1162 (incorporated by reference, see § 195.3).
DSPC failed to implement Section 11.3.1 Evaluation of Survey Responses for Affected Public Stakeholder of
its written continuing public education program.
Section 11.3.1 Evaluation of Survey Responses for Affected Public Stakeholder describes a scoring system
and evaluation process for the answers/responses for affected public survey. However, DSPC could not
produce any records that demonstrated that it scored and evaluated the answer/responses from the affected
public survey.
11. §195.440 Public awareness.
(a) . . .
(b) The operator's program must follow the general program recommendations of API RP
1162 and assess the unique attributes and characteristics of the operator's pipeline and
facilities.
DSPC’s Public Awareness Program for DSPC failed to follow API RP 1162 Section 4.6.1 Transmission
Pipeline Markers and assess the unique attributes and characteristic of the its pipeline and facilities.
API RP 1162 Section 4.6.1 states that “[t]he operator’s awareness communications should include
information about what pipeline markers look like. . . .” API RP 1162 Section 4.6.1 refers to Appendix C for
additional details. In Appendix C of API RP 1162, under C.6.1 Transmission Pipeline Markers, it states that
the “[p]ublic awareness materials should include illustrations and descriptions of pipeline markers used by
the operator and the information that the markers contain.” (emphasis added) The Public Awareness
Program for DSPC (including materials that were provided to stakeholders) illustrated generic pipeline
markers, which was not a representation of DSPC’s pipeline markers.
12. §195.440 Public awareness.
(a) . . .
(c) The operator must follow the general program recommendations, including baseline and
supplemental requirements of API RP 1162, unless the operator provides justification in its
program or procedural manual as to why compliance with all or certain provisions of the
recommended practice is not practicable and not necessary for safety.
DSPC failed to follow the general program recommendation of Section 7.3 Record Retention. Specifically,
DSPC did not retain records of stakeholder audiences with whom it communicated and its program
evaluation for a minimum of five (5) years.
Pursuant to API RP 1162 Section 7.3, records of stakeholder audiences with whom it has communicated and
program evaluation should be retained for a minimum of five (5) years. However, DSPC was unable
produce those records prior to 2008.
120136001W_WL_07092013 Page 4 of 5



1-2013-6001W
13. §195.440 Public awareness.
(a) . . .
(c) The operator must follow the general program recommendations, including baseline and
supplemental requirements of API RP 1162, unless the operator provides justification in its
program or procedural manual as to why compliance with all or certain provisions of the
recommended practice is not practicable and not necessary for safety.
DSPC failed to follow the general program recommendation, including baseline and supplemental
requirement of API RP 1162 Section 8.4 Measuring Program Effectiveness because it did not conduct an
effectiveness evaluation for the emergency responders, public officials, and excavators.
API RP 1162 Section 8.4 identifies four measures that an operator should evaluate for effectiveness for the
four intended stakeholder audience (affected public, emergency responders, public officials, and excavators).
At the time of this inspection, DSPC was unable to produce any documentation or evidence to show that it
conducted an effectiveness evaluation for the emergency responders, public officials, and excavators.
Under 49 United States Code, § 60122, you are subject to a civil penalty not to exceed $200,000 per
violation per day the violation persists up to a maximum of $2,000,000 for a related series of violations. For
violations occurring prior to January 4, 2012, the maximum penalty may not exceed $100,000 per violation
per day, with a maximum penalty not to exceed $1,000,000 for a related series of violations. We have
reviewed the circumstances and supporting documents involved in this case, and have decided not to conduct
additional enforcement action or penalty assessment proceedings at this time. We advise you to correct the
items identified in this letter. Failure to do so will result in DSPC being subject to additional enforcement
action.
No reply to this letter is required. If you choose to reply, please address your correspondence to: Byron Coy,
PE, Director, PHMSA Eastern Region, 820 Bear Tavern Road, Suite 103, W. Trenton, NJ 08628 and please
refer to CPF 1-2013-6001W. Be advised that all material you submit in response to this enforcement action
is subject to being made publicly available. If you believe that any portion of your responsive material
qualifies for confidential treatment under 5 U.S.C. 552(b), along with the complete original document you
must provide a second copy of the document with the portions you believe qualify for confidential treatment
redacted and an explanation of why you believe the redacted information qualifies for confidential treatment
under 5 U.S.C. 552(b).
Sincerely,
Byron E. Coy, PE
Director, Eastern Region
Pipeline and Hazardous Materials Safety Administration
120136001W_WL_07092013 Page 5 of 5

120136001W_Warning Letter_07092013.pdf

U.S. Department
820 Bear Tavern Road, Suite 103
Of Transportation
Pipeline and
West Trenton, NJ 08628
Safety Administration
Hazardous Materials
609-989.2171
WARNING LETTER
OVERNIGHT EXPRESS MAIL
July 09, 2013
Charles Denault, President
Delaware Storage & Pipeline Company
400 Amherst Street, Suite 405
Nashua, NH 03063
CPF 1-2013-6001W
Dear Mr. Denault:
From December 6 to December 8, 2011, a representative of the Pipeline and Hazardous Materials Safety
Administration (PHMSA), Office of Pipeline Safety (OPS), pursuant to Chapter 601 of 49 United States
Code inspected Delaware Storage and Pipeline Company's (DSPC) Public Awareness Program, Public
Awareness Program for Delaware Storage & Pipeline Company, Revised November 10, 2009 (Public
Awareness Program for DSPC) and materials in Little Creek, Delaware.
As a result of the inspection, it appears that you have committed probable violations of the Pipeline Safety
Regulations, Title 49, Code of Federal Regulations. The items inspected and the probable violations are:
1.
$195.440 Public awareness.
(a) Each pipeline operator must develop and implement a written continuing public education
program that follows the guidance provided in the American Petroleum Institute's (API)
Recommended Practice (RP) 1162 (incorporated by reference, see § 195.3).
in API RP 1162 Section 4 Message Content. Specifically, DSPC did not have a documented process for
DSPC failed to develop a written continuing public education program that followed the guidance provided
providing programs in both English and in other languages commonly used by significant concentration of
non-English speaking population along the pipeline.
Pursuant to API RP 1162 Section 4, "communications materials should be provided in languages) spoken by
information on what data would be evaluated to make the determination whether or not the program should
a significant portion of the intended audience." The Public Awareness Program for DSPC had no
be provided in both English and other languages, the frequency of evaluation, and defining what the operator
deems significant number and concentration."



1-2013-6001W
2.
$195.440 Public awareness.
program that follows the guidance provided in the American Petroleum Institute's (API)
(a) Each pipeline operator must develop and implement a written continuing public education
Recommended Practice (RP) 1162 (incorporated by reference, see § 195.3).
DSPC failed to develop a written continuing public education program that followed the guidance provided
in API RP 1162 Section 4.1 Pipeline Purpose and Reliability.
Pursuant to API RP 1162 Section 4.1, "lo]perators should consider providing a general explanation of the
urpose of the pipeline and/or facilities and the reliability of pipelines meet the energy needs of the region..
" The Public Awareness Program for DSPC (including materials that were sent to stakeholders) did no
contain a general explanation of the purpose of the pipeline and/ or facilities and the reliability of pipelines to
meet the energy needs of the region it is in.
3.
§195.440 Public awareness.
(a) Each pipeline operator must develop and implement a written continuing public education
program that follows the guidance provided in the American Petroleum Institute's (API)
Recommended Practice (RP) 1162 (incorporated by reference, see § 195.3).
DSPC failed to develop a written continuing public education program that followed the guidance provided
in API RP 1162 Section 4.2 Hazard Awareness and Prevention Measures.
Pursuant to API RP 1162 Section 4.2, "[o]perators should provide a very broad overview of potential
risks from pipeline...." The Public Awareness Program for DSPC (including materials that were sent to the
hazards, their potential consequences and the measures undertaken by the operator to prevent or mitigate the
affected public and excavators stakeholders) did not contain potential hazards, its potential consequences and
the measures undertaken by the operator to prevent or mitigate the risks from pipelines information.
4.
$195.440 Public awareness.
(a) Each pipeline operator must develop and implement a written continuing public education
program that follows the guidance provided in the American Petroleum Institute's (API)
Recommended Practice (RP) 1162 (incorporated by reference, see § 195.3).
DSPC failed to develop a written continuing public education program that followed the guidance provided
in API RP 1162 Section 4.3.4 Liaison with Emergency Officials.
Pursuant to API RP 1162 Section 4.3.4, the message content should have information that describes the
ongoing relationship between the operator and local emergency response officials to help prevent incidents
and assure preparedness for emergencies." The Public Awareness Program for DSPC (including material
sent to the affected public and excavators stakeholders) did not describe an ongoing relationship between the
operator and local emergency response officials.
5.
§195.440 Public awareness.
(a) Each pipeline operator must develop and implement a written continuing public education
program that follows the guidance provided in the American Petroleum Institute's (API)
Recommended Practice (RP) 1162 (incorporated by reference, see § 195.3).
DSPC failed to develop a written continuing public education program that followed the guidance provided
in API RP 1162 Section 4.9 Right-of-Way (ROW) Encroachment Prevention.
Pursuant to API RP 1162 Section 4.9, "[p]ipeline operators should communicate that encroachments upon
the pipeline ROW inhibit the operator's ability to respond to pipeline emergencies, eliminate third-party
120136001W_WL_07092013
Page 2 of 5



1-2013-6001W
damage, provide ROW surveillance, perform routine maintenance, and perform required federal/state
inspections.. "
stakeholders) did not communicate information regarding ROW encroachment.
The Public Awareness Program for DSPC (including materials that were sent to
6.
$195.440 Public awareness.
(a) Each pipeline operator must develop and implement a written continuing public education
Recommended Practice (RP) 1162 (incorporated by reference, see § 195.3).
program that follows the guidance provided in the American Petroleum Institute's (API)
in API RP 1162 Section 4.10 Pipeline Maintenance Construction Activities.
DSPC failed to develop a written continuing public education program that followed the guidance provided
Pursuant to API RP 1162 Section 4.10, "[plipeline maintenance-related construction activities should be
communicated to the audience affected by the specific activity in a timely manner appropriate to the nature
communicating any pipeline construction activities to any stakeholders.
and extent of the activity." The Public Awareness Program for DSPC did not contain procedures for
§195.440 Public awareness.
(a) Each pipeline operator must develop and implement a written continuing public education
program that follows the guidance provided in the American Petroleum Institute's (API)
Recommended Practice (RP) 1162 (incorporated by reference, see § 195.3).
in API RP 1162 Section 4.11 Security.
DSPC failed to develop a written continuing public education program that followed the guidance provided
Pursuant to API RP Section 4.11, "[where applicable and in accordance with the national Homeland
and related facilities." The Public Awareness Program for DSPC (including materials that were sent to
Security efforts, pipeline operators should communicate an overview pertaining to security of their pipelines
stakeholders) did not contain information pertaining to security of its pipelines and related facilities.
8.
§195.440 Public awareness.
(a) Each pipeline operator must develop and implement a written continuing public education
program that follows the guidance provided in the American Petroleum Institute's (API)
Recommended Practice (R) 1162 (incorporated by reference, see § 195.3).
in API RP 1162 Sections 7.2 Program Recordkeeping.
DSPC failed to develop a written continuing public education program that followed the guidance provided
Pursuant to API RP 1162 Section 7.2 (c), an operator must keep records of all program evaluations, including
current results, follow-up actions and expected results. The Public Awareness Program for DSPC did not
address this requirement.
$195.440 Public awareness.
(a) Each pipeline operator must develop and implement a written continuing public education
program that follows the guidance provided in the American Petroleum Institute's (API)
Recommended Practice (RP) 1162 (incorporated by reference, see § 195.3).
DSPC failed to develop a written continuing public education program that followed the guidance in API RP
1162 Sections 8.4 Measuring Program Effectiveness.
API RP 1162 Section 8.4 identifies four measures that an operator should evaluate for effectiveness for the
four intended stakeholder audience (affected public, emergency responders, public officials, and excavators).
120136001W_WL_07092013
Page 3 of 5



1-2013-6001W
According to the Public Awareness Program for DSPC, "[a] survey has been designed to evaluate the
effectiveness of the Program message delivery materials and methods for the affected public stakeholder
audience." (emphasis added) DSPC did not have procedures for evaluating the effectiveness of its program
for emergency responders, public officials, and excavators.
10.
§195.440 Public awareness.
(a) Each pipeline operator must develop and implement a written continuing public education
program that follows the guidance provided in the American Petroleum Institute's (API)
Recommended Practice (RP) 1162 (incorporated by reference, see § 195.3).
its written continuing public education program.
DSPC failed to implement Section 11.3.1 Evaluation of Survey Responses for Affected Public Stakeholder of
Section 11.3.1 Evaluation of Survey Responses for Affected Public Stakeholder describes a scoring system
and evaluation process for the answers/responses for affected public survey. However, DSPC could not
public survey.
produce any records that demonstrated that it scored and evaluated the answer/responses from the affected
11.
§195.440 Public awareness.
(b) The operator's program must follow the general program recommendations of API RP
(a) ...
facilities.
1162 and assess the unique attributes and characteristics of the operator's pipeline and
DSPC's Public Awareness Program for DSPC failed to follow API RP 1162 Section 4.6.1 Transmission
Pipeline Markers and assess the unique attributes and characteristic of the its pipeline and facilities.
API RP 1162 Section 4.6.1 states that "[t]he operator's awareness communications should include
information about what pipeline markers look like..." API RP 1162 Section 4.6.1 refers to Appendix C for
additional details. In Appendix C of API RP 1162, under C.6.1 Transmission Pipeline Markers, it states that
the "[p]ublic awareness materials should include illustrations and descriptions of pipeline markers used by
the operator and the information that the markers contain." (emphasis added) The Public Awareness
Program for DSPC (including materials that were provided to stakeholders) illustrated generic pipeline
markers, which was not a representation of DSPC's pipeline markers.
12.
$195.440 Public awareness.
(a) ...
(c) The operator must follow the general program recommendations, including baseline and
supplemental requirements of API RP 1162, unless the operator provides justification in its
recommended practice is not practicable and not necessary for safety.
program or procedural manual as to why compliance with all or certain provisions of the
DSPC did not retain records of stakeholder audiences with whom it communicated and its program
DSPC failed to follow the general program recommendation of Section 7.3 Record Retention. Specifically,
evaluation for a minimum of five (5) years.
Pursuant to API RP 1162 Section 7.3, records of stakeholder audiences with whom it has communicated and
program evaluation should be retained for a minimum of five (5) years. However, DSPC was unable
produce those records prior to 2008.
120136001W_WL_07092013
Page 4 of 5



1-2013-6001W
13.
$195.440 Public awareness.
(c) The operator must follow the general program recommendations, including baseline and
supplemental requirements of API RP 1162, unless the operator provides justification in its
program or procedural manual as to why compliance with all or certain provisions of the
recommended practice is not practicable and not necessary for safety.
DSPC failed to follow the general
recommendation, including baseline and supplemental
requirement of API RP 1162 Section 8.4 Measuring Program Effectiveness because it did not conduct an
effectiveness evaluation for the emergency responders, public officials, and excavators.
API RP 1162 Section 8.4 identifies four measures that an operator should evaluate for effectiveness for the
four intended stakeholder audience (affected public, emergency responders, public officials, and excavators).
At the time of this inspection, DSPC was unable to produce any documentation or evidence to show that it
conducted an effectiveness evaluation for the emergency responders, public officials, and excavators.
Under 49 United States Code,§ 60122, you are subject to a civil penalty not to exceed $200,000 per
violations occurring prior to January 4, 2012, the maximum penalty may not exceed $100,000 per violation
per day, with a maximum penalty not to exceed $1,000,000 for a related series of violations. We have
reviewed the circumstances and supporting documents involved in this case, and have decided not to conduct
additional enforcement action or penalty assessment proceedings at this time. We advise you to correct the
items identified in this letter. Failure to do so will result in DSPC being subject to additional enforcement
action.
No reply to this letter is required. If you choose to reply, please address your correspondence to: Byron Coy,
PE, Director, PHMSA Eastern Region, 820 Bear Tavern Road, Suite 103, W. Trenton, NJ 08628 and please
refer to CPF 1-2013-6001W. Be advised that all material you submit in response to this enforcement action
is subject to being made publicly available. If you believe that any portion of your responsive material
qualifies for confidential treatment under 5 U.S.C. 552(b), along with the complete original document you
must provide a second copy of the document with the portions you believe qualify for confidential treatment
under 5 U.S.C. 552(b).
redacted and an explanation of why you believe the redacted information qualifies for confidential treatment
Sincerely,
Bye Coyr
Byron E. Coy, PE
Director, Eastern Region
Pipeline and Hazardous Materials Safety Administration
120136001W_WL_07092013
Page 5 of 5

## Provenance

- Official: Yes
- Source: <https://primis.phmsa.dot.gov/enforcement-data/case/120136001W>
- Source ID: `phmsa-enforcement`
- SHA-256: `f0ff1ca74a24631e79963b94017e41c81bd31bc909d7021b4a558cdb327be05a`
- Retrieved: 2026-08-20T04:44:44.458Z
- Exported: 2026-08-23T05:16:44.049Z
- Document slug: `phmsa-enforcement-120136001w`

### Source metadata

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  "region": "Eastern",
  "pipelineType": "INTRASTATE LIQUID ONSHORE",
  "caseStatus": "CLOSED",
  "citedSections": [
    "195.440(a)",
    "195.440(b)",
    "195.440(c)"
  ],
  "dataAsOf": "08/04/2026 12PM",
  "caseDataAsOf": "2026-08-04",
  "attachmentCount": 2,
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      "bytes": 39141,
      "category": "agency_document"
    },
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  "extractedAgencyDocumentCount": 2,
  "attachmentPolicy": "Official attachment links are retained. Agency-issued documents may also include a verified local PDF and page-level text representation.",
  "jurisdiction": "US",
  "operatorName": "DELAWARE STORAGE AND PIPELINE COMPANY"
}
```
