# NORTHWEST NATURAL GAS CO — Warning Letter

**Citation:** CPF 12024042WL  
**Type / status:** enforcement / historical  
**Agency:** Pipeline and Hazardous Materials Safety Administration  
**Effective:** Not stated  
**Published:** 2024-04-16

CLOSED warning letter citing 192.12(c).

## Document text

Warning Letter involving NORTHWEST NATURAL GAS CO. PHMSA's enforcement data identifies the cited regulation as 192.12(c). The case was opened on 2024-04-16 and is reported as closed as of 2024-04-16. Open the official case record for notices, responses, orders, and the latest status.

Official case documents:

12024042WL_Warning Letter_04162024_(23-264007).pdf: https://primis.phmsa.dot.gov/enforcement-documents/12024042WL/12024042WL_Warning%20Letter_04162024_(23-264007).pdf

12024042WL_Warning Letter_04162024_(23-264007)_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/12024042WL/12024042WL_Warning%20Letter_04162024_(23-264007)_text.pdf

12024042WL_Warning Letter_04162024_(23-264007)_text.pdf

WARNING LETTER
OVERNIGHT EXPRESS DELIVERY
April 16, 2024
Mr. Joseph Karney
Vice President, Engineering & Utility Operations
Northwest Natural Gas Co
250 SW Taylor Street
Portland, Oregon 97204
CPF 1-2024-042-WL
Dear Mr. Karney:
From August 7 to August 11, 2023 of the onsite inspection, a representative of the Pipeline and
Hazardous Materials Safety Administration (PHMSA), pursuant to Chapter 601 of 49 United
States Code (U.S.C.), inspected Northwest Natural Gas Co’s (Northwest) Mist Underground
Natural Gas Storage in Columbia County, Oregon.
As a result of the inspection, it is alleged that you have committed a probable violation of the
Pipeline Safety Regulations, Title 49, Code of Federal Regulations (CFR). The item inspected and
the probable violation is:
1. § 192.12 Underground natural gas storage facilities.
(a) …
(c) Procedural manuals. Each operator of a UNGSF must prepare
and follow for each facility one or more manuals of written procedures
for conducting operations, maintenance, and emergency preparedness
and response activities under paragraphs (a) and (b) of this section.
Each operator must keep records necessary to administer such
procedures and review and update these manuals at intervals not
exceeding 15 months, but at least once each calendar year. Each
operator must keep the appropriate parts of these manuals accessible
at locations where UNGSF work is being performed. Each operator
must have written procedures in place before commencing operations
or beginning an activity not yet implemented.



Northwest failed to review their Emergency Response Plan (ERP) and Well Control Emergency
Response Plan manuals at intervals not exceeding 15 months, but at least once each calendar year
during 2019 as required by § 192.12(c).
During the inspection, PHMSA reviewed records of the ERP and WCERP, which are part of
Northwest’s manuals for emergency preparedness and response activities required by § 192.12(c).
It was noted that there were not any records for the 2019 review of these manuals. Northwest
researched their records and determined that there was not a review during 2019.
Therefore, Northwest failed to review its manuals for conducting emergency preparedness and
response activities at intervals not exceeding 15 months, but at least once each calendar year, in
accordance with the requirements of § 191.12(c).
Under 49 U.S.C. § 60122 and 49 CFR § 190.223, you are subject to a civil penalty not to exceed
$266,015 per violation per day the violation persists, up to a maximum of $2,660,135 for a related
series of violations. For violation occurring on or after January 6, 2023 and before December 28,
2023, the maximum penalty may not exceed $257,664 per violation per day the violation persists,
up to a maximum of $2,576,627 for a related series of violations. For violation occurring on or
after March 21, 2022 and before January 6, 2023, the maximum penalty may not exceed $239,142
per violation per day the violation persists, up to a maximum of $2,391,142 for a related series of
violations. For violation occurring on or after May 3, 2021 and before March 21, 2022, the
maximum penalty may not exceed $225,134 per violation per day the violation persists, up to a
maximum of $2,251,334 for a related series of violations. For violation occurring on or after
January 11, 2021 and before May 3, 2021, the maximum penalty may not exceed $222,504 per
violation per day the violation persists, up to a maximum of $2,225,034 for a related series of
violations. For violation occurring on or after July 31, 2019 and before January 11, 2021, the
maximum penalty may not exceed $218,647 per violation per day the violation persists, up to a
maximum of $2,186,465 for a related series of violations. For violation occurring on or after
November 27, 2018 and before July 31, 2019, the maximum penalty may not exceed $213,268 per
violation per day, with a maximum penalty not to exceed $2,132,679.
We have reviewed the circumstances and supporting documents involved in this case, and have
decided not to conduct additional enforcement action or penalty assessment proceedings at this
time. We advise you to correct the item identified in this letter. Failure to do so will result in
Northwest Natural Gas Co being subject to additional enforcement action.
No reply to this letter is required. If you choose to reply, in your correspondence please refer to
CPF 1-2024-042-WL. Be advised that all material you submit in response to this enforcement
action is subject to being made publicly available. If you believe that any portion of your
responsive material qualifies for confidential treatment under 5 U.S.C. § 552(b), along with the
complete original document you must provide a second copy of the document with the portions
you believe qualify for confidential treatment redacted and an explanation of why you believe the
redacted information qualifies for confidential treatment under 5 U.S.C. § 552(b).



Sincerely,
Robert Burrough
Director, Eastern Region, Office of Pipeline Safety
Pipeline and Hazardous Materials Safety Administration

## Provenance

- Official: Yes
- Source: <https://primis.phmsa.dot.gov/enforcement-data/case/12024042WL>
- Source ID: `phmsa-enforcement`
- SHA-256: `20b652c8f1266d1b8e638192a12a9407790a8f953c5970313665983153cd1d43`
- Retrieved: 2026-08-20T04:44:44.458Z
- Exported: 2026-08-22T05:58:05.485Z
- Document slug: `phmsa-enforcement-12024042wl`

### Source metadata

```json
{
  "cpf": "12024042WL",
  "operator": "NORTHWEST NATURAL GAS CO",
  "region": "Eastern",
  "pipelineType": "INTRASTATE UNDERGROUND NG STORAGE",
  "caseStatus": "CLOSED",
  "citedSections": [
    "192.12(c)"
  ],
  "dataAsOf": "08/04/2026 12PM",
  "caseDataAsOf": "2026-08-04",
  "attachmentCount": 2,
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      "bytes": 286031,
      "category": "agency_document"
    },
    {
      "name": "12024042WL_Warning Letter_04162024_(23-264007)_text.pdf",
      "url": "https://primis.phmsa.dot.gov/enforcement-documents/12024042WL/12024042WL_Warning%20Letter_04162024_(23-264007)_text.pdf",
      "bytes": 127192,
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  ],
  "extractedAgencyDocumentCount": 1,
  "attachmentPolicy": "Official attachment links are retained. Agency-issued documents may also include a verified local PDF and page-level text representation.",
  "jurisdiction": "US",
  "operatorName": "NORTHWEST NATURAL GAS CO"
}
```
