# RICHMOND, CITY OF — Warning Letter

**Citation:** CPF 12026009WL  
**Type / status:** enforcement / historical  
**Agency:** Pipeline and Hazardous Materials Safety Administration  
**Effective:** Not stated  
**Published:** 2026-03-02

CLOSED warning letter citing 192.805(c), 192.805(f).

## Document text

Warning Letter involving RICHMOND, CITY OF. PHMSA's enforcement data identifies the cited regulations as 192.805(c),  192.805(f). The case was opened on 2026-03-02 and is reported as closed as of 2026-03-02. Open the official case record for notices, responses, orders, and the latest status.

Official case documents:

12026009WL_Warning Letter_03022026_(25-358391).pdf: https://primis.phmsa.dot.gov/enforcement-documents/12026009WL/12026009WL_Warning%20Letter_03022026_(25-358391).pdf

12026009WL_Warning Letter_03022026_(25-358391)_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/12026009WL/12026009WL_Warning%20Letter_03022026_(25-358391)_text.pdf

12026009WL_Warning Letter_03022026_(25-358391)_text.pdf

U.S. Department
of Transportation
Pipeline and
Hazardous Materials
Safety Administration
840 Bear Tavern Road, Suite 300
West Trenton, NJ 08628
609.771.7800
WARNING LETTER
VIA ELECTRONIC MAIL TO: daniel.rifenburgh@rva.gov
March 2, 2026
Daniel Rifenburgh
Director
City of Richmond
400 Richmond Highway
Richmond, Virginia 23224
CPF 1-2026-009-WL
Dear Mr. Rifenburgh:
On November 12, 2024, an inspector from the Virginia State Corporation Commission, Division
of Pipeline Safety (VA SCC), acting as an agent for the Pipeline and Hazardous Materials Safety
Administration (PHMSA), pursuant to Chapter 601 of 49 United States Code (U.S.C.) inspected
City of Richmond’s (City) procedures for gas pipeline Operator Qualification (OQ) at 400
Richmond Highway, Richmond, Virginia.
As a result of the inspection, it is alleged that the City has committed probable violations of the
Pipeline Safety Regulations, Title 49, Code of Federal Regulations (CFR). The items inspected
and the probable violations are:
1. § 192.805 Qualification program.
Each operator shall have and follow a written qualification program.
The program shall include provisions to:
(a) . . .
(f) Communicate changes that affect covered tasks to individuals
performing those covered tasks;
The City of Richmond (City) failed to follow its written operator qualification program in
accordance with section 192.805(f). Specifically, the City failed to follow its Richmond Gas Works



CPF 1-2026-009-WL
DOT Operator Qualification Program Plan (05/05/2024) (OQ Plan), section F, by failing to
communicate changes that affect covered tasks to individuals performing covered tasks related to
pipeline expansion joint installation and operation of new electrofusion equipment.
During the inspection, the VA SCC inspector reviewed the OQ Plan. Section F of the City’s OQ
Plan addresses this requirement and stated in part:
Initiation of the communication process to address changes impacting a Covered
Task is the responsibility of the Compliance Engineer with assistance from subject
matter experts of the involved area the Gas O.Q. Training Manager and staff where
warranted or needed. Training and qualification materials will be modified as
applicable to reflect changes. Changes affecting a Covered Task will be
communicated to the individual(s) performing that task as soon as reasonably
possible via the Notification of Change Form (See Exhibit A) and one, or a
combination, of the following methods: Written or oral instruction Department
meetings, Tailgate briefings, Training sessions, Technical mailings.
During the inspection, the City was unable to present records showing completion of the
Notification of Change form for changes associated with pipeline expansion joint installation and
new electrofusion equipment. The City furnished a record stating that on September 5, 2024,
training commenced for new electrofusion equipment. The City was unable to produce a record
showing that its Notification of Change Form was completed as required by Section F of the City’s
Plan.
Therefore, the City failed to follow its written operator qualification program in accordance with
section 192.805(f).
2. § 192.805 Qualification program.
Each operator shall have and follow a written qualification
program. The program shall include provisions to:
(a) . . .
(c) Allow individuals that are not qualified pursuant to this subpart
to perform a covered task if directed and observed by an individual
that is qualified;
The City failed to follow its written operator qualification program in accordance with section
192.805(c). Specifically, the City failed to follow its OQ Plan, section C, by failing to ensure
individuals that are not qualified pursuant to this subpart to perform a covered task are directed
and observed by an individual that is qualified.
During the inspection, the VA SCC inspector reviewed the OQ Plan. Section C of the OQ Plan
stated, in part that “[t]he ratio of non-qualified individuals to qualified individuals span of control
Page 2 of 4



CPF 1-2026-009-WL
shall not exceed one to one (1:1) for all covered tasks.” In addition, section J stated in part
“Richmond Gas Works requires that all contractors whose employees (or subcontractors) perform
Covered Tasks on behalf of Richmond Gas Works must have an OQ plan that is similar to, or
comparable (as determined by evaluation), to RGW’s latest OQ plan.”
Southeast Connections (SEC), a contractor working for the City, maintains span of control (SOC)
limits in appendix 5 of its own Operator Qualification Plan. Section 5 of the SEC plan allowed for
a SOC of 1-to-2 for the task of joining of threaded pipe joints, 1-to-4 for the task of joining flange
assembly, 1-to-3 for the task of backfilling, 1-to-5 for the task of coating application and repair,
and 1-to-2 for the task of purging flammable or inert gas. The City failed to follow its plan by
allowing contractor personnel to maintain SOC ratios that exceed the City’s limit of 1-to-1.
Section C of the OQ Plan prohibits a span of control for the task of gas purging operations. Section
C stated, in part, that “[n]on-qualified individuals shall not perform the following tasks due to the
nature of the required skills and knowledge: Fusion (includes Electro-Fusion, Welding, Tapping
Procedures, and Gas Purging Operations.)” Southeast Connections allows for a SOC of 1-to-2 for
the task of purging flammable or inert gas.
Therefore, the City failed to follow its written operator qualification program in accordance with
section 192.805(c).
Under 49 U.S.C. § 60122 and 49 CFR § 190.223, you are subject to a civil penalty not to exceed
$272,926 per violation per day the violation persists, up to a maximum of $2,729,245 for a related
series of violations. For violation occurring on or after December 28, 2023 and before December
30, 2024, the maximum penalty may not exceed $266,015 per violation per day the violation
persists, up to a maximum of $2,660,135 for a related series of violations. For violation occurring
on or after January 6, 2023 and before December 28, 2023, the maximum penalty may not exceed
$257,664 per violation per day the violation persists, up to a maximum of $2,576,627 for a related
series of violations. For violation occurring on or after March 21, 2022 and before January 6, 2023,
the maximum penalty may not exceed $239,142 per violation per day the violation persists, up to
a maximum of $2,391,142 for a related series of violations. For violation occurring on or after
May 3, 2021 and before March 21, 2022, the maximum penalty may not exceed $225,134 per
violation per day the violation persists, up to a maximum of $2,251,334 for a related series of
violations. For violation occurring on or after January 11, 2021 and before May 3, 2021, the
maximum penalty may not exceed $222,504 per violation per day the violation persists, up to a
maximum of $2,225,034 for a related series of violations. For violation occurring on or after July
31, 2019 and before January 11, 2021, the maximum penalty may not exceed $218,647 per
violation per day the violation persists, up to a maximum of $2,186,465 for a related series of
violations.
Page 3 of 4



CPF 1-2026-009-WL
We have reviewed the circumstances and supporting documents involved in this case, and have
decided not to conduct additional enforcement action or penalty assessment proceedings at this
time. We advise you to correct the items identified in this letter. Failure to do so may result in City
of Richmond being subject to additional enforcement action.
No reply to this letter is required. If you choose to reply, in your correspondence please refer to
CPF 1-2026-009-WL. Be advised that all material you submit in response to this enforcement
action is subject to being made publicly available. If you believe that any portion of your
responsive material qualifies for confidential treatment under 5 U.S.C. § 552(b), along with the
complete original document you must provide a second copy of the document with the portions
you believe qualify for confidential treatment redacted and an explanation of why you believe the
redacted information qualifies for confidential treatment under 5 U.S.C. § 552(b).
Sincerely,
Robert Burrough
Director, Eastern Region, Office of Pipeline Safety
Pipeline and Hazardous Materials Safety Administration
cc: Eddie Childers, Operations Manager, City of Richmond, eddie.childers@rva.gov
Jarod Cath, Engineer, City of Richmond, Jarrod.Cath@rva.gov
Page 4 of 4

## Provenance

- Official: Yes
- Source: <https://primis.phmsa.dot.gov/enforcement-data/case/12026009WL>
- Source ID: `phmsa-enforcement`
- SHA-256: `9bbde6a75cdf20768c9e99b2805a07a48fdd709ff8d5dc3a60b41c5c552a32d1`
- Retrieved: 2026-08-20T04:44:44.458Z
- Exported: 2026-08-22T09:50:12.177Z
- Document slug: `phmsa-enforcement-12026009wl`

### Source metadata

```json
{
  "cpf": "12026009WL",
  "operator": "RICHMOND, CITY OF",
  "region": "Eastern",
  "pipelineType": "DISTRIBUTION MUNICIPAL",
  "caseStatus": "CLOSED",
  "citedSections": [
    "192.805(c)",
    "192.805(f)"
  ],
  "dataAsOf": "08/04/2026 12PM",
  "caseDataAsOf": "2026-08-04",
  "attachmentCount": 2,
  "attachments": [
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      "name": "12026009WL_Warning Letter_03022026_(25-358391).pdf",
      "url": "https://primis.phmsa.dot.gov/enforcement-documents/12026009WL/12026009WL_Warning%20Letter_03022026_(25-358391).pdf",
      "bytes": 197183,
      "category": "agency_document"
    },
    {
      "name": "12026009WL_Warning Letter_03022026_(25-358391)_text.pdf",
      "url": "https://primis.phmsa.dot.gov/enforcement-documents/12026009WL/12026009WL_Warning%20Letter_03022026_(25-358391)_text.pdf",
      "bytes": 215927,
      "category": "agency_document"
    }
  ],
  "extractedAgencyDocumentCount": 1,
  "attachmentPolicy": "Official attachment links are retained. Agency-issued documents may also include a verified local PDF and page-level text representation.",
  "jurisdiction": "US",
  "operatorName": "RICHMOND, CITY OF"
}
```
