# PLAINS PIPELINE, L.P. — Notice of Amendment

**Citation:** CPF 32022031NOA  
**Type / status:** enforcement / historical  
**Agency:** Pipeline and Hazardous Materials Safety Administration  
**Effective:** Not stated  
**Published:** 2022-03-04

CLOSED notice of amendment citing 195.446(a), 195.446(c)(1), 195.446(c)(2), 195.446(e)(4), 195.446(h)(1).

## Document text

Notice of Amendment involving PLAINS PIPELINE, L.P.. PHMSA's enforcement data identifies the cited regulations as 195.446(a),  195.446(c)(1),  195.446(c)(2),  195.446(e)(4),  195.446(h)(1). The case was opened on 2022-03-04 and is reported as closed as of 2022-07-15. Open the official case record for notices, responses, orders, and the latest status.

Official case documents:

32022031NOA_Closure Letter_07152022_(21-201003).pdf: https://primis.phmsa.dot.gov/enforcement-documents/32022031NOA/32022031NOA_Closure%20Letter_07152022_(21-201003).pdf

32022031NOA_Closure Letter_07152022_(21-201003)_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/32022031NOA/32022031NOA_Closure%20Letter_07152022_(21-201003)_text.pdf

32022031NOA_Notice of Amendment_03042022_(21-201003).pdf: https://primis.phmsa.dot.gov/enforcement-documents/32022031NOA/32022031NOA_Notice%20of%20Amendment_03042022_(21-201003).pdf

32022031NOA_Notice of Amendment_03042022_(21-201003)_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/32022031NOA/32022031NOA_Notice%20of%20Amendment_03042022_(21-201003)_text.pdf

32022031NOA_Operator Response to Notice_04012022_(21-201003).pdf: https://primis.phmsa.dot.gov/enforcement-documents/32022031NOA/32022031NOA_Operator%20Response%20to%20Notice_04012022_(21-201003).pdf

32022031NOA_Notice of Amendment_03042022_(21-201003)_text.pdf

NOTICE OF AMENDMENT
VIA ELECTRONIC MAIL TO: hnpefanis@paalp.com and khcunningham@paalp.com
March 4, 2022
Mr. Harry Pefanis
President/CEO
Plains Pipeline, LP
333 Clay Street, Suite 1600
Houston, TX 77002
CPF 3-2022-031-NOA
Dear Mr. Pefanis:
From June 14 to July 20, 2021, a representative of the Pipeline and Hazardous Materials Safety
Administration (PHMSA), pursuant to Chapter 601 of 49 United States Code, remotely inspected
Plaines Pipeline, LP (Plains)’s procedures and records for Control Room Management (CRM) in
Midland, Texas.
On the basis of the inspection, PHMSA has identified the apparent inadequacies within Plains’
plans or procedures, as described below:
1. § 195.446 Control room management.
(a) General. This section applies to each operator of a pipeline facility with a
controller working in a control room who monitors and controls all or part of a
pipeline facility through a SCADA system. Each operator must have and follow
written control room management procedures that implement the requirements
of this section. The procedures required by this section must be integrated, as
appropriate, with the operator’s written procedures required by § 195.402. An
operator must develop the procedures no later than August 1, 2011, and must
implement the procedures according to the following schedule. The procedures
required by paragraphs (b), (c)(5), (d)(2) and (d)(3), (f) and (g) of this section
must be implemented no later than October 1, 2011. The procedures required



(b) by paragraphs (c)(1) through (4), (d)(1), (d)(4), and (e) must be implemented no
later than August 1, 2012. The training procedures required by paragraph (h)
must be implemented no later than August 1, 2012, except that any training
required by another paragraph of this section must be implemented no later
than the deadline for that paragraph.
Plain's CRM procedure was inadequate because it did not provide a reference to the decision tree
used to determine whether assets were considered control rooms. During the inspection, the
operator explained how they used a decision tree to evaluate facilities for control room
determination. The decision tree was completed and when locations were found that met the
criteria of a control room, those facilities were brought into the designated control room for
remote monitoring and control. The procedure also did not identify when this decision tree
should be used. Therefore, the procedure must be amended.
2. § 195.446 Control room management.
(a) . . .
(c) Provide adequate information. Each operator must provide its controllers with
the information, tools, processes and procedures necessary for the controllers to
carry out the roles and responsibilities the operator has defined by performing
each of the following:
(1) Implement API RP 1165 (incorporated by reference, see §195.3) whenever a
SCADA system is added, expanded or replaced, unless the operator
demonstrates that certain provisions of API RP 1165 are not practical for the
SAD system used.
Plains CRM Plan was inadequate because CRM Plan Section 3.6.2 merely restated
§195.446(c)(1) and did not provide definitions or examples for addition, expansion or
replacement of SCADA systems. There was a link in the SCADA Procedure Manual that led to
a SCADA MOC Form 015. This form provided an audit check list to help verify API 1165
compliance when new points were added, or when assets were relocated and required SCADA
design for new points or new screens. The CRM Plan did not reference the SCADA Procedure
Manual.
The procedure needs to be amended to define additions, expansions and replacement definitions,
and provide examples when for addition, expansion or replacement of SCADA systems is
required.
3. § 195.446 Control room management.
(a) . . .
(b) Provide adequate information. Each operator must provide its controllers with
the information, tools, processes and procedures necessary for the controllers to
carry out the roles and responsibilities the operator has defined by performing
each of the following:
2



(1) . . .
(2) Conduct a point-to-point verification between SCADA displays and related field
equipment when field equipment is added or moved and when other changes
that affect pipeline safety are made to field equipment or SCADA displays.
Plains Pipeline procedure for Point to Point was not adequate because it lacked thoroughness of
the point-to-point verification and documentation, as required by §195.446(c)(2). CRM Section
3.6.3 Point to Point stated, in 3.6.3.7, “[T]he process shall verify the data value, information, and
any control or alarm functions and sequence to/from the point are accurately represented on all
SCADA displays provided to Controllers by testing a representative sampling of impacted
displays.” This is not an acceptable practice for new or moved facilities. Points and alarm
presentations must be verified on all screens where a point is presented. Documentation needs to
provide verification of all screens reviewed. Additionally, the point-to-point test documentation
requirements in Sections 3.6.3.11.1 - 3.6.3.11.7 did not include verification of the set point and
alarm descriptions. It was identified, during the review of records, that while Plains did not
document these elements of point-to-point testing, they were completed, as stated by a Plains
representative, during the inspection, “[I]f the alarms didn't come in right, or points were reading
different it would not be a point to point per procedure." There is no reference to the form that is
used for P2P.
The SCADA Procedure Manual, Section 6, is less detailed than the CRM Plan. Section 6.2
provides different requirements for documentation than the CRM Plan. It also did not reference
the form used for point to point verifications.
The procedure needs to be amended to provide guidance for new or moved points to complete a
thorough point-to-point verification. The procedure needs to include, at a minimum, verification
of values between field equipment and SCADA, correct alarm set points and alarm descriptions
and alarm priorities, correct presentation on all relative screens, verification of SCADA tag to
field device and location, the individual completing the verification, and the date completed.
4. § 195.446 Control room management.
(a) . . .
(e) Alarm Management. Each operator using a SCADA system must have a written
alarm management plan to provide for effective controller response to alarms.
An operator’s plan must include provisions to:
(1) . . .
(4) Review the alarm management plan required by this paragraph at least once
each calendar yar, but at intervals not exceeding 15 months, to determine the
effectiveness of the plan.
Plains CRM Procedure Section 6.6.10 is inadequate because it did not provide metrics for
determining if the Alarm Management Plan is effective, per § 195.446(e)(4). Section 6.6.10.3.1
– 6.6.10.3.7 of the procedure provides performance measures for the annual Alarm Management
Plan (AMP) Review. While the measures were reasonable, the procedure did not provide
metrics for determination if the performance measures were meeting the operator’s expectation
3



for an effective AMP. The procedure did include a review of the alarm system KPI performance
reports. KPI metrics were adequately defined in Section 6.6.6 of the procedure.
The procedure needs to be amended to include metrics for the performance measures identified
in the procedure to determine effectiveness of the AMP.
5. § 195.446 Control room management.
(a) . . .
(h) Training. Each operator must establish a controller training program and
review the training program content to identify potential improvements at least
once each calendar year but at intervals not to exceed 15 months. An operator’s
program must provide for training each controller to carry out the roles and
responsibilities defined by the operator. In addition, the training program must
include the following element:
(1) Responding to abnormal operating conditions likely to occur simultaneously or
in sequence.
Plains CRM Plan was inadequate because it did not identify abnormal conditions that could
occur in sequence or simultaneously and provide training on those conditions, as required by
§ 195.446(h)(1). During the inspection, the operator stated they “[O]nly train on single source
abnormal conditions.” However, Section 9.4.2.4 of the CRM Manual states, "Preparing the
Controller to recognize and respond to AOCs, as defined in the Operational and Maintenance
(O&M) Manuals and Section 8 of this manual, including those likely to occur simultaneously or
in sequence." General Procedure 500-12 Appendix B provided a list of conditions related to the
shut down and restart authority table. The operator presented, at the inspection, a power point
delivered at the 4th quarter safety meeting in November 2020, Abnormal & Emergency
Conditions, with a section called "how do you know" using a variety of abnormal operations to
look for given the different pipeline conditions.
The procedure needs to be amended to identify abnormal operations that could present in series
or sequence and include these operations in the training content.1
Response to this Notice
This Notice is provided pursuant to 49 U.S.C. § 60108(a) and 49 C.F.R. § 190.206. Enclosed as
part of this Notice is a document entitled Response Options for Pipeline Operators in
Compliance Proceedings.
Please refer to this document and note the response options. Be advised that all material you
submit in response to this enforcement action is subject to being made publicly available. If you
believe that any portion of your responsive material qualifies for confidential treatment under 5
1 OPS is aware that General Procedure 500-12 is subject to Paragraph 23 of the United States of America and the
People of the State of California v.Plains All American Pipeline, L.P. and Plains Pipeline, L.P.Consent Decree. Since
OPS is requesting amendment of this procedure pursuant to this Notice, Plains is not required to submit written notice
to PHMSA of the material change pursuant to Para. 23(b).
4



U.S.C. 552(b), along with the complete original document you must provide a second copy of
the document with the portions you believe qualify for confidential treatment redacted and an
explanation of why you believe the redacted information qualifies for confidential treatment
under 5 U.S.C. 552(b).
Following the receipt of this Notice, you have 30 days to submit written comments, revised
procedures, or a request for a hearing under § 190.211. If you do not respond within 30 days of
receipt of this Notice, this constitutes a waiver of your right to contest the allegations in this
Notice and authorizes the Associate Administrator for Pipeline Safety to find facts as alleged in
this Notice without further notice to you and to issue an Order Directing Amendment. If your
plans or procedures are found inadequate as alleged in this Notice, you may be ordered to amend
your plans or procedures to correct the inadequacies (49 C.F.R. § 190.206). If you are not
contesting this Notice, we propose that you submit your amended procedures to my office within
30 days of receipt of this Notice. This period may be extended by written request for good
cause. Once the inadequacies identified herein have been addressed in your amended
procedures, this enforcement action will be closed.
It is requested that Plains Pipeline, LP maintain documentation of the safety improvement costs
associated with fulfilling this Notice of Amendment (preparation/revision of plans, procedures)
and submit the total to Gregory A. Ochs, Director, Central, Pipeline and Hazardous Materials
Safety Administration. In correspondence concerning this matter, please refer to CPF 3-2022-
031-NOA and, for each document you submit, please provide a copy in electronic format
whenever possible.
Sincerely,
Gregory A. Ochs
Director, Central Region, Office of Pipeline Safety
Pipeline and Hazardous Materials Safety Administration
cc: Kevin Cunningham, Director, HSE Compliance Programs khcunningham@paalp.com
Enclosure: Response Options for Pipeline Operators in Enforcement Proceedings
5

32022031NOA_Closure Letter_07152022_(21-201003)_text.pdf

VIA ELECTRONIC MAIL TO: hnpefanis@paalp.com and khcunningham@paalp.com
July 15, 2022
Mr. Harry Pefanis
President/CEO
Plains Pipeline, LP
333 Clay Street, Suite 1600
Houston, TX 77002
Re: CPF 3-2022-031-NOA
Dear Mr. Pefanis:
From June 14 to July 20, 2021 a representative from the Pipeline and Hazardous Materials Safety
Administration (PHMSA), pursuant to Chapter 601 of 49 United States Code, conducted an on-
site pipeline safety inspection of Plains Pipeline procedures in Houston, Texas. As a result of the
inspection, Plains Pipeline was issued a Notice of Amendment on March 4, 2022, which
proposed amendment of your procedures.
Plains Pipeline submitted its amended procedures on April 1, 2022. My staff reviewed the
amended procedures, and it appears that the inadequacies outlined in this Notice of Amendment
have been corrected.
This letter is to inform you no further action is necessary and this case is now closed. Thank you
for your cooperation.
Sincerely,
Gregory A. Ochs
Director, Central Region, OPS
Pipeline and Hazardous Materials Safety Administration
cc: Kevin Cunningham, HSE Compliance Programs khcunningham@paalp.com

## Provenance

- Official: Yes
- Source: <https://primis.phmsa.dot.gov/enforcement-data/case/32022031NOA>
- Source ID: `phmsa-enforcement`
- SHA-256: `cf480fdeacfe63199787b2178e7883a6ec1dbbecdf8a49c6cefecf7011a48251`
- Retrieved: 2026-08-20T04:44:44.458Z
- Exported: 2026-08-22T01:41:42.454Z
- Document slug: `phmsa-enforcement-32022031noa`

### Source metadata

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  "region": "Central",
  "pipelineType": "INTERSTATE LIQUID, INTRASTATE LIQUID",
  "caseStatus": "CLOSED",
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