# SUBURBAN PROPANE, L.P. — Notice of Amendment

**Citation:** CPF 32024006NOA  
**Type / status:** enforcement / historical  
**Agency:** Pipeline and Hazardous Materials Safety Administration  
**Effective:** Not stated  
**Published:** 2024-01-11

CLOSED notice of amendment citing 192.1007, 192.605(a), 192.605(b)(1), 192.613(a), 192.613(b).

## Document text

Notice of Amendment involving SUBURBAN PROPANE, L.P.. PHMSA's enforcement data identifies the cited regulations as 192.1007,  192.605(a),  192.605(b)(1),  192.613(a),  192.613(b). The case was opened on 2024-01-11 and is reported as closed as of 2024-05-14. Open the official case record for notices, responses, orders, and the latest status.

Official case documents:

32024006NOA_Closure Letter_05142024_(23-264475).pdf: https://primis.phmsa.dot.gov/enforcement-documents/32024006NOA/32024006NOA_Closure%20Letter_05142024_(23-264475).pdf

32024006NOA_Closure Letter_05142024_(23-264475)_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/32024006NOA/32024006NOA_Closure%20Letter_05142024_(23-264475)_text.pdf

32024006NOA_Notice of Amendment_01112024_(23-264475).pdf: https://primis.phmsa.dot.gov/enforcement-documents/32024006NOA/32024006NOA_Notice%20of%20Amendment_01112024_(23-264475).pdf

32024006NOA_Notice of Amendment_01112024_(23-264475)_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/32024006NOA/32024006NOA_Notice%20of%20Amendment_01112024_(23-264475)_text.pdf

32024006NOA_Operator Response to Notice_02122024_(23-264475).pdf: https://primis.phmsa.dot.gov/enforcement-documents/32024006NOA/32024006NOA_Operator%20Response%20to%20Notice_02122024_(23-264475).pdf

32024006NOA_Closure Letter_05142024_(23-264475)_text.pdf

VIA ELECTRONIC MAIL TO: konderdonk@suburbanpropane.com;
emoreno@suburbanpropane.com; minglett@suburbanpropane.com
May 14, 2024
Keith Onderdonk
Vice President of Operational Support
Suburban Propane, L.P.
240 Route 10 West
Whippany, NJ 07961
RE: CPF 3-2024-006-NOA
Dear Mr. Onderdonk:
From April 24 - 27, 2023, a representative of the Pipeline and Hazardous Materials Safety
Administration (PHMSA), pursuant to Chapter 601 of 49 United States Code (U.S.C.),
conducted an on-site pipeline safety inspection of Suburban Propane, L.P’s (Suburban)
procedures for operations and integrity management in West Salem, Wisconsin. As a result of
the inspection, Suburban was issued a Notice of Amendment on January 11, 2024, which
proposed amendment of its procedures.
Suburban submitted its amended procedures on February 12, 2024. My staff has reviewed the
amended procedures and it appears that the inadequacies outlined in the Notice of Amendment
have been corrected.
This letter is to inform you that no further action is necessary, and this case is now closed.
Thank you for your cooperation.
Sincerely,
Gregory A. Ochs
Director, Central Region, OPS
Pipeline and Hazardous Materials Safety Administration
cc: Ed Moreno, Senior Executive Division President, Suburban Propane, L.P.
(emoreno@suburbanpropane.com)
Matt Inglett, DOT Compliance Asst., Suburban Propane, L.P.
(minglett@suburbanpropane.com)

32024006NOA_Notice of Amendment_01112024_(23-264475)_text.pdf

NOTICE OF AMENDMENT
VIA ELECTRONIC MAIL TO: konderdonk@suburbanpropane.com;
emoreno@suburbanpropane.com; minglett@suburbanpropane.com
January 11, 2024
Keith Onderdonk
Vice President of Operational Support
Suburban Propane, L.P.
240 Route 10 West
Whippany, NJ 07961
CPF 3-2024-006-NOA
Dear Mr. Onderdonk:
From April 24-27, 2023, a representative of the Pipeline and Hazardous Materials Safety
Administration (PHMSA), pursuant to Chapter 601 of 49 United States Code (U.S.C.),
conducted an onsite inspection of Suburban Propane, L.P’s (Suburban) Procedures for operations
and integrity management in West Salem, Wisconsin.
As a result of the inspection, PHMSA has identified the apparent inadequacies found within
Suburban’s plans or procedures. The items inspected and the inadequacies are described below:
1. § 192.605 Procedural manual for operations, maintenance, and emergencies
(a) General. Each operator shall prepare and follow for each pipeline, a manual of
written procedures for conducting operations and maintenance activities and
for emergency response. For transmission lines, the manual must also include
procedures for handling abnormal operations. This manual must be reviewed
and updated by the operator at intervals not exceeding 15 months, but at least
once each calendar year. This manual must be prepared before operations of a
pipeline system commence. Appropriate parts of the manual must be kept at
locations where operations and maintenance activities are conducted.



(b) Maintenance and normal operations. The manual required by paragraph (a) of
this section must include procedures for the following, if applicable, to provide
safety during maintenance and operations.
(1) Operating, maintaining, and repairing the pipeline in accordance with each
of the requirements of this subpart and Subpart M of this part.
The Suburban Propane, L.P Operations and Maintenance Manual, last revised December
14, 2022, is inadequate because it does not require that leakage surveys be conducted
with calibrated leak detector equipment outside business districts as frequently as
necessary, but at least once every 5 calendar years at intervals not exceeding 63 months
as required by § 192.723(b)(2).
2. § 192.613 Continuing surveillance.
(a) Each operator shall have a procedure for continuing surveillance of its facilities
to determine and take appropriate action concerning changes in class location,
failures, leakage history, corrosion, substantial changes in cathodic protection
requirements, and other unusual operating and maintenance conditions.
(b) If a segment of pipeline is determined to be in unsatisfactory condition but no
immediate hazard exists, the operator shall initiate a program to recondition or
phase out the segment involved, or, if the segment cannot be reconditioned or
phased out, reduce the maximum allowable operating pressure in accordance
with § 192.619 (a) and (b).
The Suburban Propane, L.P Operations and Maintenance Manual last revised December
14, 2022, is inadequate because it does not to require documentation of a program to
recondition, phase out, or reducing the MAOP in a pipeline segment that is determined to
be in unsatisfactory condition but for which no immediate hazard exists.
3. § 192.1007 What are the required elements of an integrity management plan?
A written integrity management plan must contain procedures for developing and
implementing the following elements:. . . .
Suburban Propane did not develop a written integrity management plan as specified in
§ 192.1007. Suburban’s integrity management program incorrectly utilized § 192.1015
for a small liquefied propane gas (LPG) operator. The Suburban Terlingua system has
121 customers from a single source which exceeds the 100-customer-count specified by §
192.1001. Therefore, Suburban cannot be considered a small LPG operator.



Response to this Notice
This Notice is provided pursuant to 49 U.S.C. § 60108(a) and 49 C.F.R. § 190.206. Enclosed as
part of this Notice is a document entitled Response Options for Pipeline Operators in
Enforcement Proceedings. Please refer to this document and note the response options. Be
advised that all material you submit in response to this enforcement action is subject to being
made publicly available. If you believe that any portion of your responsive material qualifies for
confidential treatment under 5 U.S.C. § 552(b), along with the complete original document you
must provide a second copy of the document with the portions you believe qualify for
confidential treatment redacted and an explanation of why you believe the redacted information
qualifies for confidential treatment under 5 U.S.C. § 552(b).
Following the receipt of this Notice, you have 30 days to submit written comments, revised
procedures, or a request for a hearing under § 190.211. If you do not respond within 30 days of
receipt of this Notice, this constitutes a waiver of your right to contest the allegations in this
Notice and authorizes the Associate Administrator for Pipeline Safety to find facts as alleged in
this Notice without further notice to you and to issue an Order Directing Amendment. If your
plans or procedures are found inadequate as alleged in this Notice, you may be ordered to amend
your plans or procedures to correct the inadequacies (49 C.F.R. § 190.206). If you are not
contesting this Notice, we propose that you submit your amended procedures to my office within
30 days of receipt of this Notice. This period may be extended by written request for good
cause. Once the inadequacies identified herein have been addressed in your amended
procedures, this enforcement action will be closed.
It is requested (not mandated) that Suburban Propane, L.P maintain documentation of the safety
improvement costs associated with fulfilling this Notice of Amendment (preparation/revision of
plans, procedures) and submit the total to Gregory A. Ochs, Director, Central, Pipeline and
Hazardous Materials Safety Administration. In correspondence concerning this matter, please
refer to CPF 3-2024-006-NOA and, for each document you submit, please provide a copy in
electronic format whenever possible.
Sincerely,
Gregory A. Ochs
Director, Central Region, OPS
Pipeline and Hazardous Materials Safety Administration
Enclosure: Response Options for Pipeline Operators in Enforcement Proceedings
cc: Ed Moreno, Senior Executive Division President, Suburban Propane, L.P.
(emoreno@suburbanpropane.com)
Matt Inglett, DOT Compliance Asst., Suburban Propane, L.P.
(minglett@suburbanpropane.com)

## Provenance

- Official: Yes
- Source: <https://primis.phmsa.dot.gov/enforcement-data/case/32024006NOA>
- Source ID: `phmsa-enforcement`
- SHA-256: `6bc0c156d83cbf061e1436077c4d1b767b676ddedb5fe1de99b03c0d0c38461f`
- Retrieved: 2026-08-20T04:44:44.458Z
- Exported: 2026-08-23T16:00:41.304Z
- Document slug: `phmsa-enforcement-32024006noa`

### Source metadata

```json
{
  "cpf": "32024006NOA",
  "operator": "SUBURBAN PROPANE, L.P.",
  "region": "Central",
  "pipelineType": "DISTRIBUTION LARGE LPG",
  "caseStatus": "CLOSED",
  "citedSections": [
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    "192.605(a)",
    "192.605(b)(1)",
    "192.613(a)",
    "192.613(b)"
  ],
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}
```
