# FedEx Express — Hazardous Materials Safety Interpretation **Citation:** 11-0152 **Type / status:** guidance / guidance **Agency:** Pipeline and Hazardous Materials Safety Administration **Effective:** Not stated **Published:** 2011-08-10 11-0152 response to FedEx Express concerning 172.604. ## Document text <<>> u.s. Department 1200 New Jersey Avenue SE of Transportation Washington, DC 20590 Pipeline and Hazardous Materials Safety Administration AUG 1 0 2011 Mr. Thomas (TJ) Leech, III, CHMM Manager, Dangerous Goods Hotline FedEx Express 3690 Hacks Cross Road, Bldg. I, 3rd Floor Memphis, TN 38125-8800 Ref. No. 11-0152 Dear Mr. Leech: This is in response to your e-mail requesting clarification of the Hazardous Materials Regulations (HMR; 49 CFR Parts 171-180) applicable to the emergency response telephone number requirements. Specifically, you ask whether the name of an Emergency Response Information (ERI) provider is required to be noted on shipping papers in accordance with § 172.604 of the HMR. The answer is no. The HMR does not require the name of the ERI provider (such as ChemTel or Chemtrec) to be noted on a shipping paper. However, the telephone number of the ERI provider is required on the shipping paper (see § 172.604(a». A requirement specifying that the offeror who made an arrangement with the ERI provider must be identified on a shipping paper was adopted in a final rule under Docket Number PHMSA-2006-26322 (HM-206F), entitled "Hazardous Materials: Revision of Requirements for Emergency Response Telephone Numbers," and published in the Federal Register on October 19, 2009 [74 FR 53413]. A correction to that final rule's effective date was published in the Federal Register on October 22,2010 [74 FR 54489], and an editorial correction was made under Docket Number PHMSA-201O-0195 (HM244C) under a final rule entitled "Hazardous Materials: Minor Editorial Corrections and Clarifications," published in the Federal Register on September 1, 2010 [75 FR 53593J.) The requirement is applicable to the registrant of the ERI provider; not the ERI provider. The HMR requires the name of the registrant of the ERI provider, (or contract number, or other unique identifier as provided by the ERI provider to identify the registrant), be noted in association with the ERI provider's emergency response telephone number, only <<>> if the registrant is not already noted elsewhere on the shipping paper in a prominent manner. (See § 172.604(b )(1) and (b )(2)) Therefore, provided the registrant's name is already entered elsewhere in this manner, there is no requirement to add the name twice by adding it in association with the emergency response telephone number. I hope this information is helpful. Please contact this office should you have additional questions. Sincerely, r-7rYk~ T. Glenn Foster Chief, Regulatory Review and Reinvention Standards and Rulemaking Division <<>> From: Mcintyre, Joan (PHMSA) 1\1 ubt,"'eY"" Sent: Wednesday, July 06, 2011 1 :43 PM 11-1) J5 "? To: Drakeford, Carolyn (PHMSA) ,?. Cc: Foster, Glenn (PHMSA) Subject: FW: PHMSA Emergency Phone Number Requirements From: Thomas Leech [mailto:ljleech@fedex.com] Sent: Tuesday, July 05, 201112:23 PM To: McIntyre, Joan (PHMSA) Subject: FW: PHMSA Emergency Phone Number Requirements PLEASE EXPEDITE Both e-mails (this one and the one below) should be included for the incoming. Joan, There is still confusion about what information is required on the Shipper's Declaration for Dangerous Goods related to the emergency response contact information. See correspondence below. It is my understanding that if a shipper/offeror/person is using an ERI Service Provider (in this case Chemtel) that they do not have to list the name of the service provider on the declaration. Please confirm that my understanding is correct Thanks, Thomas (TJ) Leech, III, CHMM Mgr Dangerous Goods Hotline Corporate Safety w901-434-2400 From: sean.lynum@dot.gov [mailto:sean.lynum@dot.gov] Sent: Tuesday, July 05, 201110:02 AM To: Thomas Leech Subject: RE: PHMSA Emergency Phone Number ReqUirements Mr. Leech, My apologies for the delay in my response. I just recently got back into the office from last week's trip. In reference to your emergency response phone number requirements email, I must inform you that your interpretation ofthe newly changed regulation is incorrect. In the incident I presented to your company, the shipper, V AS Aero, was not the provider of the emergency response infonnation. The phone number listed on their Dangerous Goods Declaration form was for Chemtel and not V AS Aero. The emergency response regulation allows you to put you OWN number, if you are the shipper, in close proximity to your infonnation and not have to re-list your name. In the case of contracted emergency response providers, you MUST list either the contract providers nanle or contract number prior to, or above, or below, or behind the emergency response number as the originator ofthe shipment. The newly changed regulation is very clear in this matter per 49 CFR 172.604(b). As the transporter, it is FedEx's responsibility to make sure the shipping paper is correct prior to transporting the hazmat. Please let me know if you have any questions. Sean E. Lynum Investigator/Certified EEO Counselor 1 <<>> Office of Hazardous Materials Safety, Field Operations & Enforcement Pipeline and Hazardous Materials Safety Administration Southern Region/Florida Resident Investigator 233 Peachtree Street, N.E., Suite 602 Atlanta, Georgia 30303 Office (404) 832-1140 Fax (404) 832-1168 Cell (813) 431-4464 2 ## Provenance - Official: Yes - Source: - Source ID: `phmsa` - SHA-256: `193feb6b49c98dba0feb57c7f7228bf6e14c4944c1f657b5580750e30329dcdc` - Retrieved: 2026-08-20T00:59:31.977Z - Exported: 2026-08-22T07:21:29.562Z - Document slug: `phmsa-interpretation-11-0152` ### Source metadata ```json { "materialSubtype": "interpretation", "interpretationArea": "hazardous_materials", "representation": "full_text_from_official_pdf", "companies": [ "FedEx Express" ], "individuals": [ "Mr. Thomas (TJ) Leech, III," ], "refIds": [ "11-0152" ], "catalogDates": [ "2011-08-10" ], "catalogParts": [ 172 ], "catalogRowCount": 1, "sourceRecordUrls": [ "https://www.phmsa.dot.gov/node/55211" ], "linkedAttachmentUrls": [], "unavailableResponseUrls": [], "duplicateRepresentationUrls": [], "citedSections": [ "172.604" ], "catalogPageUrls": [ "https://www.phmsa.dot.gov/regulations/title49/section/172604" ], "pdfUrls": [ "https://www.phmsa.dot.gov/sites/phmsa.dot.gov/files/legacy/interpretations/Interpretations/2011/110152.pdf" ], "representations": [ { "viewUrl": "https://www.phmsa.dot.gov/sites/phmsa.dot.gov/files/legacy/interpretations/Interpretations/2011/110152.pdf", "detailUrl": null, "detailHtmlPath": null, "pdfUrl": "https://www.phmsa.dot.gov/sites/phmsa.dot.gov/files/legacy/interpretations/Interpretations/2011/110152.pdf", "pdfArtifactPath": "data/sources/phmsa-interpretations/11-0152-4e24e27ffc.pdf", "pdfArtifactSha256": "94268e90b0a04eef2e0bd0d028559a237821932bd8a7657cd596cd04c1f4ade1", "extractedTextPath": "data/sources/phmsa-interpretations/11-0152-4e24e27ffc.v2.txt", "extractedTextSha256": "89b033146752bcbb9fecbc7706989d2407f5f97fb0b633677033104fe10db4f5", "pageCount": 4, "extractionVersion": 2 } ], "caveat": "Interpretations apply regulations to the facts presented and do not create independently enforceable requirements.", "jurisdiction": "US" } ```