# PSC 134.063 Deferred payment agreement.

**Citation:** Wis. Admin. Code § PSC 134.063  
**Type / status:** regulation / current  
**Agency:** Public Service Commission of Wisconsin  
**Effective:** 1989-11-01  
**Published:** Not stated

Complete current PSC 134.063 from official Wisconsin Legislature sources (gas-utility-service).

## Document text

PSC 134.063 Deferred payment agreement.

(1) A utility is required to offer deferred payment agreements only to residential accounts and may offer such agreements to other customers.

(2) Every deferred payment agreement entered into due to the customer’s inability to pay the outstanding bill in full shall provide that service will not be disconnected if the customer pays a reasonable amount of the outstanding bill and agrees to pay the remaining outstanding balance in reasonable installments.

(3) For purposes of determining reasonableness in sub. (2), the parties shall consider the customer’s ability to pay, including the following factors:

(a) Size of the delinquent account.

(b) Customer’s payment history.

(c) Time that the debt has been outstanding.

(d) Reasons why the debt has been outstanding.

(e) Any other relevant factors concerning the circumstances of the customer, as household size, income and expenses.

(4) A deferred payment agreement offered by a utility shall state immediately preceding the space provided for the customer’s signature and in bold face print at least 2 type sizes larger than any other used thereon,

(5) A delinquent amount covered by a deferred payment agreement shall not be subject to a late payment charge if the customer meets the payment schedule required by the agreement.

(6) A special payment agreement entered into by the customer and the utility through the utility’s early identification program shall be given the force and effect of a deferred payment agreement for purposes of late payment charges.

(7) If a utility customer has not fulfilled the terms of a deferred payment agreement, and there has not been a significant change in the customer’s ability to pay since the agreement was negotiated, the utility may disconnect utility service pursuant to disconnection of service rules, ss. PSC 134.062 and 134.0624, and shall not be required to negotiate a subsequent deferred payment agreement prior to disconnection.

(8) Payments made by a customer in compliance with a deferred payment agreement shall first be considered made in payment of the previous account balance with any remainder credited to the current bill.

(9) If a deferred payment agreement cannot be reached because the customer’s offer is unacceptable to the utility, the utility shall inform the customer in writing why the customer’s offer was not acceptable.

## Provenance

- Official: Yes
- Source: <https://docs.legis.wisconsin.gov/document/administrativecode/PSC%20134.063>
- Source ID: `wi-legislature-pipeline-corpus`
- SHA-256: `ecc7c3e038e90bcf7769ff58b0e30e071977bd148caa5502e0dede459d384b6a`
- Retrieved: 2026-08-12T06:25:04.554Z
- Exported: 2026-08-22T17:45:06.806Z
- Document slug: `wi-psc-134-063`

### Source metadata

```json
{
  "jurisdiction": "US-WI",
  "code": "Wisconsin Administrative Code",
  "chapter": "PSC 134",
  "section": "PSC 134.063",
  "category": "gas-utility-service",
  "currentThrough": "2026-08-01",
  "currentnessBasis": "Official publisher states the entire administrative code is current and updated on the first day of each month.",
  "legalScope": "This completeness-verified corpus contains every current section of Wisconsin Administrative Code Chapters PSC 133, 134, and 135, plus complete Wis. Stat. §§ 196.745 and 182.0175. Chapter PSC 135 is the dedicated gas-safety chapter. Chapters PSC 133 and 134 are included because the Wisconsin PSC identifies all three chapters as requirements used in pipeline-safety inspections; they also contain broader construction, siting, utility-service, billing, metering, and customer provisions.",
  "applicabilityCaveat": "Applicability depends on Wisconsin PSC jurisdiction, operator and facility type, intrastate or interstate status, gas-public-utility status, project thresholds, activity, exemptions, waivers, Commission orders, federal preemption, and the specific provision. Wis. Stat. § 196.745 excludes propane distribution systems from the PSC pipeline-safety program, while the one-call law reaches transmission facilities beyond natural-gas pipelines.",
  "incorporationCaveat": "Chapter PSC 135 adopts and supplements federal minimum pipeline-safety standards, principally 49 CFR Parts 191, 192, 193, and 199. The source also cites statutes, administrative rules, Commission forms and orders, and private technical standards. References are retained as metadata; incorporated material is not reproduced and its edition, legal effect, and licensing must be verified at the referenced source.",
  "rightsCaveat": "Official Wisconsin Legislature and Public Service Commission text is preserved with attribution and source hashes. Public availability does not establish a blanket license for site presentation, agency marks, annotations, forms, or incorporated federal and privately authored standards; downstream redistribution requires separate rights review.",
  "history": "History: Emerg. cr. eff. 1-21-75; cr. Register, January, 1975, No. 229, eff. 2-1-75; am., Register, March, 1979, No. 279, eff. 4-1-79; r. and recr. Register, October, 1989, No. 406, eff. 11-1-89.",
  "references": [
    {
      "citation": "PSC 134.063(2)",
      "referenceType": "wisconsin-administrative-code",
      "url": "https://docs.legis.wisconsin.gov/document/administrativecode/PSC%20134.063(2)",
      "linkBasis": "official-publisher-supplied exact-citation link"
    },
    {
      "citation": "PSC 134.062",
      "referenceType": "wisconsin-administrative-code",
      "url": "https://docs.legis.wisconsin.gov/document/administrativecode/PSC%20134.062",
      "linkBasis": "official-publisher-supplied exact-citation link"
    },
    {
      "citation": "PSC 134.0624",
      "referenceType": "wisconsin-administrative-code",
      "url": "https://docs.legis.wisconsin.gov/document/administrativecode/PSC%20134.0624",
      "linkBasis": "official-publisher-supplied exact-citation link"
    },
    {
      "citation": "Register, January, 1975, No. 229",
      "referenceType": "administrative-register",
      "url": "https://docs.legis.wisconsin.gov/document/register/229/B/toc",
      "linkBasis": "official-publisher-supplied exact-citation link"
    },
    {
      "citation": "Register, March, 1979, No. 279",
      "referenceType": "administrative-register",
      "url": "https://docs.legis.wisconsin.gov/document/register/279/B/toc",
      "linkBasis": "official-publisher-supplied exact-citation link"
    },
    {
      "citation": "Register, October, 1989, No. 406",
      "referenceType": "administrative-register",
      "url": "https://docs.legis.wisconsin.gov/document/register/406/B/toc",
      "linkBasis": "official-publisher-supplied exact-citation link"
    }
  ],
  "sourceCollection": "wi-legislature-psc-code",
  "region": "WI"
}
```