# Immediate Notice of Certain Incidents

- **operation:** document
- **citation:** 191.5
- **title:** Immediate Notice of Certain Incidents
- **source type:** regulation
- **agency:** Arkansas Public Service Commission
- **status:** current
- **official:** true
- **published on:** Not available
- **effective on:** Not available
- **summary:** § 191.5 Immediate Notice of Certain Incidents (a) At the earliest practicable moment following discovery, but no later than one hour after confirmed discovery, each operator must give notice in accordance with paragraph (b) and (d) of this section of each incident as defined in the Definitions Secti
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- **source url:** https://codeofarrules.arkansas.gov/Rules/Rule?chapterID=40&levelType=part&partID=1394&subChapterID=392&titleID=23
**body:**

§ 191.5 Immediate Notice of Certain Incidents (a) At the earliest practicable moment following discovery, but no later than one hour after confirmed discovery, each operator must give notice in accordance with paragraph (b) and (d) of this section of each incident as defined in the Definitions Section. Incidents reportable under this subsection (a) include incidents occurring on all pipelines up to the outlet side of the customer's meter and must be reported at the earliest practicable moment unless there is evidence that the leak probably did not occur on pipelines used by the operator in the transportation of gas, in which case, notice may be delayed until determination is made. (b) Each notice required by paragraph (a) of this section must be made to the National Response Center either by telephone to 800-424-8802 (in Washington, DC, 202-267- 2675) or electronically at http://www.nrc.uscg.mil and must include the following information: (1) Names of operator and person making report and their telephone numbers. (2) The location of the incident. (3) The time of the incident. (4) The number of fatalities and personal injuries, if any. (5) All other significant facts that are known by the operator that are relevant to the cause of the incident or extent of the damages. (c) Within 48 hours after the confirmed discovery of an incident, to the extent practicable, an operator must revise or confirm its initial telephonic notice required in paragraph (b) of this section with an estimate of the amount of product released, an estimate of the number of fatalities and injuries, and all other significant facts that are known by the operator that are relevant to the cause of the incident or extent of the damages. If there are no changes or revisions to the initial report, the operator must confirm the estimates in its initial report. (d) In addition to the telephonic notice required in paragraph (b) of this section, notice must also be made by telephone to (501) 682-5716 and electronically via email to PIR.MailBox@arkansas.gov and include the information listed in paragraph (b). Reports will be made to PSO personnel in accordance with instructions issued by the PSO.
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