# Establishing or reestablishing service

- **operation:** document
- **citation:** RCSA § 16-280b-A15
- **title:** Establishing or reestablishing service
- **source type:** regulation
- **agency:** Connecticut Public Utilities Regulatory Authority
- **status:** current
- **official:** true
- **published on:** 2025-06-11
- **effective on:** 2025-06-11
- **summary:** (a) No Operator shall establish service where any of the following conditions are present: (1) the Service Line is undersized for the anticipated load and the load cannot be reduced to acceptable levels by isolation of select Gas utilization equipment; (2) the above-ground portion of the Service Line is not compliant w
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**body:**

(a) No Operator shall establish service where any of the following conditions are present: (1) the Service Line is undersized for the anticipated load and the load cannot be reduced to acceptable levels by isolation of select Gas utilization equipment; (2) the above-ground portion of the Service Line is not compliant with the Operator's Procedures; (3) customer piping has not passed a pressure test as required by the Authority Having Jurisdiction; (4) Gas flow is detected through customer piping despite all Gas utilization equipment being shut off; or (5) the Authority Having Jurisdiction has found the customer piping to be non- compliant. 9 (b) No Operator shall reestablish service where subsections (a)(1), (a)(4), or (a)(5) of this section are present. In addition, no Operator shall reestablish service where the non- compliance in subsection (a)(2) of this section is an immediate safety concern. This subsection does not apply to interruptible customers who were shut off due to supply constraints.
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