# Chapter 420, § 8: Enforcement Procedures

- **operation:** document
- **citation:** 65-407 C.M.R. ch. 420, § 8
- **title:** Chapter 420, § 8: Enforcement Procedures
- **source type:** regulation
- **agency:** Maine Public Utilities Commission
- **status:** current
- **official:** true
- **published on:** 2026-06-30
- **effective on:** 2026-06-30
- **summary:** A. Gas Safety Staff Actions
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- **app url:** https://regulus.evalyn.ai/document/me-cmr-65-407-420-8
- **source url:** https://www.maine.gov/sos/sites/maine.gov.sos/files/inline-files/407c420-2026-135-AMD.docx
**body:**

A. Gas Safety Staff Actions

  The Gas Safety Staff may, in their discretion and as appropriate,
  undertake any of the following actions.

  1. Reinforcement Reminder

  The Gas Safety Staff may provide a reinforcement reminder to an
  operator to reinforcing the operator’s knowledge of a specific
  requirement, previously agreed upon action, an upcoming deadline, or
  compliance issue. A reinforcement reminder may be oral or written, and
  an operator may, but need not, respond orally or in writing. Written
  reminders, and responses to those reminders, may be submitted via
  email.

  2. Request for Information

  The Gas Safety Staff may make a written request for information
  related to the construction, operation, or maintenance of an
  operator’s system and facilities. The operator must respond to the
  request within 14 calendar days or such other time as specified by the
  Gas Safety Staff in the request. Written requests for information, and
  responses to those requests, may be submitted via email.

  3. Field Corrective Action

  When an evaluation or inspection of an operator's records or
  facilities indicates that the operator is apparently violating this
  Chapter, the member of the Gas Safety Staff conducting the evaluation
  or inspection will informally discuss the probable violation with the
  operator before concluding the evaluation or inspection. Any
  documentation or physical evidence necessary to support a future
  allegation of non-compliance may be obtained by the Gas Safety Staff
  during the inspection. At the discretion of the Gas Safety Staff,
  on-site corrective action may be taken by the operator of the
  facilities where the probable violation exists, thus correcting the
  violation without further action.

  4. Warning Letter

  Upon determining that an operator may have committed a violation of
  this Chapter, the Gas Safety Staff may issue a written warning
  notifying the operator of the probable violation and advising the
  operator to correct the probable violation or be subject to future
  enforcement action. In its warning letter, the Gas Safety Staff may
  describe recommended measures the operator may take to ameliorate the
  violation or prevent future violations. The warning letter may also
  include the maximum penalty to which the operator could be subject for
  the probable violation. The operator, in its discretion, may submit a
  response to a warning letter if one is not otherwise requested.

  5. Notice of Probable Violation (NOPV)

  Upon determining that a probable violation of this Chapter has
  occurred, the Gas Safety Staff may issue an NOPV. The NOPV may also
  include a proposed administrative penalty amount and describe the
  maximum penalty amount to which the operator could be subject for the
  described violations. A written response from the operator must be
  filed with the MPUC within 10 days of the time the operator receives
  the violation notice.

  B. Response Options Open to Operator

  Operators, in responding to an NOPV, may, within 10 days of receipt of
  the NOPV:

  1. Contact Gas Safety Staff to engage in an informal process to reach
  a mutually agreeable resolution of the NOPV. If this effort is
  successful, the Gas Safety Staff and the operator will document the
  resolution of the NOPV with a consent agreement. The MPUC will docket
  all consent agreements along with a copy of the relevant NOPV in the
  MPUC’s Case Management System, and all consent agreements are subject
  to approval by the MPUC. At any time in the informal process, the
  operator or Gas Safety Staff may request that the MPUC appoint a
  Hearing Examiner pursuant to Section 8(B)(2) of this Chapter; or

  2. Request the appointment of a Hearing Examiner. Upon request by
  either the operator or Gas Safety Staff, the MPUC will designate a
  Hearing Examiner that is not a member of the Gas Safety Staff. Once
  the MPUC designates a Hearing Examiner, the MPUC will docket and file
  the NOPV in the MPUC’s Case Management System. Once appointed, the
  Hearing Examiner will establish a date, time, and location for a
  status conference. The Hearing Examiner will conduct the status
  conference. During the conference, the Hearing Examiner will review
  the NOPV, and review and discuss efforts made by the operator and the
  Gas Safety Staff to identify corrective actions and reach a mutually
  acceptable resolution of the NOPV. If this effort is successful, the
  Gas Safety Staff and the operator will document the resolution of the
  NOPV with a consent agreement which will be subject to approval by the
  MPUC.

  If the operator and the Gas Safety Staff are ultimately unable to
  reach a mutually agreeable resolution of the NOPV, the Hearing
  Examiner must refer the NOPV to the MPUC for formal resolution.

  C. Formal MPUC Action

  1. When a Hearing Examiner refers a probable violation to the MPUC for
  formal resolution, the MPUC may take the following actions:

  a. Issue a cease and desist order pursuant to 35-A M.R.S. §§ 4515 or
  4704;

  b. Commence an investigation pursuant to 35-A M.R.S. §1303.

  2. Notwithstanding any other provision of this rule, the MPUC may at
  any time resolve an alleged violation by approving a consent agreement
  between the Gas Safety Staff and the operator. A consent agreement is
  effective only if approved by the MPUC through the issuance of an
  order.

  3. In any formal resolution proceeding before the MPUC, the Gas Safety
  Staff will serve as Prosecutorial Staff and the Hearing Examiner and
  any other MPUC staff assigned to the proceeding will serve as Advisory
  Staff.

  D. Hazardous Facility Orders

  1. In conjunction with, in addition to, or separate from the MPUC
  actions described in Section 8(C) above, if the MPUC finds a pipeline
  facility is hazardous to life or property, it may issue an order
  requiring the operator to take immediate corrective action, which may
  include:

  a. Suspended or restricted use of the facility;

  b. Physical inspection;

  c. Testing;

  d. Repair;

  e. Replacement; or

  f. Other action.

  2. The MPUC must give the operator written notice and an opportunity
  for a hearing before issuance of a hazardous facility order unless the
  MPUC determines there is a serious and imminent threat to life or
  property. If the MPUC issues the order without a prior hearing, the
  MPUC must give the operator written notice and an opportunity for a
  hearing as soon as possible after the order is issued. Any such
  hearing must be recorded and a member of the MPUC's legal staff that
  is not a member of the Gas Safety Staff will serve as Hearing
  Examiner.
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