{"operation":"document","citation":"DCA10FP004 docket item 36","title":"Appendix T: Texas 811 Operations and Quality Control of Customer Service Representatives","source_type":"incident","agency":"National Transportation Safety Board","status":"current","official":true,"published_on":null,"effective_on":null,"summary":"DCA10FP004; docket item 36; Adobe PDF file.","machine_formats":{"json":"https://regulus.evalyn.ai/document/ntsb-docket-item-40360278.json","markdown":"https://regulus.evalyn.ai/document/ntsb-docket-item-40360278.md"},"app_url":"https://regulus.evalyn.ai/document/ntsb-docket-item-40360278","source_url":"https://data.ntsb.gov/Docket/Document/docBLOB?ID=40360278&FileExtension=.PDF&FileName=Appendix%20T%3A%20Texas%20811%20Operations%20and%20Quality%20Control%20of%20Customer%20Service%20Representatives-Master.PDF","body":"Appendix T: Texas 811 Operations and Quality Control of Customer Service Representatives DCA10FP004 docket item 36. 16 pages. 0 photograph references. Published media type: Adobe PDF file. Metadata only; the linked docket file is not mirrored.","truncated":false,"body_characters":243}