# Appendix T: Texas 811 Operations and Quality Control of Customer Service Representatives

- **operation:** document
- **citation:** DCA10FP004 docket item 36
- **title:** Appendix T: Texas 811 Operations and Quality Control of Customer Service Representatives
- **source type:** incident
- **agency:** National Transportation Safety Board
- **status:** current
- **official:** true
- **published on:** Not available
- **effective on:** Not available
- **summary:** DCA10FP004; docket item 36; Adobe PDF file.
- **machine formats:** - **json:** https://regulus.evalyn.ai/document/ntsb-docket-item-40360278.json
- **markdown:** https://regulus.evalyn.ai/document/ntsb-docket-item-40360278.md
- **app url:** https://regulus.evalyn.ai/document/ntsb-docket-item-40360278
- **source url:** https://data.ntsb.gov/Docket/Document/docBLOB?ID=40360278&FileExtension=.PDF&FileName=Appendix%20T%3A%20Texas%20811%20Operations%20and%20Quality%20Control%20of%20Customer%20Service%20Representatives-Master.PDF
**body:**

Appendix T: Texas 811 Operations and Quality Control of Customer Service Representatives DCA10FP004 docket item 36. 16 pages. 0 photograph references. Published media type: Adobe PDF file. Metadata only; the linked docket file is not mirrored.
- **truncated:** false
- **body characters:** 243