# PORTLAND NATURAL GAS TRANSMISSION SYSTEM — Notice of Amendment

- **operation:** document
- **citation:** CPF 120171014M
- **title:** PORTLAND NATURAL GAS TRANSMISSION SYSTEM — Notice of Amendment
- **source type:** enforcement
- **agency:** Pipeline and Hazardous Materials Safety Administration
- **status:** historical
- **official:** true
- **published on:** 2017-06-06
- **effective on:** Not available
- **summary:** CLOSED notice of amendment citing 192.631(a)(1), 192.631(b)(4), 192.631(g)(2).
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- **source url:** https://primis.phmsa.dot.gov/enforcement-data/case/120171014M
**body:**

Notice of Amendment involving PORTLAND NATURAL GAS TRANSMISSION SYSTEM. PHMSA's enforcement data identifies the cited regulations as 192.631(a)(1),  192.631(b)(4),  192.631(g)(2). The case was opened on 2017-06-06 and is reported as closed as of 2018-01-02. Open the official case record for notices, responses, orders, and the latest status.

Official case documents:

120171014M_Closure Letter_01022018.pdf: https://primis.phmsa.dot.gov/enforcement-documents/120171014M/120171014M_Closure%20Letter_01022018.pdf

120171014M_Closure Letter_01022018_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/120171014M/120171014M_Closure%20Letter_01022018_text.pdf

120171014M_Notice of Amendment_06062017.pdf: https://primis.phmsa.dot.gov/enforcement-documents/120171014M/120171014M_Notice%20of%20Amendment_06062017.pdf

120171014M_Notice of Amendment_06062017_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/120171014M/120171014M_Notice%20of%20Amendment_06062017_text.pdf

120171014M_Notice of Amendment_06062017_text.pdf

NOTICE OF AMENDMENT
OVERNIGHT EXPRESS DELIVERY
June 6, 2017
Mr. Stanley Chapman III
President, US Gas Pipelines
TransCanada
700 Louisiana, Suite 700
Houston, TX 77002
CPF 1-2017-1014M
Dear Mr. Chapman:
From September 27 to September 29, 2016, a representative of the Pipeline and Hazardous
Materials Safety Administration (PHMSA) pursuant to Chapter 601 of 49 United States Code
inspected Portland Natural Gas Transmission System’s (Portland) Control Room Management
Procedures in Calgary, Alberta, Canada.
On the basis of the inspection, PHMSA has identified the apparent inadequacies found within
Portland’s plans or procedures, as described below:
1. §192.631 Control Room Management
(a) General
(1) This section applies to each operator of a pipeline facility with a controller working
in a control room who monitors and controls all or part of a pipeline facility through
a SCADA system. Each operator must have and follow written control room
management procedures that implement the requirements of this section, except that
for each control room where an operator's activities are limited to either or both of:
…
Portland’s Control Room Management Procedure, Gas Control Shift Change Procedure, Revision
5.0, dated 8/12/2016 (Procedure), is inadequate in that it does not require qualified controllers to
monitor the SCADA system in accordance with §192.631(b)(4).



CPF 1-2017-1014M
§192.631(b)(4) states:
“(b) Roles and responsibilities. Each operator must define the roles and responsibilities of a
controller during normal, abnormal, and emergency operating conditions. To provide for a
controller's prompt and appropriate response to operating conditions, an operator must
define each of the following:
…
(4) A method of recording controller shift-changes and any hand-over of responsibility
between controllers.”
During the inspection, the PHMSA inspector reviewed Portland’s Procedure for Gas Control Shift
Change. Section 5.0 Shift Change Procedure, Subsection Full Shift Change states in part “…
Under this condition, an unqualified Controller shall not assume operational responsibility unless
they are working under the guidance of a qualified Controller.”
Subsection Impromptu Shift Change, states in part “…An unqualified backup Controller shall
monitor the system but not invoke or modify controls without the consent of the on-duty
controller”.
Thus, the Portland procedures allow an unqualified controller to monitor, but not operate, a console
if the console is unmanned. Since monitoring the SCADA system is a component of the controller's
responsibility, it may not be performed by a non-qualified controller unless s/he is under the
guidance of a qualified controller.
2. §192.631 Control Room Management
(a) General
(1) This section applies to each operator of a pipeline facility with a controller working
in a control room who monitors and controls all or part of a pipeline facility through
a SCADA system. Each operator must have and follow written control room
management procedures that implement the requirements of this section, except that
for each control room where an operator's activities are limited to either or both of:
…
Portland’s Control Room Management Procedures are inadequate in that they fail to provide
guidance for incorporating lessons learned from the operator’s experience, other than reportable
accidents/incidents, into the training program, in accordance with 192.631(g)(2).
§192.631(g)(2) states:
“(g) Operating experience. Each operator must assure that lessons learned from its operating
experience are incorporated, as appropriate, into its control room management procedures
by performing each of the following:
(2) Include lessons learned from the operator's experience in the training program required
by this section.”
During the inspection, the PHMSA inspector reviewed the following documents identified by
120171014M_Notice of Amendment_06062017_text Page 2 of 4



CPF 1-2017-1014M
Portland as pertinent to the requirements of §192.631(g)(2):
1. 2. 3. Gas Control Emergency Preparedness Plan, Revision 11, dated 7/18/2016, Table Step 4.2;
Gas Control Process Manual, Revision 19, dated 7/14/2016, Sec. 8; and
O&M Manual for Sec. 192.631, Revision 12, dated 12/15/2015, Item 15
The O&M Manual for 192.631 Item 15 states:
“For any Incident as defined in O&M Procedure 191.05 a review is performed in accordance with
O&M Procedures 192.615 or 192.617 to determine if control room actions contributed to the event.
a. If it is determined that control room actions contributed to the event, steps are taken to correct
deficiencies related to the controller’s actions in Control Room Management Procedures.
b. Lessons learned from an incident review are incorporated into the Control Room training
program.”
None of these procedures include provisions to incorporate lessons learned into the control room
training program from operator experience other than reportable incidents/accidents. Other
relevant experiences where lessons learned could be drawn from and implemented into the training
program include events such as:
Non-Reportable Events including small leaks
Any Other source of Operator experience.
1. 2. Audit Findings
3. Near Miss Events
4. Response to this Notice
This Notice is provided pursuant to 49 U.S.C. § 60108(a) and 49 C.F.R. § 190.206. Enclosed as
part of this Notice is a document entitled Response Options for Pipeline Operators in Compliance
Proceedings. Please refer to this document and note the response options. Be advised that all
material you submit in response to this enforcement action is subject to being made publicly
available. If you believe that any portion of your responsive material qualifies for confidential
treatment under 5 U.S.C. 552(b), along with the complete original document you must provide a
second copy of the document with the portions you believe qualify for confidential treatment
redacted and an explanation of why you believe the redacted information qualifies for confidential
treatment under 5 U.S.C. 552(b).
Following the receipt of this Notice, you have 30 days to submit written comments, revised
procedures, or a request for a hearing under §190.211. If you do not respond within 30 days of
receipt of this Notice, this constitutes a waiver of your right to contest the allegations in this Notice
and authorizes the Associate Administrator for Pipeline Safety to find facts as alleged in this Notice
without further notice to you and to issue an Order Directing Amendment. If your plans or
procedures are found inadequate as alleged in this Notice, you may be ordered to amend your plans
or procedures to correct the inadequacies (49 C.F.R. § 190.206). If you are not contesting this
Notice, we propose that you submit your amended procedures to my office within 60 days of
receipt of this Notice. This period may be extended by written request for good cause. Once the
inadequacies identified herein have been addressed in your amended procedures, this enforcement
action will be closed.
120171014M_Notice of Amendment_06062017_text Page 3 of 4



CPF 1-2017-1014M
It is requested (not mandated) that Portland maintain documentation of the safety improvement
costs associated with fulfilling this Notice of Amendment (preparation/revision of plans,
procedures) and submit the total to Robert Burrough, Acting Director, PHMSA Eastern Region,
820 Bear Tavern Road, Suite 103, West Trenton, NJ 08628. Please refer to CPF 1- 2017-1014M
on each document you submit, and whenever possible provide a signed PDF copy in electronic
format. Smaller files may be emailed to robert.burrough@dot.gov. Larger files should be sent on
a CD accompanied by the original paper copy to the Eastern Region Office.
Sincerely,
Robert Burrough
Acting Director, Eastern Region
Pipeline and Hazardous Materials Safety Administration
Enclosure: Response Options for Pipeline Operators in Compliance Proceedings
120171014M_Notice of Amendment_06062017_text Page 4 of 4

120171014M_Closure Letter_01022018_text.pdf

OVERNIGHT EXPRESS DELIVERY
January 2, 2018
Mr. Stanley Chapman III
President, US Gas Pipelines
TransCanada
700 Louisiana, Suite 700
Houston, TX 77002
CPF 1-2017-1014M
Dear Mr. Chapman:
From September 27 to September 29, 2016; a representative from the Pipeline and Hazardous
Materials Safety Administration (PHMSA), pursuant to chapter 601 of 49 United States Code,
conducted an on-site pipeline safety inspection of Portland Natural Gas Transmission System’s
Control Room Management Procedures in Calgary, Alberta, Canada. As a result of the inspection,
TransCanada was issued a Notice of Amendment on June 6, 2017; which proposed amendment of
your procedures.
TransCanada submitted its amended procedures on December 21, 2017. My staff reviewed the
amended procedures, and it appears that the inadequacies outlined in this Notice of Amendment
have been corrected.
This letter is to inform you no further action is necessary and this case is now closed. Thank you
for your cooperation.
Sincerely,
Robert Burrough
Director, Eastern Region
Pipeline and Hazardous Materials Safety Administration
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