# RICHMOND, CITY OF — Warning Letter

- **operation:** document
- **citation:** CPF 120190011W
- **title:** RICHMOND, CITY OF — Warning Letter
- **source type:** enforcement
- **agency:** Pipeline and Hazardous Materials Safety Administration
- **status:** historical
- **official:** true
- **published on:** 2019-08-12
- **effective on:** Not available
- **summary:** CLOSED warning letter citing 192.605(a), 192.616(i).
- **machine formats:** - **json:** https://regulus.evalyn.ai/document/phmsa-enforcement-120190011w.json
- **markdown:** https://regulus.evalyn.ai/document/phmsa-enforcement-120190011w.md
- **app url:** https://regulus.evalyn.ai/document/phmsa-enforcement-120190011w
- **source url:** https://primis.phmsa.dot.gov/enforcement-data/case/120190011W
**body:**

Warning Letter involving RICHMOND, CITY OF. PHMSA's enforcement data identifies the cited regulations as 192.605(a),  192.616(i). The case was opened on 2019-08-12 and is reported as closed as of 2019-08-12. Open the official case record for notices, responses, orders, and the latest status.

Official case documents:

120190011W_Warning Letter_08122019.pdf: https://primis.phmsa.dot.gov/enforcement-documents/120190011W/120190011W_Warning%20Letter_08122019.pdf

120190011W_Warning Letter_08122019_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/120190011W/120190011W_Warning%20Letter_08122019_text.pdf

120190011W_Warning Letter_08122019_text.pdf

WARNING LETTER
OVERNIGHT EXPRESS DELIVERY
August 12, 2019
Mr. Calvin Farr
Director, Department of Public Utilities
City of Richmond
730 East Broad Street
Richmond, VA 23219
CPF 1-2019-0011W
Dear Mr. Farr:
On January 28 through January 30, 2019, an inspector from the Virginia State Corporation
Commission, Division of Pipeline Safety (VA SCC), acting as Agent for the Pipeline and
Hazardous Materials Safety Administration (PHMSA), pursuant to Chapter 601 of 49 United
States Code (U.S.C.), inspected the City of Richmond’s (City) records and procedures.
As a result of the inspection, it is alleged that you have committed probable violations of the
Pipeline Safety Regulations, Title 49, Code of Federal Regulations (CFR). The item(s) inspected
and the probable violation(s) are:
1. §192.605 Procedural manual for operations, maintenance, and emergencies.
(a) General. Each operator shall prepare and follow for each pipeline, a manual
of written procedures for conducting operations and maintenance activities and
for emergency response.
The City failed to follow for each pipeline, a manual of written procedures for conducting
operations and maintenance activities and for emergency response. Specifically, the City failed



CPF 1-2019-0011W
to follow its Natural Gas Procedure Manual – Control Room Management, dated 01/6/15 (CRM
Procedure), by not retraining four existing controllers once every 3 years.
CRM Procedure Section IV (B)(2)(c) stated in part: “Retraining existing Natural Gas Controllers
and their Supervisor(s) shall be conducted once every 3 years.”
During the inspection, the VA SCC inspector reviewed the “Control Room Management Procedure
Review” (CRM Record) where the City documents the training completed by natural gas
controllers. The CRM Record indicated the training date for four controllers in September 2014
with the next re-training date of January 2019. During the inspection, the City acknowledged
missing the refresher training records from calendar year 2017.
Therefore, the City failed to follow written procedures, by not retaining four existing controllers
once every 3 years.
2. § 192.616 Public Awareness
(i) The operator’s program documentation and evaluation results must be
available for periodic review by appropriate regulatory agencies.
The City failed to have program documentation and evaluation results available for periodic review
by appropriate regulatory agencies. Specifically, the City failed to have documentation
demonstrating that a significant number and concentration of non-English speaking population
does not currently exist within its operating area.
During the inspection, VA SCC inspector reviewed the City’s Public Awareness Plan: Gas
Distribution Procedure, dated 11/27/17 (PAP Procedure) and requested relevant records related to
the non-English speaking population. The PAP Procedure stated, “The Public Awareness Program
will be conducted in English and in other languages commonly understood by a significant number
of and concentration of the non-English speaking population in our service area. Although a
significant number and concentration of non-English speaking population does not currently exist,
the Buried Fuel Line Notification is provided in Spanish and responsibility for monitoring of the
population has been assigned.”
The City did not have documentation or records demonstrating that a significant number and
concentration of non-English speaking population does not currently exist, within its operating
area as noted in PAP Procedure.
Therefore, the City failed to have public awareness program documentation and evaluation results
available for periodic review by appropriate regulatory agencies.
120190011W_Warning Letter_08122019_text Page 2 of 3



CPF 1-2019-0011W
Under 49 U.S.C. § 60122 and 49 CFR § 190.223, you are subject to a civil penalty not to exceed
$213,268 per violation per day the violation persists, up to a maximum of $2,132,679 for a related
series of violations. For violation occurring on or after November 2, 2015 and before November
27, 2018, the maximum penalty may not exceed $209,002 per violation per day, with a maximum
penalty not to exceed $2,090,022. For violations occurring prior to November 2, 2015, the
maximum penalty may not exceed $200,000 per violation per day, with a maximum penalty not to
exceed $2,000,000 for a related series of violations. We have reviewed the circumstances and
supporting documents involved in this case, and have decided not to conduct additional
enforcement action or penalty assessment proceedings at this time. We advise you to correct the
item(s) identified in this letter. Failure to do so will result in the City of Richmond being subject
to additional enforcement action.
Be advised that all material you submit in response to this enforcement action is subject to being
made publicly available. If you believe that any portion of your responsive material qualifies for
confidential treatment under 5 U.S.C. 552(b), along with the complete original document you must
provide a second copy of the document with the portions you believe qualify for confidential
treatment redacted and an explanation of why you believe the redacted information qualifies for
confidential treatment under 5 U.S.C. 552(b).
No reply to this letter is required. If you choose to reply, please submit all correspondence in this
matter to Robert Burrough, Director, PHMSA Eastern Region, 840 Bear Tavern Road, Suite 300,
West Trenton, NJ 08628. Please refer to CPF 1-2019-0011W on each document you submit, and
whenever possible provide a signed PDF copy in electronic format. Smaller files may be emailed
to robert.burrough@dot.gov. Larger files should be sent on USB flash drive accompanied by the
original paper copy to the Eastern Region Office.
Sincerely,
Robert Burrough
Director, Eastern Region
Pipeline and Hazardous Materials Safety Administration
120190011W_Warning Letter_08122019_text Page 3 of 3
- **truncated:** false
- **body characters:** 6617
