# EASTERN GAS TRANSMISSION AND STORAGE, INC. — Notice of Amendment

- **operation:** document
- **citation:** CPF 120201021M
- **title:** EASTERN GAS TRANSMISSION AND STORAGE, INC. — Notice of Amendment
- **source type:** enforcement
- **agency:** Pipeline and Hazardous Materials Safety Administration
- **status:** historical
- **official:** true
- **published on:** 2020-05-28
- **effective on:** Not available
- **summary:** CLOSED notice of amendment citing 192.631(a)(1).
- **machine formats:** - **json:** https://regulus.evalyn.ai/document/phmsa-enforcement-120201021m.json
- **markdown:** https://regulus.evalyn.ai/document/phmsa-enforcement-120201021m.md
- **app url:** https://regulus.evalyn.ai/document/phmsa-enforcement-120201021m
- **source url:** https://primis.phmsa.dot.gov/enforcement-data/case/120201021M
**body:**

Notice of Amendment involving EASTERN GAS TRANSMISSION AND STORAGE, INC.. PHMSA's enforcement data identifies the cited regulation as 192.631(a)(1). The case was opened on 2020-05-28 and is reported as closed as of 2020-07-23. Open the official case record for notices, responses, orders, and the latest status.

Official case documents:

120201021M_Closure Letter_07232020.pdf: https://primis.phmsa.dot.gov/enforcement-documents/120201021M/120201021M_Closure%20Letter_07232020.pdf

120201021M_Closure Letter_07232020_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/120201021M/120201021M_Closure%20Letter_07232020_text.pdf

120201021M_Notice of Amendment_05282020.pdf: https://primis.phmsa.dot.gov/enforcement-documents/120201021M/120201021M_Notice%20of%20Amendment_05282020.pdf

120201021M_Notice of Amendment_05282020_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/120201021M/120201021M_Notice%20of%20Amendment_05282020_text.pdf

120201021M_Operator Response to Notice_06252020.pdf: https://primis.phmsa.dot.gov/enforcement-documents/120201021M/120201021M_Operator%20Response%20to%20Notice_06252020.pdf

120201021M_Notice of Amendment_05282020_text.pdf

NOTICE OF AMENDMENT
OVERNIGHT EXPRESS DELIVERY
May 28, 2020
Thomas F. Farrell, II
Chairman, President and Chief Executive Officer
Dominion Energy
1 James Ctr.
Richmond, VA 23219
CPF 1-2020-1021M
Dear Mr. Farrell:
From January 17, 2018 to June 18, 2018, a representative of the Pipeline and Hazardous Materials
Safety Administration (PHMSA) pursuant to Chapter 601 of 49 United States Code (U.S.C.)
inspected records and procedures of Dominion Energy Transmission, Inc. (Dominion) at its main
office in Bridgeport, West Virginia.
On the basis of the inspection, PHMSA has identified the apparent inadequacies found within
Dominion’s plans or procedures, as described below:
1. § 192.631 Control room management.
(a) General. (1) This section applies to each operator of a pipeline
facility with a controller working in a control room who monitors and
controls all or part of a pipeline facility through a SCADA system. Each
operator must have and follow written control room management
procedures that implement the requirements of this section, except that
for each control room where an operator's activities are limited to
either or both of:
Dominion’s written control room management procedures were inadequate because they failed to
include a detailed process to implement the requirements of § 192.631(b)1. Specifically,
Dominion’s Control Room Management Plan, Revision 4, 1/23/2018 (CRM Plan) failed to define
the roles and responsibilities of a controller during normal, abnormal, and emergency operating
conditions.
1 § 192.631(b) Roles and responsibilities. Each operator must define the roles and responsibilities of a controller
during normal, abnormal, and emergency operating conditions. To provide for a controller’s prompt and appropriate
response to operating conditions, and operator must define each of the following:



CPF 1-2020-1021M
Dominion’s CRM Plan had several references to “supervisor” but did not define the roles and
responsibilities of a supervisor. Moreover, Dominion’s CRM Plan did not outline the difference
between a shift-supervisor and a supervisor’s roles and responsibilities in Section 4.2 Defined
Roles and Responsibilities.
Therefore, Dominion’s CRM Plan was inadequate because they did not define the roles and
responsibilities of a controller in accordance with § 192.631(b).
2. § 192.631 Control room management.
(a) General. (1) This section applies to each operator of a pipeline
facility with a controller working in a control room who monitors and
controls all or part of a pipeline facility through a SCADA system. Each
operator must have and follow written control room management
procedures that implement the requirements of this section, except that
for each control room where an operator's activities are limited to
either or both of:
Dominion’s written control room management procedures were inadequate because they failed to
include details to implement the requirements of § 192.631(b)(4)2. Specifically, Dominion’s
Control Room Management Plan, Revision 4, 1/23/2018 (CRM Plan) did not have a detailed
method of recording controller shift-changes and any hand-over of responsibility between
controllers regarding controller absences from consoles.
Dominion CRM Plan, Subsection 4.3 Method of Recording Controller Shift-Changes and Any
Hand-Over of Responsibility between Controllers 192.631(b)(4) 192.631(c)(5) stated in part:
“A Shift Change Sheet must be completed at the beginning of every shift and if a
controller is away from the controlling console for more than a significant amount
of time.”
However, Dominion’s CRM Plan did not define “significant amount of time”. Thus, it is unclear
how long a controller could be absent from the console and still maintain adequate coverage.
Therefore, Dominion’s CRM Plan was inadequate because they did not include a detailed method
of recording controller shift-changes and any hand-over responsibilities between controllers in
accordance with § 192.631(b)(4).
2 § 192.631(b) Roles and responsibilities. Each operator must define the roles and responsibilities of a controller
during normal, abnormal, and emergency operating conditions. To provide for a controller’s prompt and appropriate
response to operating conditions, and operator must define each of the following:
§ 192.631(b)(4) A method of recording controller shift-changes and any hand-over of responsibilities between
controllers; and
120201021M_Notice of Amendment_05282020_text Page 2 of 4



CPF 1-2020-1021M
3. § 192.631 Control room management.
(a) General. (1) This section applies to each operator of a pipeline
facility with a controller working in a control room who monitors and
controls all or part of a pipeline facility through a SCADA system. Each
operator must have and follow written control room management
procedures that implement the requirements of this section, except that
for each control room where an operator's activities are limited to
either or both of:
Dominion’s written control room management procedures were inadequate because they failed to
have written control room management procedures that implemented the requirements of §
192.631(d)3. Specifically, Dominion’s Control Room Management Plan, Revision 4, 1/23/2018
(CRM Plan) did not include procedures for implementing the methods to reduce the risk associated
with controller fatigue that could inhibit a controller's ability to carry out the roles and
responsibilities the operator has defined.
Dominion’s CRM Plan, Subsection 6.3 Fatigue Mitigation 192.631(d)(2) 192.631(d)(3) stated in
part: “A fatigued controller should call the Gas Control Manager, Director or Coordinator to find
a replacement controller. (Controller Fatigue Replacement Procedure).” However, Dominion’s
CRM Plan did not describe or reference a process for when someone such as a supervisor identifies
that a controller is fatigued and must find a replacement.
Therefore, Dominion’s CRM Plan was inadequate because they did not implement the methods to
reduce the risk associated with controller fatigue that could inhibit a controller’s ability to carry
out the roles and responsibilities the operator has defined in accordance with § 192.631(d).
Response to this Notice
This Notice is provided pursuant to 49 U.S.C. § 60108(a) and 49 C.F.R. § 190.206. Enclosed as
part of this Notice is a document entitled Response Options for Pipeline Operators in Enforcement
Proceedings. Please refer to this document and note the response options. Be advised that all
material you submit in response to this enforcement action is subject to being made publicly
available. If you believe that any portion of your responsive material qualifies for confidential
treatment under 5 U.S.C. 552(b), along with the complete original document you must provide a
second copy of the document with the portions you believe qualify for confidential treatment
redacted and an explanation of why you believe the redacted information qualifies for confidential
treatment under 5 U.S.C. 552(b).
Following the receipt of this Notice, you have 30 days to submit written comments, revised
procedures, or a request for a hearing under §190.211. If you do not respond within 30 days of
receipt of this Notice, this constitutes a waiver of your right to contest the allegations in this Notice
and authorizes the Associate Administrator for Pipeline Safety to find facts as alleged in this Notice
without further notice to you and to issue an Order Directing Amendment. If your plans or
3 § 192.631(d) Fatigue mitigation. Each operator must implement the following methods to reduce the risk
associated with controller fatigue that could inhibit a controller’s ability to carry out the roles and responsibilities the
operator has defined:
120201021M_Notice of Amendment_05282020_text Page 3 of 4



CPF 1-2020-1021M
procedures are found inadequate as alleged in this Notice, you may be ordered to amend your plans
or procedures to correct the inadequacies (49 C.F.R. § 190.206). If you are not contesting this
Notice, we propose that you submit your amended procedures to my office within 30 days of
receipt of this Notice. This period may be extended by written request for good cause. Once the
inadequacies identified herein have been addressed in your amended procedures, this enforcement
action will be closed.
It is requested (not mandated) that Dominion Energy Transmission, Inc. maintain documentation
of the safety improvement costs associated with fulfilling this Notice of Amendment
(preparation/revision of plans, procedures) and submit the total to Robert Burrough, Director,
PHMSA Eastern Region, 840 Bear Tavern Road, Suite 300, West Trenton, NJ 08628. Please refer
to CPF 1-2020-1021M on each document you submit, and whenever possible provide a signed
PDF copy in electronic format. Smaller files may be emailed to robert.burrough@dot.gov. Larger
files should be sent on USB flash drive accompanied by the original paper copy to the Eastern
Region Office.
Additionally, if you choose to respond to this (or any other case), please ensure that any response
letter pertains solely to one CPF case number.
Sincerely,
Robert Burrough
Director, Eastern Region
Pipeline and Hazardous Materials Safety Administration
Enclosure: Response Options for Pipeline Operators in Enforcement Proceedings
CC: Brian Sheppard, Vice President, Eastern Pipeline Operations, Dominion Energy
Transmission, Inc. (via email)
120201021M_Notice of Amendment_05282020_text Page 4 of 4

120201021M_Closure Letter_07232020_text.pdf

OVERNIGHT EXPRESS DELIVERY
July 23, 2020
Mr. Thomas F. Farrell, II
Chairman, President and Chief Executive Officer
Dominion Energy
1 James Ctr.
Richmond, VA 23219
CPF 1-2020-1021M
Dear Mr. Farrell:
From January 17, 2018 to June 18, 2018, a representative from the Pipeline and Hazardous
Materials Safety Administration (PHMSA), pursuant to Chapter 601 of 49 United States Code,
conducted an on-site pipeline safety inspection of procedures of Dominion Energy Transmission,
Inc. (Dominion) at its main office in Bridgeport, West Virginia. As a result of the inspection,
Dominion was issued a Notice of Amendment on May 28, 2020, which proposed amendment of
its procedures.
Dominion submitted its amended procedures on July 10, 2020. My staff reviewed the amended
procedures, and it appears that the inadequacies outlined in this Notice of Amendment have been
corrected.
This letter is to inform you no further action is necessary and this case is now closed. Thank you
for your cooperation.
Sincerely,
Robert Burrough
Director, Eastern Region
Pipeline and Hazardous Materials Safety Administration
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