# RICHMOND, CITY OF — Warning Letter

- **operation:** document
- **citation:** CPF 12022035WL
- **title:** RICHMOND, CITY OF — Warning Letter
- **source type:** enforcement
- **agency:** Pipeline and Hazardous Materials Safety Administration
- **status:** historical
- **official:** true
- **published on:** 2022-03-25
- **effective on:** Not available
- **summary:** CLOSED warning letter citing 192.605(a).
- **machine formats:** - **json:** https://regulus.evalyn.ai/document/phmsa-enforcement-12022035wl.json
- **markdown:** https://regulus.evalyn.ai/document/phmsa-enforcement-12022035wl.md
- **app url:** https://regulus.evalyn.ai/document/phmsa-enforcement-12022035wl
- **source url:** https://primis.phmsa.dot.gov/enforcement-data/case/12022035WL
**body:**

Warning Letter involving RICHMOND, CITY OF. PHMSA's enforcement data identifies the cited regulation as 192.605(a). The case was opened on 2022-03-25 and is reported as closed as of 2022-03-25. Open the official case record for notices, responses, orders, and the latest status.

Official case documents:

12022035WL_Warning Letter_03252022_(21-224686).pdf: https://primis.phmsa.dot.gov/enforcement-documents/12022035WL/12022035WL_Warning%20Letter_03252022_(21-224686).pdf

12022035WL_Warning Letter_03252022_(21-224686)_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/12022035WL/12022035WL_Warning%20Letter_03252022_(21-224686)_text.pdf

12022035WL_Warning Letter_03252022_(21-224686)_text.pdf

WARNING LETTER
VIA ELECTRONIC MAIL TO: Calvin.Farr@richmondgov.com
March 25, 2022
Calvin Farr Jr.
Director - City of Richmond DPU
City of Richmond
730 East Broad Street
Richmond, VA 23219
CPF 1-2022-035-WL
Dear. Mr. Farr Jr.:
From March 5, 2021 to June 23, 2021, an inspector from the Virginia State Corporation
Commission, Division of Pipeline Safety (VA SCC), acting as Agent for the Pipeline and
Hazardous Materials Safety Administration (PHMSA), pursuant to Chapter 601 of 49 United
States Code (U.S.C.) inspected City of Richmond’s (City) procedures and records.
As a result of the inspection, it is alleged that you have committed probable violations of the
Pipeline Safety Regulations, Title 49, Code of Federal Regulations (CFR). The items inspected
and the probable violations are:
1. § 192.605 Procedural manual for operations, maintenance, and emergencies.
(a) General. Each operator shall prepare and follow for each
pipeline, a manual of written procedures for conducting operations and
maintenance activities and for emergency response. For transmission
lines, the manual must also include procedures for handling abnormal
operations. This manual must be reviewed and updated by the operator
at intervals not exceeding 15 months, but at least once each calendar
year. This manual must be prepared before operations of a pipeline
system commence. Appropriate parts of the manual must be kept at
locations where operations and maintenance activities are conducted.



CPF 1-2022-035-WL
The City failed to follow for each pipeline, a manual of written procedures for conducting
operations and maintenance activities and for emergency response. Specifically, the City failed to
follow its Natural Gas Procedures Manual (Procedure), by not conducting annual emergency plan
review in 2020.
Procedure Volume I, Chapter 6, Section I, Paragraph IV.B stated in part that the City will conduct
an emergency plan review with appropriate operating personnel annually.
During the inspection, the VA SCC inspector was told by the City that annual emergency plan
reviews were not conducted in 2020 due to COVID-19 restrictions on in-person gatherings. The
VA SCC inspector was also told that no alternative training was conducted in response to the
COVID-19 pandemic, such as virtual training, email briefings, refreshers, nor operational notices.
Therefore, the City failed to follow written procedures, by not conducting annual emergency plan
review in 2020.
2. § 192.605 Procedural manual for operations, maintenance, and emergencies.
(a) General. Each operator shall prepare and follow for each
pipeline, a manual of written procedures for conducting operations and
maintenance activities and for emergency response. For transmission
lines, the manual must also include procedures for handling abnormal
operations. This manual must be reviewed and updated by the operator
at intervals not exceeding 15 months, but at least once each calendar
year. This manual must be prepared before operations of a pipeline
system commence. Appropriate parts of the manual must be kept at
locations where operations and maintenance activities are conducted.
The City failed to follow for each pipeline, a manual of written procedures for conducting
operations and maintenance activities and for emergency response. Specifically, the City failed to
follow its Natural Gas Procedures Manual, Volume II, Chapter 7, Section V, Paragraph IV.D,
effective date November 27, 2013 (Abandoning Procedure), by not abandoning a service line once
a meter had been inactive for at least 24 months.
Abandoning Procedure stated in part:
“D. Inactive Meters
1. Inactive Meters are meters for which there is no responsible customer.
2. The Operations Managers – Field Operations (or designee) reviews reports of inactive
meters at least quarterly.
3. Once a meter has been in inactive status for at least 24 months:
a. The inactive meter shall be removed;
b. The meter valve shall be shut off and locked.
c. The inlet and outlet swivels on the meter bar shall be plugged.
d. Gas Maintenance shall be notified to abandon the service.
(1) Field Operations removes the regulator and meter bar (if not already
removed).
12022035WL_Warning Letter_03252022_(21-224686)_text Page 2 of 4



CPF 1-2022-035-WL
(2) Gas Maintenance arranges for the service to be abandoned according
to section D below.”
During the inspection, the VA SCC inspector reviewed leak records:
A. 3123 2nd Avenue, June 30, 2020, meter was abandoned during a leak verification and
put on the inactive list. However, gas service has not been active at the address since
2011.
B. 3919 Alma Avenue, October 14, 2020 meter was abandoned during a leak
verification and put on the inactive list. However, gas service has not been active at
the address since August 2011.
C. 6838 Atmore Drive, February 8, 2020, service line was abandoned during a leak
verification. However, no consumption history for gas usage was found in the City’s
records.
Although the meters were abandoned during leak verification, the meters were inactive for at least
nine years. Had meters been marked inactive and reviewed quarterly, the services would have
been abandoned and the three leaks would not have occurred.
Therefore, the City failed to follow written procedures at three instances, by not abandoning a
service line once a meter had been inactive for at least 24 months.
Under 49 U.S.C. § 60122 and 49 CFR § 190.223, you are subject to a civil penalty not to exceed
$225,134 per violation per day the violation persists, up to a maximum of $2,251,334 for a related
series of violations. For violation occurring on or after January 11, 2021 and before May 3, 2021,
the maximum penalty may not exceed $222,504 per violation per day the violation persists, up to
a maximum of $2,225,034 for a related series of violations. For violation occurring on or after
July 31, 2019 and before January 11, 2021, the maximum penalty may not exceed $218,647 per
violation per day the violation persists, up to a maximum of $2,186,465 for a related series of
violations. For violation occurring on or after November 27, 2018 and before July 31, 2019, the
maximum penalty may not exceed $213,268 per violation per day, with a maximum penalty not to
exceed $2,132,679. For violation occurring on or after November 2, 2015 and before November
27, 2018, the maximum penalty may not exceed $209,002 per violation per day, with a maximum
penalty not to exceed $2,090,022.
We have reviewed the circumstances and supporting documents involved in this case and have
decided not to conduct additional enforcement action or penalty assessment proceedings at this
time. We advise you to correct the items identified in this letter. Failure to do so will result in
City of Richmond being subject to additional enforcement action.
No reply to this letter is required. If you choose to reply, in your correspondence please refer to
CPF 1-2022-035-WL. Be advised that all material you submit in response to this enforcement
action is subject to being made publicly available. If you believe that any portion of your
responsive material qualifies for confidential treatment under 5 U.S.C. 552(b), along with the
complete original document you must provide a second copy of the document with the portions
you believe qualify for confidential treatment redacted and an explanation of why you believe the
redacted information qualifies for confidential treatment under 5 U.S.C. 552(b).
12022035WL_Warning Letter_03252022_(21-224686)_text Page 3 of 4



CPF 1-2022-035-WL
Sincerely,
Robert Burrough
Director, Eastern Region, Office of Pipeline Safety
Pipeline and Hazardous Materials Safety Administration
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