# PORTLAND PIPE LINE CORPORATION — Notice of Amendment

- **operation:** document
- **citation:** CPF 12022072NOA
- **title:** PORTLAND PIPE LINE CORPORATION — Notice of Amendment
- **source type:** enforcement
- **agency:** Pipeline and Hazardous Materials Safety Administration
- **status:** historical
- **official:** true
- **published on:** 2022-11-17
- **effective on:** Not available
- **summary:** CLOSED notice of amendment citing 195.446(e)(1), 195.446(e)(2).
- **machine formats:** - **json:** https://regulus.evalyn.ai/document/phmsa-enforcement-12022072noa.json
- **markdown:** https://regulus.evalyn.ai/document/phmsa-enforcement-12022072noa.md
- **app url:** https://regulus.evalyn.ai/document/phmsa-enforcement-12022072noa
- **source url:** https://primis.phmsa.dot.gov/enforcement-data/case/12022072NOA
**body:**

Notice of Amendment involving PORTLAND PIPE LINE CORPORATION. PHMSA's enforcement data identifies the cited regulations as 195.446(e)(1),  195.446(e)(2). The case was opened on 2022-11-17 and is reported as closed as of 2023-02-16. Open the official case record for notices, responses, orders, and the latest status.

Official case documents:

12022072NOA_Closure Letter_02162023_(21-199431).pdf: https://primis.phmsa.dot.gov/enforcement-documents/12022072NOA/12022072NOA_Closure%20Letter_02162023_(21-199431).pdf

12022072NOA_Closure Letter_02162023_(21-199431)_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/12022072NOA/12022072NOA_Closure%20Letter_02162023_(21-199431)_text.pdf

12022072NOA_Notice of Amendment_11172022_(21-199431).pdf: https://primis.phmsa.dot.gov/enforcement-documents/12022072NOA/12022072NOA_Notice%20of%20Amendment_11172022_(21-199431).pdf

12022072NOA_Notice of Amendment_11172022_(21-199431)_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/12022072NOA/12022072NOA_Notice%20of%20Amendment_11172022_(21-199431)_text.pdf

12022072NOA_Operator RtN and Request for Hearing_12152022_(21-199431).pdf: https://primis.phmsa.dot.gov/enforcement-documents/12022072NOA/12022072NOA_Operator%20RtN%20and%20Request%20for%20Hearing_12152022_(21-199431).pdf

12022072NOA_Operator Withdrawal of Request for Hearing_01182023_(21-199431).pdf: https://primis.phmsa.dot.gov/enforcement-documents/12022072NOA/12022072NOA_Operator%20Withdrawal%20of%20Request%20for%20Hearing_01182023_(21-199431).pdf

12022072NOA_Closure Letter_02162023_(21-199431)_text.pdf

OVERNIGHT EXPRESS DELIVERY
February 16, 2023
Mr. John Gillies
President
Portland Pipe Line Corporation
30 Hill Street
South Portland, Maine 04106
CPF 1-2022-072-NOA
Dear Mr. Gillies:
From July 6, 2021 through July 30, 2021, representatives from the Pipeline and Hazardous
Materials Safety Administration (PHMSA), pursuant to Chapter 601 of 49 United States Code,
conducted a pipeline safety inspection of Portland Pipe Line Corporation’s (Portland) procedures
for control room management of its South Portland, Maine control room. As a result of the
inspection, Portland was issued a Notice of Amendment on November 17, 2022, which proposed
amendment of your procedures.
Portland submitted its amended procedures on December 15, 2022. My staff reviewed the amended
procedures, and it appears that the inadequacies outlined in this Notice of Amendment have been
corrected.
This letter is to inform you no further action is necessary and this case is now closed. Thank you
for your cooperation.
Sincerely,
Robert Burrough
Director, Eastern Region
Pipeline and Hazardous Materials Safety Administration

12022072NOA_Notice of Amendment_11172022_(21-199431)_text.pdf

NOTICE OF AMENDMENT
OVERNIGHT EXPRESS DELIVERY
November 17, 2022
Mr. John Gillies
President
Portland Pipe Line Corporation
30 Hill Street
South Portland, Maine 04106
CPF 1-2022-072-NOA
Dear Mr. Gillies:
From July 6, 2021, through July 30, 2021, representatives of the Pipeline and Hazardous Materials
Safety Administration (PHMSA) pursuant to Chapter 601 of 49 United States Code inspected
Portland Pipe Line Corporation’s (Portland) procedures for control room management of its South
Portland, Maine control room.
On the basis of the inspection, PHMSA has identified the apparent inadequacies found within
Portland’s plans or procedures, as described below:
1. § 195.446 Control Room Management
(a) …
(e) Alarm Management. Each operator using a SCADA system must
have a written alarm management plan to provide for effective
controller response to alarms. An operator's plan must include
provisions to:
(1) Review SCADA safety-related alarm operations using a process
that ensures alarms are accurate and support safe pipeline operations.
Portland’s control room management program procedures were inadequate to ensure safe
operation of a pipeline facility. Specifically, Portland’s written control room management
program procedures for reviewing SCADA safety-related alarm operations failed to include a
process that ensures alarms are accurate and support safe pipeline operations as required by
§ 195.446(e)(1).



During the inspection, PHMSA asked Portland Pipeline to produce procedures that demonstrate
how Portland ensures that alarms are accurate and support safe pipeline operations. Portland
initially referred to its Portland Montreal Pipe Line Control Room Management Procedures
(CRM) (CRM Procedures), Section 5.1, Review SCADA Safety Related Alarm Operations. This
section stated that the Operations Manager will take steps necessary to review SCADA safety
alarm operations to ensure alarms received and displayed to the Controller are accurate and support
safe pipeline operations. The section did not describe a process for achieving this objective. The
procedures failed to include details such as a process for identifying, tracking and correcting
inaccurate or malfunctioning alarms, process considerations for safety related alarms to account
for different alarm designs or alarm types, and/or specific procedures for managing stale or
unreliable data.
Portland later referred to Section 6 Alarm Handling Methods of its PMPL Alarm Management
Program, SCADA Alarm Management, Rev 1, May 2012 (PMPL Alarm Plan). However, this
section lacked sufficient details to adequately address how Portland ensures that alarms are
accurate and support safe pipeline operations.
Therefore, Portland’s written control room management program procedures and alarm
management procedures were inadequate as they lacked sufficient details for complying with
§ 195.446(e)(1). Portland must revise its control room management program procedures to
address this deficiency.
2. § 195.446 Control Room Management
(a) …
(e) Alarm Management. Each operator using a SCADA system must
have a written alarm management plan to provide for effective
controller response to alarms. An operator's plan must include
provisions to:
(1) …
(2) Identify at least once each calendar month points affecting safety
that have been taken off scan in the SCADA host, have had alarms
inhibited, generated false alarms, or that have had forced or manual
values for periods of time exceeding that required for associated
maintenance or operating activities;
Portland’s control room management program procedures were inadequate to ensure safe
operation of a pipeline facility. Specifically, Portland’s alarm management plan failed to include
adequate provisions for conducting the monthly identification of points affecting safety required
by § 195.446(e)(2).
During the inspection, PHMSA asked Portland to produce procedures addressing a monthly
identification of points that have been taken off scan, have had alarms inhibited, generated false
alarms, or that have had forced or manual values for periods of time exceeding that required for
associated maintenance or operating activities. Portland referred to its CRM Procedures, Section
5.2, Review of SCADA Points. This section discussed a process for identifying, at least once each
calendar month, the alarm points affecting safety that have been taken off scan in the SCADA



host, have had alarms inhibited, generated false alarms, or that have had forced or manual values
for periods of time exceeding that required for associated maintenance or operating activities.
However, the CRM Procedures failed to cross-reference or mention the SCADA Monthly
Checklist located in the PMPL Alarm Plan, Appendix 13.5, which lists all the activities for
checking alarms. Furthermore, the PMPL Alarm Plan lacked a specific procedure for using the
SCADA Monthly checklist. Thus, instead of a monthly review, Portland stated during the
inspection that it just reviews a snapshot of the SCADA screen on a day and notes anything off
scan, inhibited and forced/manual. There is no report of what was identified or details on
subsequent follow up actions.
Therefore, Portland’s control room management program procedures were inadequate as they
lacked specific details about how to conduct the monthly reviews pursuant to § 195.446(e)(2).
Portland must clarify the process or procedure for using the SCADA Monthly Checklist and
subsequent report the subsequent actions.
Response to this Notice
This Notice is provided pursuant to 49 U.S.C. § 60108(a) and 49 C.F.R. § 190.206. Enclosed as
part of this Notice is a document entitled Response Options for Pipeline Operators in Enforcement
Proceedings.
Please refer to this document and note the response options. Be advised that all material you
submit in response to this enforcement action is subject to being made publicly available. If you
believe that any portion of your responsive material qualifies for confidential treatment under 5
U.S.C. 552(b), along with the complete original document you must provide a second copy of the
document with the portions you believe qualify for confidential treatment redacted and an
explanation of why you believe the redacted information qualifies for confidential treatment under
5 U.S.C. 552(b).
Following the receipt of this Notice, you have 30 days to submit written comments, revised
procedures, or a request for a hearing under §190.211. If you do not respond within 30 days of
receipt of this Notice, this constitutes a waiver of your right to contest the allegations in this Notice
and authorizes the Associate Administrator for Pipeline Safety to find facts as alleged in this Notice
without further notice to you and to issue an Order Directing Amendment. If your plans or
procedures are found inadequate as alleged in this Notice, you may be ordered to amend your plans
or procedures to correct the inadequacies (49 C.F.R. § 190.206). If you are not contesting this
Notice, we propose that you submit your amended procedures to my office within 30 days of
receipt of this Notice. This period may be extended by written request for good cause. Once the
inadequacies identified herein have been addressed in your amended procedures, this enforcement
action will be closed.
It is requested (not mandated) that Portland Pipe Line Corporation maintain documentation of the
safety improvement costs associated with fulfilling this Notice of Amendment
(preparation/revision of plans, procedures) and submit the total to Robert Burrough, Director,
Eastern Region, Pipeline and Hazardous Materials Safety Administration, 840 Bear Tavern Road,
Suite 300, West Trenton, NJ 08628. In correspondence concerning this matter, please refer to CPF
1-2022-072-NOA and, for each document you submit, please provide a copy in electronic format



whenever possible. Smaller files may be emailed to robert.burrough@dot.gov. Larger files should
be sent on USB flash drive accompanied by the original paper copy to the Eastern Region Office.
Sincerely,
Robert Burrough
Director, Eastern Region
Pipeline and Hazardous Materials Safety Administration
Enclosure: Response Options for Pipeline Operators in Enforcement Proceedings
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