# TC OIL PIPELINE OPERATIONS INC — Notice of Amendment

- **operation:** document
- **citation:** CPF 320135026M
- **title:** TC OIL PIPELINE OPERATIONS INC — Notice of Amendment
- **source type:** enforcement
- **agency:** Pipeline and Hazardous Materials Safety Administration
- **status:** historical
- **official:** true
- **published on:** 2013-08-28
- **effective on:** Not available
- **summary:** CLOSED notice of amendment citing 195.440(c), 195.440(d), 195.440(e), 195.440(f).
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- **markdown:** https://regulus.evalyn.ai/document/phmsa-enforcement-320135026m.md
- **app url:** https://regulus.evalyn.ai/document/phmsa-enforcement-320135026m
- **source url:** https://primis.phmsa.dot.gov/enforcement-data/case/320135026M
**body:**

Notice of Amendment involving TC OIL PIPELINE OPERATIONS INC. PHMSA's enforcement data identifies the cited regulations as 195.440(c),  195.440(d),  195.440(e),  195.440(f). The case was opened on 2013-08-28 and is reported as closed as of 2015-12-10. Open the official case record for notices, responses, orders, and the latest status.

Official case documents:

320135026M_Closure Letter_12102015.pdf: https://primis.phmsa.dot.gov/enforcement-documents/320135026M/320135026M_Closure%20Letter_12102015.pdf

320135026M_Closure Letter_12102015_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/320135026M/320135026M_Closure%20Letter_12102015_text.pdf

320135026M_Notice of Amendment_08282013.pdf: https://primis.phmsa.dot.gov/enforcement-documents/320135026M/320135026M_Notice%20of%20Amendment_08282013.pdf

320135026M_Notice of Amendment_08282013_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/320135026M/320135026M_Notice%20of%20Amendment_08282013_text.pdf

320135026M_Closure Letter_12102015_text.pdf

CERTIFIED MAIL - RETURN RECEIPT REQUESTED
December 10, 2015
Mr. Vern Meier
Vice President, Pipeline Safety and Compliance
TransCanada USA Services Ltd.
700 Louisiana Street, Suite 700
Houston, Texas 77002-2700
Re: CPF 3-2013-5026M
Dear Mr. Meier:
On July 27-29, 2011, representatives from the Pipeline and Hazardous Materials Safety
Administration (PHMSA), pursuant to chapter 601 of 49 United States Code inspected
TransCanada USA Services Ltd.’s (TransCanada U.S. Pipelines) procedures for Public
Awareness Program Effectiveness in Calgary, Alberta, Canada. As a result of the
inspection, TransCanada USA Services Ltd. (TransCanada U.S. Pipelines) was issued a
Notice of Amendment (NOA) on August 28, 2013, which proposed amendment of your
procedures.
TransCanada USA Services Ltd. (TransCanada U.S. Pipelines) indicated to PHMSA that
changes were pursued by June 2012. Amended procedures in response to the NOA were
submitted to PHMSA on October 2, 2013. My staff reviewed the amended procedures, and
it appears that the inadequacies outlined in the NOA have been corrected.
This letter is to provide correct dates associated with the case and inform you that no further
action is necessary. This case is closed. Thank you for your cooperation.
Sincerely,
Allan C. Beshore
Director, Central Region, OPS
Pipeline and Hazardous Materials Safety Administration

320135026M_Notice of Amendment_08282013_text.pdf

NOTICE OF AMENDMENT
CERTIFIED MAIL - RETURN RECEIPT REQUESTED
August 28, 2013
Mr. Vern Meier
Vice President, Operations
TransCanada U.S. Pipeline
717 Texas Avenue, Suite 2400
P.O. Box 2446
Houston, Texas 77252-2446
CPF 3-2013-5026M
Dear Mr. Meier:
On July 27-29, 2011, representatives of the Pipeline and Hazardous Materials Safety
Administration (PHMSA) pursuant to Chapter 601 of 49 United States Code inspected
TransCanada U.S. Pipeline’s (TransCanada) procedures for Public Awareness Program
Effectiveness in Calgary, Alberta, Canada.
On the basis of the inspection, PHMSA has identified the apparent inadequacies found
within TransCanada’s plans or procedures, as described below:
1. § 195.440 Public awareness.
(c) The operator must follow the general program recommendations, including
baseline and supplemental requirements of API RP 1162, unless the operator
provides justification in its program or procedural manual as to why
compliance with all or certain provisions of the recommended practice is not
practicable and not necessary for safety.



TransCanada’s procedures are inadequate because its Public Awareness Plan does not
include a written process for conducting an annual implementation review per API RP 1162
that verifies the program has been implemented.
TransCanada’s procedures are inadequate because its Public Awareness Plan does not
include a written process for conducting the annual supplemental review for the entire
system according to all twelve elements listed in API RP 1162. In addition, the plan does
not reference the use of the supplemental review template located on the internal share
point site.
TransCanada’s procedures are inadequate because its Public Awareness Plan does not
include a written process ensuring that information about its response capabilities is shared
and that a liaison relationship with emergency officials is maintained at an acceptable
interval.
TransCanada’s procedures are inadequate because its Public Awareness Plan does not
include a written process for documenting the annual implementation review at the
corporate or regional level.
TransCanada’s procedures are inadequate because its Public Awareness Plan does not
include a written process to document the results of the annual implementation review. The
Plan does not identify what was changed; when the change was to be completed; who
completed the change; and when the change was completed?
TransCanada’s procedures are inadequate because its Public Awareness Plan does not
include a written process that defines what are appropriate preventive behavior measures,
appropriate responses, and appropriate mitigating behaviors that augment the Plan’s
performance.
TransCanada’s procedures are inadequate because its Public Awareness Plan does not
include a written process to measure bottom line results, such as the affected public’s
perception of the safety of the operator’s system or provide justification in its program.
TransCanada’s procedures are inadequate because its Public Awareness Plan does not
include a written process that documents the changes, recommendations, responsibilities,
and completion of changes during the effectiveness evaluation.
2. § 195.440 Public awareness.
(d) The operator's program must specifically include provisions to educate the
public, appropriate government organizations, and persons engaged in
excavation related activities on:
TransCanada’s procedures are inadequate because its Public Awareness Plan’s baseline
messaging to public officials and excavators does not contain all the messages required
from API RP 1162.
2



3. § 195.440 Public awareness.
(e) The program must include activities to advise affected municipalities,
school districts, businesses, and residents of pipeline facility locations.
TransCanada’s procedures are inadequate because its Public Awareness Plan does not
include a written process to ensure that affected schools are properly advised of appropriate
safety messages, including the pipeline facility locations.
4. § 195.440 Public awareness.
(f) The program and the media used must be as comprehensive as necessary to
reach all areas in which the operator transports gas.
TransCanada’s procedures are inadequate because its Public Awareness Plan does not
include a written process for periodically evaluating the need for using other languages to
communicate with its stakeholder audiences and determining when to provide messaging in
alternate languages.
Response to this Notice
This Notice is provided pursuant to 49 U.S.C. § 60108(a) and 49 C.F.R. § 190.237.
Enclosed as part of this Notice is a document entitled Response Options for Pipeline
Operators in Compliance Proceedings. Please refer to this document and note the response
options. Be advised that all material you submit in response to this enforcement action is
subject to being made publicly available. If you believe that any portion of your responsive
material qualifies for confidential treatment under 5 U.S.C. 552(b), along with the complete
original document you must provide a second copy of the document with the portions you
believe qualify for confidential treatment redacted and an explanation of why you believe
the redacted information qualifies for confidential treatment under 5 U.S.C. 552(b). If you
do not respond within 30 days of receipt of this Notice, this constitutes a waiver of your
right to contest the allegations in this Notice and authorizes the Associate Administrator for
Pipeline Safety to find facts as alleged in this Notice without further notice to you and to
issue a Final Order.
If, after opportunity for a hearing, your plans or procedures are found inadequate as alleged
in this Notice, you may be ordered to amend your plans or procedures to correct the
inadequacies (49 C.F.R. § 190.237). If you are not contesting this Notice, we propose that
you submit your amended procedures to my office within 30 days of receipt of this Notice.
This period may be extended by written request for good cause. Once the inadequacies
identified herein have been addressed in your amended procedures, this enforcement action
will be closed.
It is requested (not mandated) that TransCanada maintain documentation of the safety
improvement costs associated with fulfilling this Notice of Amendment
(preparation/revision of plans, procedures) and submit the total to Linda Daugherty,
3



Director, Central Region, Pipeline and Hazardous Materials Safety Administration. In
correspondence concerning this matter, please refer to CPF 3-2013-10XXM and, for each
document you submit, please provide a copy in electronic format whenever possible.
Sincerely,
Linda Daugherty
Director, Central Region
Pipeline and Hazardous Materials Safety Administration
Enclosure: Response Options for Pipeline Operators in Compliance Proceedings
cc: Robert Jones
4450 1st Street S.W.
Calgary, Alberta, CAN T2P 5H1
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