# TRANSCONTINENTAL GAS PIPE LINE COMPANY — Warning Letter

- **operation:** document
- **citation:** CPF 32021021WL
- **title:** TRANSCONTINENTAL GAS PIPE LINE COMPANY — Warning Letter
- **source type:** enforcement
- **agency:** Pipeline and Hazardous Materials Safety Administration
- **status:** historical
- **official:** true
- **published on:** 2021-04-07
- **effective on:** Not available
- **summary:** CLOSED warning letter citing 192.631(a)(1), 192.631(c)(4).
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- **app url:** https://regulus.evalyn.ai/document/phmsa-enforcement-32021021wl
- **source url:** https://primis.phmsa.dot.gov/enforcement-data/case/32021021WL
**body:**

Warning Letter involving TRANSCONTINENTAL GAS PIPE LINE COMPANY. PHMSA's enforcement data identifies the cited regulations as 192.631(a)(1),  192.631(c)(4). The case was opened on 2021-04-07 and is reported as closed as of 2021-04-07. Open the official case record for notices, responses, orders, and the latest status.

Official case documents:

32021021WL_Warning Letter_04072021_(20-173057).pdf: https://primis.phmsa.dot.gov/enforcement-documents/32021021WL/32021021WL_Warning%20Letter_04072021_(20-173057).pdf

32021021WL_Warning Letter_04072021_(20-173057)_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/32021021WL/32021021WL_Warning%20Letter_04072021_(20-173057)_text.pdf

32021021WL_Warning Letter_04072021_(20-173057)_text.pdf

WARNING LETTER
VIA ELECTRONIC MAIL TO: alan.armstrong@williams.com & edgar.x.rodriguez@williams.com
April 7, 2021
Mr. Alan Armstrong
President & CEO
Transcontinental Gas Pipeline Company
One Williams Center
PO Box 2400
Tulsa, OK 74102-2400
CPF-3-2021-021-WL
Dear Mr. Armstrong:
On May 4 – 8, 2020, a representative of the Pipeline and Hazardous Materials Safety Administration
(PHMSA) and New York State Department of Public Service pursuant to Chapter 601 of 49 United States
Code (U.S.C.) inspected your Control Room Management Plan and Control Room Records in Houston, TX.
The inspection pertained to OPID’s 19750/Transcontinental Gas Pipeline Company, 31565/Gulf Stream
Management & Operating Services, LLC, 32684/Pine Needle Operating Company, LLC and
32657/Cardinal Operating Company, LLC.
This Notice is in response to PHMSA’s Control Room Management (CRM) Initiative, which is a national
level program that includes inspectors from every region. As a result, you may have received this Notice
from a different Regional Director than typical because the CRM Initiative inspections are currently
separate from the standard inspection program. Notices and correspondence from other types of inspections
will remain unchanged.
As a result of the inspection, it is alleged that you have committed probable violations of the Pipeline Safety
Regulations, Title 49, Code of Federal Regulations (CFR). The item(s) inspected and the probable
violation(s) are:



1. 192.631 Control room management
(a) General.
(1) This section applies to each operator of a pipeline facility with a controller working in a
control room who monitors and controls all or part of a pipeline facility through a SCADA
system. Each operator must have and follow written control room management procedures
that implement the requirements of this section, except that for each control room where an
operator’s activities are limited to either or both of:
TransCo failed to adequately implement their procedure to review and determine effectiveness of their
Alarm Management Plan as required in Section §192.631(e)(4). A review of the records, presented for
inspection, for the annual review of TransCo's Alarm Management Plan, for 2017, 2018 and 2019, revealed
that the review did not meet TransCo's procedural requirements defined in Section 700.604 in Williams
Control Room Management Plan Revision 14 Effective 2/11/2020 to evaluate the effectiveness of their
Alarm Management Plan. The procedure provides four bullet points that the procedure states the annual
review will include in the review. The records, for the annual reviews, indicated the review process missed
addressing these bullet points and simply completed a review of the language of the procedure. During
discussion, it was stated that they used their kpi metric to determine if the plan was effective. A review of
the monthly report to officers, used as an evaluation metric for the Alarm Management Plan effectiveness,
still did not cover the four bullet points.
2. 192.631 Control room management
c) Provide adequate information. Each operator must provide its controllers with the
information, tools, processes and procedures necessary for the controllers to carry out the
roles and responsibilities the operator has defined by performing each of the following:
(1)…
(2) …
(3) …
(4) Test any backup SCADA systems at least once each calendar year, but at intervals not to
exceed 15 months; and
TransCo failed to test the Station 35 Interim back up facility in 2017 and 2019. Station 35 Interim control
room back up is a facility that is logistically very close to the primary control room and only intended for
short duration use. It shares a secure space within Compressor Station 35 building facilities and was listed
as a backup control center/interim site in procedure 07.71.007-OG Control Room Evacuation Procedures
Step 2.0. The backup interim site/Station 35 was tested, subsequently, in 2018, as part of the control room
evacuation test.
Additionally, in November 2018, TransCo brought up the SCADA servers at their back up Station
200/Pennsylvania, transferred control to those servers and operated from the Station 35 Interim Site due to a
fire on the floor above the control room. This actual operation served as the backup test.
TransCo stated they did not perform the full test at Station 200/Pennsylvania, primary back up, in May
2018, because in 2017 they operated from the station during Hurricane Harvey. They only transferred to the
primary servers and operated under that system to verify the Pennsylvania servers function and connection.
2



The purpose of testing back up control centers is intended to test the whole process of building access,
travel to the site, making sure utilities are working, systems and applications are functional. In other words,
at that point in time, of the test, the facility was proven to be fully functional as intended and any issues
identified will be corrected and addressed. It does not matter if it is considered a minor facility or if it was
operated long term the year before, the language is clear, backup SCADA systems (HMI’s, servers, printers,
communications, building security, etc.) must be tested at least once each calendar year, but at intervals not
to exceed 15 months.
Follow up by TransCo: After the inspection, TransCo relocated the back up control room from Station 200
to Tulsa, Oklahoma. This was also reflected in their CRM Plan.
Under 49 U.S.C. § 60122 and 49 CFR § 190.223, you are subject to a civil penalty not to exceed
$222,504 per violation per day the violation persists, up to a maximum of $2,225,034 for a related
series of violations. For violation occurring on or after July 31, 2019 and before January 11, 2021,
the maximum penalty may not exceed $218,647 per violation per day the violation persists, up to a
maximum of $2,186,465 for a related series of violations. For violation occurring on or after
November 27, 2018 and before July 31, 2019, the maximum penalty may not exceed $213,268 per
violation per day, with a maximum penalty not to exceed $2,132,679. For violation occurring on
or after November 2, 2015 and before November 27, 2018, the maximum penalty may not exceed
$209,002 per violation per day, with a maximum penalty not to exceed $2,090,022.
We have reviewed the circumstances and supporting documents involved in this case, and have
decided not to conduct additional enforcement action or penalty assessment proceedings at this time.
We advise you to correct the item(s) identified in this letter. Failure to do so will result in
Transcontinental Gas Pipeline Company being subject to additional enforcement action.
No reply to this letter is required. If you choose to reply, in your correspondence please refer to
CPF 3-2021-021-WL. Be advised that all material you submit in response to this enforcement
action is subject to being made publicly available. If you believe that any portion of your
responsive material qualifies for confidential treatment under 5 U.S.C. 552(b), along with the
complete original document you must provide a second copy of the document with the portions
you believe qualify for confidential treatment redacted and an explanation of why you believe the
redacted information qualifies for confidential treatment under 5 U.S.C. 552(b).
Sincerely,
Gregory A. Ochs
Director, Central Region, Office of Pipeline Safety
Pipeline and Hazardous Materials Safety Administration
cc: Edgar X. Rodriguez, Regulatory Compliance Specialist Sr. edgar.x.rodriguez@williams.com
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