# ONEOK NGL PIPELINE, LLC — Notice of Amendment

- **operation:** document
- **citation:** CPF 420175031M
- **title:** ONEOK NGL PIPELINE, LLC — Notice of Amendment
- **source type:** enforcement
- **agency:** Pipeline and Hazardous Materials Safety Administration
- **status:** historical
- **official:** true
- **published on:** 2017-08-24
- **effective on:** Not available
- **summary:** CLOSED notice of amendment citing 195.444, 195.446(b), 195.446(c)(1), 195.446(c)(4), 195.446(d)(1), 195.446(d)(4).
- **machine formats:** - **json:** https://regulus.evalyn.ai/document/phmsa-enforcement-420175031m.json
- **markdown:** https://regulus.evalyn.ai/document/phmsa-enforcement-420175031m.md
- **app url:** https://regulus.evalyn.ai/document/phmsa-enforcement-420175031m
- **source url:** https://primis.phmsa.dot.gov/enforcement-data/case/420175031M
**body:**

Notice of Amendment involving ONEOK NGL PIPELINE, LLC. PHMSA's enforcement data identifies the cited regulations as 195.444,  195.446(b),  195.446(c)(1),  195.446(c)(4),  195.446(d)(1),  195.446(d)(4). The case was opened on 2017-08-24 and is reported as closed as of 2017-11-27. Open the official case record for notices, responses, orders, and the latest status.

Official case documents:

420175031M_Closure Letter_11272017.pdf: https://primis.phmsa.dot.gov/enforcement-documents/420175031M/420175031M_Closure%20Letter_11272017.pdf

420175031M_Closure Letter_11272017_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/420175031M/420175031M_Closure%20Letter_11272017_text.pdf

420175031M_Notice of Amendment_08242017.pdf: https://primis.phmsa.dot.gov/enforcement-documents/420175031M/420175031M_Notice%20of%20Amendment_08242017.pdf

420175031M_Notice of Amendment_08242017_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/420175031M/420175031M_Notice%20of%20Amendment_08242017_text.pdf

420175031M_Operator Response to Notice_10042017.pdf: https://primis.phmsa.dot.gov/enforcement-documents/420175031M/420175031M_Operator%20Response%20to%20Notice_10042017.pdf

420175031M_Notice of Amendment_08242017_text.pdf

NOTICE OF AMENDMENT
CERTIFIED MAIL - RETURN RECEIPT REQUESTED
August 24, 2017
ONEOK NGL PIPELINE, LLC
Mr. Roger Thorpe - VP NGL Operations
100 WEST FIFTH STREET
Tulsa, OK 74102
CPF 4-2017-5031M
Dear Mr. Thorpe:
On May 23-27, 2016, representatives of the Pipeline and Hazardous Materials Safety
Administration (PHMSA) pursuant to Chapter 601 of 49 United States Code inspected ONEOK
NGL PIPLEINE, LLC (ONEOK) procedures for Control Room Management (CRM) Plan and
records in Tulsa, Oklahoma.
On the basis of the inspection, PHMSA has identified the apparent inadequacies found within
ONEOK’s plans or procedures, as described below:
1. §195.446 Control room management
(b) Roles and responsibilities. Each operator must define the roles and responsibilities
of a controller during normal, abnormal, and emergency operating conditions.
ONEOK’s Controllers Physical Domain of Responsibility, last revised October 23, 2015, Scope
states “Provide the Pipeline Controllers with a defined domain of responsibility for the pipeline
system’s physical assets and facilities per Console as well as who may assume control of any
console. Intent also aims to comply with 195.446(b)(1) as the operator should clearly establish
each controller’s roles and domain of responsibility when more than one controller is on shift”.



During the inspection, ONEOK informed the PHMSA Inspectors that it is not a periodic
occurrence and any changes to Roles and Responsibility would be handled by Management of
Change (MOC).
When the PHMSA inspector reviewed ONEOK’s MOC process, last revised October 20, 2015,
this activity is not required.
ONEOK must amend their MOC process to include this activity.
2. §195.446 Control room management
(c) Provide adequate information. Each operator must provide its controllers with the
information, tools, processes and procedures necessary for the controllers to carry
out the roles and responsibilities the operator has defined by performing each of the
following:
(1) Implement API RP 1165 (incorporated by reference, see §195.3) whenever a
SCADA system is added, expanded or replaced, unless the operator demonstrates
that certain provisions of API RP 1165 are not practical for the SCADA system used;
ONEOK’s CRM plan, OKSPCC2.0001, Section 4.3: ADEQUATE INFORMATION (192.631(C);
195.446(C)) states “Implement applicable sections of API RP 1165 whenever a SCADA system
is added, expanded or replaced (all sections of API RP 1165 for hazardous liquid pipeline systems).
ONEOK did not include specific procedures to clarify which additions or expansions will require
API RP1165 implementation. For example, the addition of a new pipeline system to the new
SCADA system did not meet their definition of system expansion.
ONEOK must amend this process to define the types of changes to the SCADA system that
constitute additions, expansions, or replacements.
3. §195.446 Control room management
(c) Provide adequate information. Each operator must provide its controllers with the
information, tools, processes and procedures necessary for the controllers to carry
out the roles and responsibilities the operator has defined by performing each of the
following:
(4) Test any backup SCADA systems at least once each calendar year, but at intervals
not to exceed 15 months
2



During the inspection, ONEOK representatives advised the PHMSA inspectors that ONEOK does
not use a backup system for development. ONEOK has a secured test SCADA system that includes
a primary and a backup SCADA server running as a HA (High Availability) pair. This system is
isolated from the production system by isolation in a different subnet. The system is used for
testing changes and Microsoft Windows patches prior to updating the production system.
The PHMSA inspector did not find this documented under ONEOK’s CRM plan.
ONEOK must amend their Control Room Plan to add this information.
4. §195.446 Control room management
(d) Fatigue mitigation. Each operator must implement the following methods to
reduce the risk associated with controller fatigue that could inhibit a controller's
ability to carry out the roles and responsibilities the operator has defined:
(1) Establish shift lengths and schedule rotations that provide controllers off-duty
time sufficient to achieve eight hours of continuous sleep.
During the inspection, the PHMSA inspector learned that controllers are not on-call. Supervisors
are salaried/on-call but are held to the same Hours of Service (HOS) limitations. This is not
documented in ONEOK CRM plan. Also, the same plan failed to indicate that supervisors will not
approve their own HOS deviations.
ONEOK must amend CRM plan to add this.
5. §195.446 Control room management
(d) Fatigue mitigation. Each operator must implement the following methods to
reduce the risk associated with controller fatigue that could inhibit a controller's
ability to carry out the roles and responsibilities the operator has defined:
(4) Establish a maximum limit on controller hours-of-service, which may provide for
an emergency deviation from the maximum limit if necessary for the safe operation
of a pipeline facility.
3



ONEOK CRM Fatigue Management, last revised date 9-8-2015 states “The shift holdover
guideline limits are no more than, one 18-hour shift (19 hours with handover time), or two 14 hours
shifts (15 hours with handover time) in any sliding 5-day period.
For a 12-hour shift, a one 18-hour shift (19 hours with hand-over time) in any sliding 5-day period
during non-emergency situation does not meet the requirement of this section of the code. ONEOK
must amend their procedure to remove 18-hour shift.
6. §195.444 CPM leak detection.
Each computational pipeline monitoring (CPM) leak detection system installed on a
hazardous liquid pipeline transporting liquid in single phase (without gas in the
liquid) must comply with API RP 1130 (incorporated by reference, see §195.3) in
operating, maintaining, testing, record keeping, and dispatcher training of the
system.
ONEOK implemented computational pipeline monitoring (CPM) to their pipelines in 2005.
ONEOK’s CPM testing process is in draft form and does not currently address API 1130. ONEOK
has been using Energy Solutions, Site Acceptance Test procedures which conform with the
applicable element of API 1130, though not specifically mentioned. According to ONEOK, the
CPM system complies with operating, maintaining, testing, and maintenance as
recommended. However, the operator is working on improving the record-keeping aspect of the
tests.
ONEOK must assure its CPM process meets the requirement of API 1130.
Response to this Notice
This Notice is provided pursuant to 49 U.S.C. § 60108(a) and 49 C.F.R. § 190.237. Enclosed as
part of this Notice is a document entitled Response Options for Pipeline Operators in Compliance
Proceedings. Please refer to this document and note the response options. Be advised that all
material you submit in response to this enforcement action is subject to being made publicly
available. If you believe that any portion of your responsive material qualifies for confidential
treatment under 5 U.S.C. 552(b), along with the complete original document you must provide a
second copy of the document with the portions you believe qualify for confidential treatment
redacted and an explanation of why you believe the redacted information qualifies for confidential
treatment under 5 U.S.C. 552(b). If you do not respond within 30 days of receipt of this Notice,
this constitutes a waiver of your right to contest the allegations in this Notice and authorizes the
Associate Administrator for Pipeline Safety to find facts as alleged in this Notice without further
notice to you and to issue a Final Order.
4



If, after opportunity for a hearing, your plans or procedures are found inadequate as alleged in this
Notice, you may be ordered to amend your plans or procedures to correct the inadequacies (49
C.F.R. § 190.237). If you are not contesting this Notice, we propose that you submit your amended
procedures to my office within 60 days of receipt of this Notice. This period may be extended by
written request for good cause. Once the inadequacies identified herein have been addressed in
your amended procedures, this enforcement action will be closed.
It is requested (not mandated) that ONEOK NGL PIPLEINE, LLC maintain documentation of the
safety improvement costs associated with fulfilling this Notice of Amendment
(preparation/revision of plans, procedures) and submit the total to R. Seeley, Director, Southwest,
Pipeline and Hazardous Materials Safety Administration. In correspondence concerning this
matter, please refer to CPF 4-2017-5031M and, for each document you submit, please provide a
copy in electronic format whenever possible.
Sincerely,
Frank Causey
Acting Director, Southwest Region
Pipeline and Hazardous Materials Safety Administration
Enclosure: Response Options for Pipeline Operators in Compliance Proceedings
5

420175031M_Closure Letter_11272017_text.pdf

CERTIFIED MAIL - RETURN RECEIPT REQUESTED
November 27, 2017
ONEOK NGL PIPELINE, L.P
Mr. Roger Thorpe - VP NGL Operations
100 WEST FIFTH STREET
Tulsa, OK 74102
CPF 4-2017-5031M
Dear Mr. Thorpe:
On August 25, 2017, the Pipeline and Hazardous Materials Safety Administration issued to
ONEOK NGL PIPLEINE, L.P (ONEOK), a Notice of Amendment which proposed amendment
of your Control Room Management procedures.
ONEOK submitted its amended procedures on October 4 and November 6, 2017. My staff
reviewed the amended procedures, and it appears that inadequacies outlined in this Notice of
Amendment have been corrected.
Accordingly, this case is now closed and no further action is contemplated with respect to the
matters involved in this case. Thank you for your cooperation in this matter.
Sincerely,
Frank Causey
Acting Director, Southwest Region
Pipeline and Hazardous Materials Safety Administration
- **truncated:** false
- **body characters:** 11153
