# NUSTAR PIPELINE OPERATING PARTNERSHIP L.P. — Notice of Amendment

- **operation:** document
- **citation:** CPF 42023020NOA
- **title:** NUSTAR PIPELINE OPERATING PARTNERSHIP L.P. — Notice of Amendment
- **source type:** enforcement
- **agency:** Pipeline and Hazardous Materials Safety Administration
- **status:** historical
- **official:** true
- **published on:** 2023-04-03
- **effective on:** Not available
- **summary:** CLOSED notice of amendment citing 195.402(c)(15), 195.402(c)(3), 195.444(c), 195.446(b)(1), 195.446(c)(3).
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- **app url:** https://regulus.evalyn.ai/document/phmsa-enforcement-42023020noa
- **source url:** https://primis.phmsa.dot.gov/enforcement-data/case/42023020NOA
**body:**

Notice of Amendment involving NUSTAR PIPELINE OPERATING PARTNERSHIP L.P.. PHMSA's enforcement data identifies the cited regulations as 195.402(c)(15),  195.402(c)(3),  195.444(c),  195.446(b)(1),  195.446(c)(3). The case was opened on 2023-04-03 and is reported as closed as of 2024-08-26. Open the official case record for notices, responses, orders, and the latest status.

Official case documents:

42023020NOA_Closure Letter_08262024_(20-173936).pdf: https://primis.phmsa.dot.gov/enforcement-documents/42023020NOA/42023020NOA_Closure%20Letter_08262024_(20-173936).pdf

42023020NOA_Closure Letter_08262024_(20-173936)_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/42023020NOA/42023020NOA_Closure%20Letter_08262024_(20-173936)_text.pdf

42023020NOA_Notice of Amendment_04032023_(20-173936).pdf: https://primis.phmsa.dot.gov/enforcement-documents/42023020NOA/42023020NOA_Notice%20of%20Amendment_04032023_(20-173936).pdf

42023020NOA_Notice of Amendment_04032023_(20-173936)_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/42023020NOA/42023020NOA_Notice%20of%20Amendment_04032023_(20-173936)_text.pdf

42023020NOA_Operator Response to Notice_08172023_(20-173936).pdf: https://primis.phmsa.dot.gov/enforcement-documents/42023020NOA/42023020NOA_Operator%20Response%20to%20Notice_08172023_(20-173936).pdf

42023020NOA_Notice of Amendment_04032023_(20-173936)_text.pdf

NOTICE OF AMENDMENT
VIA ELECTRONIC MAIL
April 3, 2023
Mr. Brad Barron
President and Chief Executive Officer
NuStar Pipeline Operating Partnership L.P.
19003 IH-10 West
San Antonio, Texas 78257
CPF 4-2023-020-NOA
Dear Mr. Barron,
From December 7 through December 11, 2020, a representative of the Pipeline and Hazardous
Materials Safety Administration (PHMSA), Office of Pipeline Safety (OPS), pursuant to Chapter
601 of 49 United States Code (U.S.C), virtually inspected NuStar Pipeline Operating Partnership
L.P. (NuStar) operations and maintenance procedures for control room management (CRM).
Based on the inspection, PHMSA has identified the apparent inadequacies found within NuStar’s
procedures, as described below:
1. § 195.402 Procedural manual for operations, maintenance, and emergencies.
(a) . . . .
(c) Maintenance and normal operations. The manual required by
paragraph (a) of this section must include procedures for the following
to provide safety during maintenance and normal operations:
(1) . . . .
(3) Operating, maintaining, and repairing the pipeline system in
accordance with each of the requirements of this subpart and subpart
H of this part.
§ 195.444 CPM leak detection.
(a) . . . .
(c) CPM leak detection systems. Each computational pipeline
monitoring (CPM) leak detection system installed on a hazardous
liquid pipeline must comply with API RP 1130 (incorporated by
reference, see § 195.3) in operating, maintaining, testing, record
keeping, and dispatcher training of the system.



NuStar’s written procedures for conducting operations, maintenance, and emergency preparedness
and response activities were inadequate to assure safe operation of a pipeline facility in accordance
with § 195.402(c)(3). Specifically, NuStar’s computational pipeline monitoring (CPM) leak
detection procedures failed to include dispatcher training in accordance with § 195.444(c) and API
RP 1130.
NuStar provided its Training Manual (November 10, 2021). However, this manual failed to
include CPM leak detection dispatcher training. NuStar also provided a presentation on leak
detection. However, a presentation cannot be considered an adequate training procedure, and this
presentation failed to include important details, such as what a controller would need to know to
operate, maintain, test, and document the leak detection system.
NuStar’s November 8, 2021, Alarm Management Plan (AMP), its September 2020 CRM Plan, its
September 2020 General Systems Manual (GSM) and its November 10, 2021, Training Manual
each contain information relating to NuStar’s CPM procedures, but they failed to include
dispatcher training and failed to accurately cross-reference the other manuals. NuStar also failed
update its GSM after it updated the name of its leak detection system.
Therefore, NuStar’s written procedures for conducting operations, maintenance, and emergency
preparedness and response activities were inadequate to assure safe operation of a pipeline facility
in accordance with § 195.402(c)(3). NuStar must revise its procedures to include a CPM and leak
detection training program with accurate cross-references and updated terms.
2. § 195.402 Procedural manual for operations, maintenance, and emergencies.
(a) . . . .
(c) Maintenance and normal operations. The manual required by
paragraph (a) of this section must include procedures for the following
to provide safety during maintenance and normal operations:
(1) . . . .
(15) Implementing the applicable control room management
procedures required by § 195.446.
§ 195.446 Control room management.
(a) . . . .
(c) Provide adequate information. Each operator must provide its
controllers with the information, tools, processes and procedures
necessary for the controllers to carry out the roles and responsibilities
the operator has defined by performing each of the following:
(1) . . . .
(3) Test and verify an internal communication plan to provide
adequate means for manual operation of the pipeline safely, at least
once each calendar year, but at intervals not to exceed 15 months;
NuStar’s written control room management procedures were inadequate to assure safe operation
of a pipeline facility in accordance with § 195.402(c)(15). Specifically, NuStar’s CRM Plan failed
to include adequate procedures to test and verify an internal communication plan to provide



adequate means for manual operation of the pipeline safely, at least once each calendar year, but
at intervals not to exceed 15 months in accordance with § 195.446(c)(3).
Under section 3.4 of the CRM Plan, NuStar tests and documents its manual operations through a
simulated manual operation scenario, which includes a tabletop training exercise, in accordance
with section 3.10 of the GSM. However, the CRM Plan and GSM failed to include procedures for
the manual operation of the pipeline.
Therefore, NuStar’s written control room management procedures were inadequate to assure safe
operation of a pipeline facility in accordance with § 195.402(c)(15). NuStar must revise its CRM
Plan to include procedures to test and verify an internal communication plan to provide adequate
means for manual operation of the pipeline safely.
3. § 195.402 Procedural manual for operations, maintenance, and emergencies.
(a) . . . .
(c) Maintenance and normal operations. The manual required by
paragraph (a) of this section must include procedures for the following
to provide safety during maintenance and normal operations:
(1) . . . .
(15) Implementing the applicable control room management
procedures required by § 195.446.
§ 195.446 Control room management.
(a) . . . .
(b) Provide adequate information. Each operator must provide its
controllers with the information, tools, processes and procedures
necessary for the controllers to carry out the roles and responsibilities
the operator has defined by performing each of the following:
(1) Implement API RP 1165 (incorporated by reference, see § 195.3)
whenever a SCADA system is added, expanded or replaced, unless the
operator demonstrates that certain provisions of API RP 1165 are not
practical for the SCADA system used;
NuStar’s written control room management procedures were inadequate to assure safe operation
of a pipeline facility in accordance with § 195.402(c)(15). Specifically, NuStar’s CRM Plan failed
to include procedures implementing section 5.3 of API RP 1165 which requires periodic reviews
of display response times in accordance with § 195.446(b)(1).
Although NuStar provided documentation indicating it conducted periodic reviews of the display
response time, the CRM Plan failed to include procedures for this periodic review.
Therefore, NuStar’s written control room management procedures were inadequate to assure safe
operation of a pipeline facility in accordance with § 195.402(c)(15). NuStar must revise its CRM
Plan to include procedures for a periodic review of the display response time, including identifying
conditions that necessitate a review.



Response to this Notice
This Notice is provided pursuant to 49 U.S.C. § 60108(a) and 49 C.F.R. § 190.206. Enclosed as
part of this Notice is a document entitled Response Options for Pipeline Operators in Compliance
Proceedings.
Please refer to this document and note the response options. Be advised that all material you
submit in response to this enforcement action is subject to being made publicly available. If you
believe that any portion of your responsive material qualifies for confidential treatment under 5
U.S.C. § 552(b), along with the complete original document you must provide a second copy of
the document with the portions you believe qualify for confidential treatment redacted and an
explanation of why you believe the redacted information qualifies for confidential treatment under
5 U.S.C. § 552(b).
Following the receipt of this Notice, you have 30 days to submit written comments, revised
procedures, or a request for a hearing under § 190.211. If you do not respond within 30 days of
receipt of this Notice, this constitutes a waiver of your right to contest the allegations in this Notice
and authorizes the Associate Administrator for Pipeline Safety to find facts as alleged in this Notice
without further notice to you and to issue an Order Directing Amendment. If your plans or
procedures are found inadequate as alleged in this Notice, you may be ordered to amend your plans
or procedures to correct the inadequacies (49 C.F.R. § 190.206). If you are not contesting this
Notice, we propose that you submit your amended procedures to my office within 30 days of
receipt of this Notice. This period may be extended by written request for good cause. Once the
inadequacies identified herein have been addressed in your amended procedures, this enforcement
action will be closed.
It is requested (not mandated) that NuStar Logistics, L.P. maintain documentation of the safety
improvement costs associated with fulfilling this Notice of Amendment (preparation/revision of
plans, procedures) and submit the total to Bryan Lethcoe, Director, Southwest Region, Pipeline
and Hazardous Materials Safety Administration. In correspondence concerning this matter, please
refer to CPF 4-2023-020-NOA and, for each document you submit, please provide a copy in
electronic format whenever possible.
Sincerely,
Bryan Lethcoe
Director, Southwest Region
Pipeline and Hazardous Materials Safety Administration
Enclosure: Response Options for Pipeline Operators in Enforcement Proceedings

42023020NOA_Closure Letter_08262024_(20-173936)_text.pdf

VIA ELECTRONIC MAIL TO: brad.barron@nustarenergy.com
August 26, 2024
Mr. Brad Barron
President and Chief Executive Officer
NuStar Pipeline Operating Partnership L.P.
19003 IH-10 West
San Antonio, Texas 78257
CPF 4-2023-020-NOA
Dear Mr. Barron:
From December 7 to December 11, 2020, a representative from the Pipeline and Hazardous
Materials Safety Administration (PHMSA), Office of Pipeline Safety (OPS), pursuant to chapter
601 of 49 United States Code (U.S.C.), conducted a virtual pipeline safety inspection of NuStar
Pipeline Operating Partnership, LP’s (NuStar) operations and maintenance procedures for
control room management. As a result of the inspection, NuStar was issued a Notice of
Amendment (Notice) on April 3, 2023, which proposed amendments of its operations and
maintenance procedures.
NuStar submitted its amended procedures from November 2023 through February 2024. My
staff reviewed the amended procedures, and it appears that the inadequacies outlined in this
Notice have been corrected.
This letter is to inform you no further action is necessary and this case is now closed. Thank you
for your cooperation.
Sincerely,
Bryan Lethcoe
Director, Southwest Region, Office of Pipeline Safety
Pipeline and Hazardous Materials Safety Administration
cc: Gary Koegeboehn, Vice President of Pipeline Operations, Nustar Pipeline Operating
Partnership, LP, gary.koegeboehn@nustarenergy.com
Tricia G. Dietrich Petty, Executive Director, Health and Safety, NuStar Pipeline
Operating Partnership, LP, tricia.dietrichpetty@nustarenergy.com
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