# SUNCOR ENERGY (USA) PIPELINE CO. — Warning Letter

- **operation:** document
- **citation:** CPF 520125001W
- **title:** SUNCOR ENERGY (USA) PIPELINE CO. — Warning Letter
- **source type:** enforcement
- **agency:** Pipeline and Hazardous Materials Safety Administration
- **status:** historical
- **official:** true
- **published on:** 2012-01-27
- **effective on:** Not available
- **summary:** CLOSED warning letter citing 195.402(d)(1).
- **machine formats:** - **json:** https://regulus.evalyn.ai/document/phmsa-enforcement-520125001w.json
- **markdown:** https://regulus.evalyn.ai/document/phmsa-enforcement-520125001w.md
- **app url:** https://regulus.evalyn.ai/document/phmsa-enforcement-520125001w
- **source url:** https://primis.phmsa.dot.gov/enforcement-data/case/520125001W
**body:**

Warning Letter involving SUNCOR ENERGY (USA) PIPELINE CO.. PHMSA's enforcement data identifies the cited regulation as 195.402(d)(1). The case was opened on 2012-01-27 and is reported as closed as of 2012-01-27. Open the official case record for notices, responses, orders, and the latest status.

Official case documents:

520125001W_warning letter_01272012.pdf: https://primis.phmsa.dot.gov/enforcement-documents/520125001W/520125001W_warning%20letter_01272012.pdf

520125001W_warning letter_01272012_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/520125001W/520125001W_warning%20letter_01272012_text.pdf

520125001W_warning letter_01272012_text.pdf

WARNING LETTER
CERTIFIED MAIL - RETURN RECEIPT REQUESTED
January 27, 2012
Suncor Energy (USA) Pipeline Company
Mr. Kelly Gleason
President
1715 Fleischli Parkway
Cheyenne, WY 82001
CPF 5-2012-5001W
Dear Mr. Gleason:
On June 14, 2010, a representative of the Pipeline and Hazardous Materials Safety
Administration (PHMSA) pursuant to Chapter 601 of 49 United States Code was notified
of a tank overfill at your Cheyenne pump station in Cheyenne, Wyoming. A PHMSA
representative conducted an onsite investigation into the circumstance surrounding the
event the next day.
As a result of the inspection, it appears that you have committed a probable violation of
the Pipeline Safety Regulations, Title 49, Code of Federal Regulations. The items
inspected and the probable violations are:
1. §195.402 Procedural manual for operations, maintenance, and emergencies.
(d) Abnormal operation. The manual required by paragraph (a) of this
section must include procedures for the following to provide safety when
operating design limits have been exceeded;
(1) Responding to, investigating, and correcting the cause of;
(iv) Operation of any safety device;



The Suncor Energy (USA) Pipeline (Suncor) employee who was controlling the flow of
oil into tank #1168 on the afternoon of June 14, 2010, did not follow their company’s
abnormal operating procedures related to responding to a safety device. The result was
the tank overfilling spilling 30 barrels into their containment area. On that day, he
received a Hi- Hi alarm indicating that the fluid level in the tank was at a critically high
level. Suncor’s written procedures describing what to do when a Hi-Hi-Alarm on a tank
is received required the controller to immediately shut off the flow of oil into the tank or
otherwise divert the flow to a different tank. Instead of following these written
procedures, the controller called the Cheyenne Station and requested a local Suncor
employee to go out and physically check the oil level in tank #1168. Before that
employee was able to get out to the tank, a different employee happened to be driving
into the station and noticed that the Tank #1168 was overflowing crude oil. He
immediately called the controller to report the tank had overflowed and the controller
shut off the flow of oil to the tank.
During our accident investigation, at Suncor’s local office in Cheyenne, Wyoming, the
controller who was on duty the day of the overflow stated that he did not believe the Hi-
Hi alarm and confirmed that he called the Cheyenne Station and asked a local employee
to physically check the fluid level in tank #1168. PHMSA’s accident investigation also
revealed deficiencies with Tank 1168’s gauging system and high level alarms.
Regardless, if the controller had followed Suncor’s written procedures, the overfill event
would not have occurred.
We understand that Suncor has reinspected their other tanks for similar overfill protection
problems and conducted training with all controllers on this event. Suncor reported to
PHMSA that there were no additional problems with any of the other tanks in the system.
PHMSA appreciates the manner in which Suncor responded to this release and the
immediacy you took to check for similar conditions in your pipeline system.
Under 49 United States Code, § 60122, you are subject to a civil penalty not to exceed
$100,000 for each violation for each day the violation persists up to a maximum of
$1,000,000 for any related series of violations. We have reviewed the circumstances and
supporting documents involved in this case, and have decided not to conduct additional
enforcement action or penalty assessment proceedings at this time. We advise you to
correct the item(s) identified in this letter. Failure to do so will result in Suncor being
subject to additional enforcement action.
No reply to this letter is required. If you choose to reply, in your correspondence please
refer to CPF 5-2012-5001W. Be advised that all material you submit in response to this
enforcement action is subject to being made publicly available. If you believe that any
portion of your responsive material qualifies for confidential treatment under 5 U.S.C.
552(b), along with the complete original document you must provide a second copy of
the document with the portions you believe qualify for confidential treatment redacted
and an explanation of why you believe the redacted information qualifies for confidential
treatment under 5 U.S.C. 552(b).



Sincerely,
Chris Hoidal
Director, Western Region
Pipeline and Hazardous Materials Safety Administration
cc: PHP-60 Compliance Registry
PHP-500 P. Katchmar (#130287)
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