# ANR PIPELINE CO — Warning Letter

- **operation:** document
- **citation:** CPF 52021005WL
- **title:** ANR PIPELINE CO — Warning Letter
- **source type:** enforcement
- **agency:** Pipeline and Hazardous Materials Safety Administration
- **status:** historical
- **official:** true
- **published on:** 2021-02-11
- **effective on:** Not available
- **summary:** CLOSED warning letter citing 192.631(d)(2), 192.631(d)(3), 192.631(e)(5), 192.631(h), 192.631(h)(6).
- **machine formats:** - **json:** https://regulus.evalyn.ai/document/phmsa-enforcement-52021005wl.json
- **markdown:** https://regulus.evalyn.ai/document/phmsa-enforcement-52021005wl.md
- **app url:** https://regulus.evalyn.ai/document/phmsa-enforcement-52021005wl
- **source url:** https://primis.phmsa.dot.gov/enforcement-data/case/52021005WL
**body:**

Warning Letter involving ANR PIPELINE CO. PHMSA's enforcement data identifies the cited regulations as 192.631(d)(2),  192.631(d)(3),  192.631(e)(5),  192.631(h),  192.631(h)(6). The case was opened on 2021-02-11 and is reported as closed as of 2021-02-11. Open the official case record for notices, responses, orders, and the latest status.

Official case documents:

52021005WL_Warning Letter_02112021_(20-173096).pdf: https://primis.phmsa.dot.gov/enforcement-documents/52021005WL/52021005WL_Warning%20Letter_02112021_(20-173096).pdf

52021005WL_Warning Letter_02112021_(20-173096)_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/52021005WL/52021005WL_Warning%20Letter_02112021_(20-173096)_text.pdf

52021005WL_Warning Letter_02112021_(20-173096)_text.pdf

WARNING LETTER
VIA E-MAIL TO MS. MILLIE MORAN
February 11, 2021
Ms. Millie Moran
Vice President – Commercial Operations
TC Energy – Columbia Gas
1700 MacCorkle Avenue, SE
Charleston, WV 25314
CPF 5-2021-005-WL
Dear Ms. Moran:
During the week of June 1 through 5, 2020, representatives of the Pipeline and Hazardous
Materials Safety Administration (PHMSA), pursuant to Chapter 601 of 49 United States Code
(U.S.C.), performed a virtual inspection of the TC Energy - Columbia Gas West (TCECGW)
Control Room located in Houston, Texas. This inspection included procedures, records, and a
virtual observation associated with the Control Room Management Program.
As a result of the inspection, it is alleged that you have committed probable violations of the
Pipeline Safety Regulations, Title 49, Code of Federal Regulations (CFR). The items inspected
and the probable violations are:
1. § 192.631 Control room management.
(d) Fatigue mitigation. Each operator must implement the following methods to
reduce the risk associated with controller fatigue that could inhibit a controller's
ability to carry out the roles and responsibilities the operator has defined:
(1) …
(2) Educate controllers and supervisors in fatigue mitigation strategies and how off-
duty activities contribute to fatigue;



TC Energy Columbia Gas West (TCECGW) failed to keep records showing all controllers and
supervisors were educated in fatigue mitigation strategies, including how off-duty activities
contribute to fatigue. A review of controller and supervisor training records from 2015 to 2019
revealed that records for several individuals could not be provided to demonstrate periodic
training to educate and provide fatigue mitigation strategies regarding how off-duty activities
contribute to fatigue for the inspectors. Due to the operator’s record keeping format, PHMSA
reviewed control room training records back to 2015. However, no records for the specific
employees were provided to PHMSA.
2. § 192.631 Control room management.
(d) Fatigue mitigation. Each operator must implement the following methods to
reduce the risk associated with controller fatigue that could inhibit a controller's
ability to carry out the roles and responsibilities the operator has defined:
(1) …
(3) Train controllers and supervisors to recognize the effects of fatigue;
TCECGW’s control room training program and training content for controllers and supervisors
did not include content regarding recognizing the effects of fatigue. A review of controller and
supervisor training records from 2015 to 2019 showed that records for the several individuals
could not be provided to demonstrate periodic training for controllers and supervisors to
recognize the effects of fatigue. Due to the operator’s record keeping format, PHMSA reviewed
control room training records back to 2015. However, no records for the specific employees were
provided to PHMSA.
3. § 192.631 Control room management.
(e) Alarm management. Each operator using a SCADA system must have a written
alarm management plan to provide for effective controller response to alarms. An
operator's plan must include provisions to:
(5) Monitor the content and volume of general activity being directed to and
required of each controller at least once each calendar year, but at intervals not to
exceed 15 months, that will assure controllers have sufficient time to analyze and
react to incoming alarms;
TCECGW’s alarm management plan did not provide for effective controller response to alarms
and did not monitor the content and volume of general activity being directed to and required of
each controller at least once each calendar year, but at intervals not to exceed 15 months.
Regarding the 2018 and 2019 Controller Activities Assessment Reports, the assessments did not
conclude whether any recommendations were necessary. A complete analysis of any program
should state whether or not changes or recommendations are required to provide for effective
controller response to alarms.
Neither the 2018 nor the 2019 Controller Activities Assessment Reports had a publish date on
the document. TCECGW reported that the Controller Activities Assessment Reports shown
during the inspection were the documents to demonstrate compliance with this section of
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code. Inspectors reminded the operator that a complete date (month/day/year) needs to be on any
documents or reports to demonstrate compliance with the once per calendar year, not to exceed
15 months, requirement.
4. § 192.631 Control room management.
(h) Training. Each operator must establish a controller training program and review
the training program content to identify potential improvements at least once each
calendar year, but at intervals not to exceed 15 months. An operator's program
must provide for training each controller to carry out the roles and responsibilities
defined by the operator.
TCECGW did not review the controller training program content to identify potential
improvements at least once each calendar year, at intervals not to exceed 15 months. Records
indicate that the review of the controller training program exceeded 15 months between April 26,
2018 and October 1, 2019.
5. § 192.631 Control room management.
(h) Training. Each operator must establish a controller training program and review
the training program content to identify potential improvements at least once each
calendar year, but at intervals not to exceed 15 months. An operator's program
must provide for training each controller to carry out the roles and responsibilities
defined by the operator. In addition, the training program must include the
following elements:
(1) …
(6) Control room team training and exercises that include both controllers and other
individuals, defined by the operator, who would reasonably be expected to
operationally collaborate with controllers (control room personnel) during normal,
abnormal or emergency situations. Operators must comply with the team training
requirements under this paragraph by no later than January 23, 2018.
TCECGW did not establish a controller training program that included control room team
training and exercises by January 23, 2018. The operator’s Controller Training Program,
Revision 09, indicates that the team training requirement was not added to the Training Program
until February 22, 2018, 30 days beyond the requirement of January 23, 2018. The operator also
developed a Control Room Team Training Procedure, Rev. 00, which had an effective date of
February 22, 2018. These procedures were not in effect by required date of January 23, 2018.
Under 49 U.S.C. § 60122 and 49 CFR § 190.223, you are subject to a civil penalty not to exceed
$218,647 per violation per day the violation persists, up to a maximum of $2,186,465 for a
related series of violations. For violation occurring on or after November 27, 2018 and before
July 31, 2019, the maximum penalty may not exceed $213,268 per violation per day, with a
maximum penalty not to exceed $2,132,679. For violation occurring on or after November 2,
2015 and before November 27, 2018, the maximum penalty may not exceed $209,002 per
violation per day, with a maximum penalty not to exceed $2,090,022. For violations occurring
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prior to November 2, 2015, the maximum penalty may not exceed $200,000 per violation per
day, with a maximum penalty not to exceed $2,000,000 for a related series of violations. We
have reviewed the circumstances and supporting documents involved in this case, and have
decided not to conduct additional enforcement action or penalty assessment proceedings at this
time. We advise you to correct the items identified in this letter. Failure to do so will result in
TC Energy – Columbia Gas being subject to additional enforcement action.
No reply to this letter is required. If you choose to reply, in your correspondence please refer to
CPF 5-2021-005-WL. Be advised that all material you submit in response to this enforcement
action is subject to being made publicly available. If you believe that any portion of your
responsive material qualifies for confidential treatment under 5 U.S.C. 552(b), along with the
complete original document you must provide a second copy of the document with the portions
you believe qualify for confidential treatment redacted and an explanation of why you believe
the redacted information qualifies for confidential treatment under 5 U.S.C. 552(b).
Sincerely,
Dustin Hubbard
Director, Western, Office of Pipeline Safety
Pipeline and Hazardous Materials Safety Administration
cc: PHP-60 Compliance Registry
PHP-500 D. Fehling (#20-173096)
Lee Romack, TC Energy
Erik Hughes, TC Energy
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