# HECO - HAWAIIAN ELECTRIC COMPANY, INC. — Warning Letter

- **operation:** document
- **citation:** CPF 52021009WL
- **title:** HECO - HAWAIIAN ELECTRIC COMPANY, INC. — Warning Letter
- **source type:** enforcement
- **agency:** Pipeline and Hazardous Materials Safety Administration
- **status:** historical
- **official:** true
- **published on:** 2021-04-14
- **effective on:** Not available
- **summary:** CLOSED warning letter citing 194.107(c)(1)(ix), 195.204, 195.228(a), 195.402(c)(12), 195.402(e)(9), 195.403(c), 195.420(b), 195.581(a), 195.583(b).
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- **source url:** https://primis.phmsa.dot.gov/enforcement-data/case/52021009WL
**body:**

Warning Letter involving HECO - HAWAIIAN ELECTRIC COMPANY, INC.. PHMSA's enforcement data identifies the cited regulations as 194.107(c)(1)(ix),  195.204,  195.228(a),  195.402(c)(12),  195.402(e)(9),  195.403(c),  195.420(b),  195.581(a),  195.583(b). The case was opened on 2021-04-14 and is reported as closed as of 2021-04-14. Open the official case record for notices, responses, orders, and the latest status.

Official case documents:

52021009WL_Warning Letter_04142021_(20-173109).pdf: https://primis.phmsa.dot.gov/enforcement-documents/52021009WL/52021009WL_Warning%20Letter_04142021_(20-173109).pdf

52021009WL_Warning Letter_04142021_(20-173109)_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/52021009WL/52021009WL_Warning%20Letter_04142021_(20-173109)_text.pdf

52021009WL_Warning Letter_04142021_(20-173109)_text.pdf

WARNING LETTER
VIA E-MAIL TO MR. ROBERT ISLER
April 14, 2021
Mr. Robert Isler
Vice President, Power Supply
Hawaiian Electric Company, Inc.
P.O. Box 2750
Honolulu, HI 96840
CPF 5-2021-009-WL
Dear Mr. Isler:
During the weeks of September 9 through 11, and 14 through 18, 2020, a representative of the
Pipeline and Hazardous Materials Safety Administration (PHMSA), pursuant to Chapter 601 of
49 United States Code (U.S.C.), inspected the Hawaiian Electric Company Inc.’s (HECO) Waiau
and Kahe pipelines including records and procedures, located in Honolulu County, Hawaii.
As a result of the inspection, it is alleged that you have committed probable violations of the
Pipeline Safety Regulations, Title 49, Code of Federal Regulations (CFR). The items inspected
and the probable violations are:
1. § 194.107 - General response plan requirements.
(a) …
(c) Each response plan must include:
(1) A core plan consisting of—
(i) …
(ix) Drill program—an operator will satisfy the requirement for a drill program by
following the National Preparedness for Response Exercise Program (PREP)
guidelines. An operator choosing not to follow PREP guidelines must have a drill
program that is equivalent to PREP. The operator must describe the drill program
in the response plan and OPS will determine if the program is equivalent to PREP.



HECO’s response plan records fail to demonstrate that it is meeting all the requirements for the
triennial exercise of the entire response plan.
The records for the 12 qualified individual (QI) notification exercises fail to demonstrate that all
QIs are being called when conducting notification tests. Specifically, QI notification drills held
on January 9, June 19 and August 28 of 2018, and March 20 and September 30 of 2019, failed to
demonstrate that all qualified individuals were part of the notification exercises.
Additionally, the June 19, 2018, notification record states the same information (verbatim) as the
January 9, 2018 notification record during which an actual release occurred that prompted the
notification. It appears the operator copied and pasted the information from the January 9 release
into the June 19 records as no release occurred on June 19, 2018.
The announced tabletop exercises records for 2017 to 2019 fail to demonstrate that lessons
learned were discussed, documented or implemented.
The unannounced tabletop exercises records contained information that the same drill was
performed from 2017 through 2019, each one exercising the emergency procedures. The record
titled NPREP Exercise Documentation Form (Self Certification) for the December 5, 2017
unannounced drill has incorrect dates that fail to match the exercise/drill which was performed.
The Self Certification for the December 18, 2018 unannounced drill has recorded conflicting
data, including the type of exercise and the core requirements that were exercised. Additionally,
the record indicated that a "Lessons Learned" document was attached, however, this
attachment was not part of the record provided.
The unannounced exercise of the emergency procedures held on December 5, 2019, indicated
lessons learned but no follow-up documentation demonstrated that the lessons learned were
implemented.
2. § 195.204 – Inspection general.
Inspection must be provided to ensure that the installation of pipe or pipeline
systems is in accordance with the requirements of this subpart. Any operator
personnel used to perform the inspection must be trained and qualified in the phase
of construction to be inspected. An operator must not use operator personnel to
perform a required inspection if the operator personnel performed the construction
task requiring inspection. Nothing in this section prohibits the operator from
inspecting construction tasks with operator personnel who are involved in other
construction tasks.
The operator failed to have records demonstrating the training and experience required for
personnel used to perform inspections, pursuant to §195.204.
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3. § 195.228 - Welds and welding inspection: Standards of acceptability.
(a) Each weld and welding must be inspected to insure compliance with the
requirements of this subpart. Visual inspection must be supplemented by
nondestructive testing.
Repair records for B Sleeve installations on the Waiau Pipeline failed to demonstrate that a
visual inspection of each weld was performed, as required by 195.228(a).
The repair records failed to identify who did the visual inspection or whether a visual inspection
of the weld was conducted prior to the magnetic particle testing. Records provided could not
demonstrate that a visual inspection was performed. HECO contacted the consultant who
performed the work, Engineering & Inspections Hawaii (E&I Hawaii), to ask for records of the
visual welds. E&I Hawaii would not or could not provide any documentation to demonstrate that
the visual inspections occurred, and only provided a statement that the visual weld inspection did
occur.
4. § § 195.402 - Procedural manual for operations, maintenance, and emergencies.
(a) …
(c) Maintenance and normal operations. The manual required by paragraph (a) of
this section must include procedures for the following to provide safety during
maintenance and normal operations:
(1) …
(12) Establishing and maintaining liaison with fire, police, and other appropriate
public officials to learn the responsibility and resources of each government
organization that may respond to a hazardous liquid or carbon dioxide pipeline
emergency and acquaint the officials with the operator’s ability in responding to a
hazardous liquid or carbon dioxide pipeline emergency and means of
communication.
HECO’s records failed to include any information regarding the responsibility and resources of
each government organization that may respond to a hazardous liquid or carbon dioxide pipeline
emergency.
Specifically, the following records were reviewed:
1. 2. 3. Honolulu Local Emergency Planning Committee (LEPC) meeting held in June 2019 with
the Hawaiian Pipeline Safety Association (HPSA) – The records failed to include any
information regarding responsibility and resources.
Emergency meeting with the LEPC, held in July 2018 – The records failed to include any
information regarding the responsibility and resources of the organizations in attendance,
except for the records for the Honolulu Fire Department (HFD). The records for the HFD
failed to have dates associated with them.
No records could be provided for the 2017 calendar year.
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5. § 195.402 - Procedural manual for operations, maintenance, and emergencies.
(a) …
(e) Emergencies. The manual required by paragraph (a) of this section must include
procedures for the following to provide safety when an emergency condition occurs:
(1) …
(9) Providing for a post-accident review of employee activities to determine whether
the procedures were effective in each emergency and taking corrective action where
deficiencies are found.
The operator had a leak/incident on January 9, 2018 on the Waiau Pipeline. However, HECO
failed to provide records indicating that a post-accident review of employee’s activities or
actions was performed to determine if the emergency procedures were effective.
6. § 195.403 - Emergency response training.
(a) …
(c) Each operator shall require and verify that its supervisors maintain a thorough
knowledge of that portion of the emergency response procedures established under
195.402 for which they are responsible to ensure compliance.
The operator was unable to provide records which demonstrate that its supervisors are trained
and knowledgeable of the emergency response procedures for which they are responsible to
ensure compliance.
7. § 195.420 - Valve maintenance.
(a) …
(b) Each operator shall, at intervals not exceeding 71/2 months, but at least twice
each calendar year, inspect each mainline valve to determine that it is functioning
properly.
Waiau pipeline valve records failed to properly document who performed the valve inspections.
Specifically, the inspection records for BV-4, BV-5, BV-6, MOV-900, MOV-901, and MOV-
902 for inspection dates of May 28, 2020, June 3, 2020, and June 4, 2020, failed to document
who performed the valve inspections.
8. § 195.581 - Which pipelines must I protect against atmospheric corrosion and what
coating material may I use?
(a) You must clean and coat each pipeline or portion of pipeline that is exposed to
the atmosphere, except pipelines under paragraph (c) of this section.
Areas of aboveground piping failed to be properly cleaned and coated as required by 195.581(a).
4



All piping exposed to the atmosphere was not cleaned and coated to protect against atmospheric
corrosion.
During the field inspection, several areas at the end of the Waiau pipeline were observed to not
be protected from atmospheric corrosion. Several aboveground flanges were observed without
coating and one valve handle was observed to have active corrosion which could create a hazard
to an employee operating the valve.
9. § 195.583 - What must I do to monitor atmospheric corrosion control?
(a) …
(b) During inspections you must give particular attention to pipe at soil-to-air
interfaces, under thermal insulation, under disbonded coatings, at pipe supports, in
splash zones, at deck penetrations, and in spans over water.
Records and interviews with HECO staff indicate the thermal insulation blankets on above
ground piping are not removed for the atmospheric corrosion inspections.
Under 49 U.S.C. § 60122 and 49 CFR § 190.223, you are subject to a civil penalty not to exceed
$222,504 per violation per day the violation persists, up to a maximum of $2,225,034 for a
related series of violations. For violation occurring on or after July 31, 2019 and before January
11, 2021, the maximum penalty may not exceed $218,647 per violation per day the violation
persists, up to a maximum of $2,186,465 for a related series of violations. For violation
occurring on or after November 27, 2018 and before July 31, 2019, the maximum penalty may
not exceed $213,268 per violation per day, with a maximum penalty not to exceed $2,132,679.
For violation occurring on or after November 2, 2015 and before November 27, 2018, the
maximum penalty may not exceed $209,002 per violation per day, with a maximum penalty not
to exceed $2,090,022.
We have reviewed the circumstances and supporting documents involved in this case, and have
decided not to conduct additional enforcement action or penalty assessment proceedings at this
time. We advise you to correct the items identified in this letter. Failure to do so will result in
Hawaiian Electric Company, Inc. being subject to additional enforcement action.
No reply to this letter is required. If you choose to reply, in your correspondence please refer to
CPF 5-2021-009-WL. Be advised that all material you submit in response to this enforcement
action is subject to being made publicly available. If you believe that any portion of your
responsive material qualifies for confidential treatment under 5 U.S.C. 552(b), along with the
complete original document you must provide a second copy of the document with the portions
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you believe qualify for confidential treatment redacted and an explanation of why you believe
the redacted information qualifies for confidential treatment under 5 U.S.C. 552(b).
Sincerely,
Dustin Hubbard
Director, Western Region, Office of Pipeline Safety
Pipeline and Hazardous Materials Safety Administration
cc: PHP-60 Compliance Registry
PHP-500 D. Fehling (#20-173109)
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