# PHILLIPS 66 PIPELINE LLC — Notice of Amendment

- **operation:** document
- **citation:** CPF 52021047NOA
- **title:** PHILLIPS 66 PIPELINE LLC — Notice of Amendment
- **source type:** enforcement
- **agency:** Pipeline and Hazardous Materials Safety Administration
- **status:** historical
- **official:** true
- **published on:** 2021-09-17
- **effective on:** Not available
- **summary:** CLOSED notice of amendment citing 195.446(b)(4), 195.446(b)(5), 195.446(e)(1), 195.446(e)(4), 195.446(h), 195.446(h)(6).
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- **app url:** https://regulus.evalyn.ai/document/phmsa-enforcement-52021047noa
- **source url:** https://primis.phmsa.dot.gov/enforcement-data/case/52021047NOA
**body:**

Notice of Amendment involving PHILLIPS 66 PIPELINE LLC. PHMSA's enforcement data identifies the cited regulations as 195.446(b)(4),  195.446(b)(5),  195.446(e)(1),  195.446(e)(4),  195.446(h),  195.446(h)(6). The case was opened on 2021-09-17 and is reported as closed as of 2021-12-14. Open the official case record for notices, responses, orders, and the latest status.

Official case documents:

52021047NOA_Closure Letter_12142021_(21-202104).pdf: https://primis.phmsa.dot.gov/enforcement-documents/52021047NOA/52021047NOA_Closure%20Letter_12142021_(21-202104).pdf

52021047NOA_Closure Letter_12142021_(21-202104)_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/52021047NOA/52021047NOA_Closure%20Letter_12142021_(21-202104)_text.pdf

52021047NOA_Notice of Amendment_09172021_(21-202104).pdf: https://primis.phmsa.dot.gov/enforcement-documents/52021047NOA/52021047NOA_Notice%20of%20Amendment_09172021_(21-202104).pdf

52021047NOA_Notice of Amendment_09172021_(21-202104)_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/52021047NOA/52021047NOA_Notice%20of%20Amendment_09172021_(21-202104)_text.pdf

52021047NOA_Operator Response to Notice_10152021_(21-202104).pdf: https://primis.phmsa.dot.gov/enforcement-documents/52021047NOA/52021047NOA_Operator%20Response%20to%20Notice_10152021_(21-202104).pdf

52021047NOA_Closure Letter_12142021_(21-202104)_text.pdf

VIA E-MAIL TO MR. DOUG SAUER
December 14, 2021
Mr. Doug Sauer
Vice President, Pipeline Regulatory Affairs
Phillips 66 Pipeline LLC
2331 Citywest Blvd, S820-06
Houston, TX 77042
CPF 5-2021-047-NOA
Closure Letter
Dear Mr. Sauer:
From April 26 through 30, 2021, representatives of the Pipeline and Hazardous Materials Safety
Administration (PHMSA), pursuant to Chapter 601 of 49 United States Code (U.S.C.), inspected
Phillips 66 Pipeline LLC’s (“Phillips 66”) control room procedures. As a result of the inspection,
Phillips 66 was issued a Notice of Amendment on September 17, 2021, which proposed amendment
of your procedures.
Phillips 66 submitted its amended procedures on November 15, 2021. My staff reviewed the
amended procedures, and it appears the inadequacies outlined in this Notice of Amendment have
been corrected.
This letter is to inform you no further action is necessary and this case is now closed. Thank you for
your cooperation.
Sincerely,
Dustin Hubbard
Director, Western Region
Pipeline and Hazardous Materials Safety Administration
cc: PHP-60 Compliance Registry
PHP-500 J. Dunphy (#21-202104)

52021047NOA_Notice of Amendment_09172021_(21-202104)_text.pdf

NOTICE OF AMENDMENT
VIA E-MAIL TO MR. TODD DENTON
September 17, 2021
Mr. Todd Denton
Vice President Midstream
Phillips 66 Pipeline LLC
2331 Citywest Blvd, N820-05
Houston, TX 77042
CPF 5-2021-047-NOA
Dear Mr. Denton:
From April 26 through 30, 2021, representatives of the Pipeline and Hazardous Materials Safety
Administration (PHMSA), pursuant to Chapter 601 of 49 United States Code (U.S.C.), inspected
Phillips 66 Pipeline LLC’s (“Phillips 66”) control room procedures.
On the basis of the inspection, PHMSA has identified the following apparent inadequacies found
within Phillips 66’s procedures, as described below:
1. § 195.446 - Control room management.
(a)…
(b) Roles and responsibilities. Each operator must define the roles and
responsibilities of a controller during normal, abnormal, and emergency operating
conditions. To provide for a controller’s prompt and appropriate response to
operating conditions, an operator must define each of the following:
(1)…
(4) A method of recording controller shift-changes and any hand-over of
responsibility between controllers…



Phillips 66’s procedures are inadequate to assure safe operation of a pipeline facility.
Specifically, Phillips 66’s written procedures did not adequately implement the requirement in §
195.446(b)(4) that operators define the roles and responsibilities of a controller during normal,
abnormal, and emergency operating conditions, including a “method of recording controller
shift-changes and any hand-over of responsibility between controllers.” Phillips 66’s Procedure
P66-GEN-0009 [Rev. 9, Effective Date: 2020-07-10], Section 5.1 Short-Term Shift Turnover
does not define what length of time constitutes a short-term shift turn over. Phillips 66 must
revise its procedure to clearly define the length of time that constitutes a short-term shift
turnover.
2. § 195.446 - Control room management.
(a)…
(b) Roles and responsibilities. Each operator must define the roles and
responsibilities of a controller during normal, abnormal, and emergency operating
conditions. To provide for a controller’s prompt and appropriate response to
operating conditions, an operator must define each of the following:
(1)…
(5) The roles, responsibilities and qualifications of others who have the authority to
direct or supersede the specific technical actions of controllers.
Phillips 66’s procedures are inadequate to assure safe operation of a pipeline facility.
Specifically, Phillips 66’s written procedures do not adequately implement the requirement in §
195.446(b)(5) that operators define the roles, responsibilities and qualifications of others who
have the authority to direct or supersede the specific technical actions of controllers. Phillips
66’s procedure P66-CRM-0001 [Rev. 5, Effective Date: 2021-03-11], Section 4.2 Control Center
Personnel Roles and Responsibilities states that, “operator qualified Console Supervisors and
qualified Lead Controllers have authority to direct actions of controllers.” The text of the
procedure states that only operator qualified console supervisors and lead controllers can direct
the actions of the controller. However, during the inspection, Phillips 66 stated to PHMSA that
in practice, console supervisors and lead controllers are not qualified on all 17 consoles and
therefore cannot direct or supersede the specific technical actions of all controllers. Phillips 66
must revise its procedure to clearly define which console supervisors and lead controllers are
qualified on each of the 17 consoles.
3. § 195.446 - Control room management.
(a)…
(e) Alarm management. Each operator using a SCADA system must have a written
alarm management plan to provide for effective controller response to alarms. An
operator’s plan must include provisions to:
(1) Review SCADA safety-related alarm operations using a process that ensures
alarms are accurate and support safe pipeline operations;
Phillips 66’s procedures are inadequate to assure safe operation of a pipeline facility.
Specifically, Phillips 66’s written alarm management plan does not adequately implement the
2



requirement in § 195.446(e)(1) that operators review SCADA safety-related alarm operations
using a process that ensures alarms are accurate and support safe pipeline operations. Phillips
66’s procedure P66-CRM-2000 [Rev. 5, Effective Date 2021-03-11], Section 8.5 Rationalization
and Documentation, quotes API RP 1167 but does not include guidance for rationalization.
Phillips 66 staff explained that they conduct the rationalization process according to the process
in API 1167. Phillips 66 must amend its procedure to state that the rationalization process is
conducted by following the process in API RP 1167 and provide a method to document the
rationalization process.
4. § 195.446 - Control room management.
(a)…
(e) Alarm management. Each operator using a SCADA system must have a written
alarm management plan to provide for effective controller response to alarms. An
operator’s plan must include provisions to:
(1)…
(4) Review the alarm management plan required by this paragraph at least once
each calendar year, but at intervals not exceeding 15 months, to determine the
effectiveness of the plan;
Phillips 66’s procedures are inadequate to assure safe operation of a pipeline facility.
Specifically, Phillips 66’s written alarm management plan does not adequately implement the
requirement in § 195.446(e)(4) that operators review the alarm management plan required at
least once each calendar year, but at intervals not exceeding 15 months, to determine the
effectiveness of the plan. Phillips 66’s procedure P66-CRM-2000 [Rev. 5, Effective Date 2021-
03-11], Section 13 Audit - Alarm Management Improvement Process states, "(t)his Alarm
Management plan and its effectiveness will be reviewed once each calendar year at an interval
not to exceed 15 months." However, Section 13 does not contain a procedure on how to conduct
the effectiveness review for the alarm management plan. Phillips 66 must amend its procedure
to include a procedure on how to conduct and document the effectiveness review for the alarm
management plan.
5. § 195.446 - Control room management.
(a)…
(h) Training. Each operator must establish a controller training program and review
the training program content to identify potential improvements at least once each
calendar year, but at intervals not to exceed 15 months. An operator’s program
must provide for training each controller to carry out the roles and responsibilities
defined by the operator...
Phillips 66’s procedures are inadequate to assure safe operation of a pipeline facility.
Specifically, Phillips 66’s written procedures do not adequately implement the requirement in §
195.446(h) that operators review the training program content to identify potential improvements
at least once each calendar year, but at intervals not to exceed 15 months. Phillips 66’s
procedure P66-CRM(h)-3500 [Rev. 7, Effective 2021-04-16] Section 1.2.4 Maintaining
3



Regulatory Compliance does not contain or reference a procedure on how to conduct the review
of the training content to identify potential improvements. During the inspection, Phillips 66
informed PHMSA that, in practice, the Phillips 66 SAP system creates a work order when a
review is due. Phillips 66 uses the Annual DOT Document Review: Maintenance and
Operational Procedure Review Guidelines Form and Procedure to conduct the review. Phillips
66 must amend its procedure for reviewing the training content to identify potential
improvements that references the Annual DOT Document Review: Maintenance and Operational
Procedure Review Guidelines Form and Procedure and creation of a SAP work order.
6. § 195.446 - Control room management.
(a)…
(h) Training. Each operator must establish a controller training program and review
the training program content to identify potential improvements at least once each
calendar year, but at intervals not to exceed 15 months. An operator’s program
must provide for training each controller to carry out the roles and responsibilities
defined by the operator. In addition, the training program must include the
following elements:
(1)…
(6) Control room team training and exercises that include both controllers and other
individuals, defined by the operator, who would reasonably be expected to
operationally collaborate with controllers (control room personnel) during normal,
abnormal or emergency situations. Operators must comply with the team training
requirements under this paragraph no later than January 23, 2018.
Phillips 66’s procedures are inadequate to assure safe operation of a pipeline facility.
Specifically, Phillips 66’s written procedures do not implement the requirement in §
195.446(h)(6) that operators include both controllers and other individuals, defined by the
operator, who would reasonably be expected to operationally collaborate with controllers
(control room personnel) during normal, abnormal or emergency situations in its training
program. Phillips 66’s procedure P66-CRM-0001 [Rev. 5, Effective Date: 2021-03-11], Section
13.2.3 Control Room Team Training states, "controllers will participate in Team Training
annually not to exceed 15 months. In Team Training, Controllers will learn skills to collaborate
as a team involving abnormal and/or emergency operating conditions. The training is structured
to focus on communication and soft skills in situations that require team collaboration. Control
room team includes Controllers, Lead Controllers, Console Supervisors, Operating Excellence
Supervisor, Leak Detection Engineers, and Control Center Manager." Phillips 66 does not
include other individuals, defined by the operator, who would reasonably be expected to
operationally collaborate with controllers (control room personnel) during normal, abnormal or
emergency situations in the team training sessions. Instead, during the inspection, Phillips 66
informed PHMSA that it routinely has a CRM staff member stand in for the "other individual"
during the team training sessions. Phillips 66 must amend its procedure to require both
controllers and other individuals, who would reasonably be expected to operationally collaborate
with controllers during normal, abnormal or emergency situations, to attend the Team Training
sessions.
4



Response to this Notice
This Notice is provided pursuant to 49 U.S.C. § 60108(a) and 49 C.F.R. § 190.206. Enclosed as
part of this Notice is a document entitled Response Options for Pipeline Operators in
Compliance Proceedings.
Please refer to this document and note the response options. Be advised that all material you
submit in response to this enforcement action is subject to being made publicly available. If you
believe that any portion of your responsive material qualifies for confidential treatment under 5
U.S.C. 552(b), along with the complete original document you must provide a second copy of
the document with the portions you believe qualify for confidential treatment redacted and an
explanation of why you believe the redacted information qualifies for confidential treatment
under 5 U.S.C. 552(b).
Following the receipt of this Notice, you have 30 days to submit written comments, revised
procedures, or a request for a hearing under § 190.211. If you do not respond within 30 days of
receipt of this Notice, this constitutes a waiver of your right to contest the allegations in this
Notice and authorizes the Associate Administrator for Pipeline Safety to find facts as alleged in
this Notice without further notice to you and to issue an Order Directing Amendment. If your
plans or procedures are found inadequate as alleged in this Notice, you may be ordered to amend
your plans or procedures to correct the inadequacies (49 C.F.R. § 190.206). If you are not
contesting this Notice, we propose that you submit your amended procedures to my office within
60 days of receipt of this Notice. This period may be extended by written request for good
cause. Once the inadequacies identified herein have been addressed in your amended
procedures, this enforcement action will be closed.
It is requested (not mandated) that Phillips 66 maintain documentation of the safety improvement
costs associated with fulfilling this Notice of Amendment (preparation/revision of plans,
procedures) and submit the total to Dustin Hubbard, Director, Western Region, Pipeline and
Hazardous Materials Safety Administration. In correspondence concerning this matter, please
refer to CPF 5-2021-047-NOA and, for each document you submit, please provide a copy in
electronic format whenever possible.
Sincerely,
Dustin Hubbard
Director, Western Region, Office of Pipeline Safety
Pipeline and Hazardous Materials Safety Administration
Enclosure: Response Options for Pipeline Operators in Enforcement Proceedings
cc: PHP-60 Compliance Registry
PHP-500 J. Dunphy (#21-202104)
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