# SIGNATURE FLIGHT SUPPORT, M&O _ HONOLULU — Notice of Amendment

- **operation:** document
- **citation:** CPF 52022025NOA
- **title:** SIGNATURE FLIGHT SUPPORT, M&O _ HONOLULU — Notice of Amendment
- **source type:** enforcement
- **agency:** Pipeline and Hazardous Materials Safety Administration
- **status:** historical
- **official:** true
- **published on:** 2022-04-27
- **effective on:** Not available
- **summary:** CLOSED notice of amendment citing 195.402(c)(3).
- **machine formats:** - **json:** https://regulus.evalyn.ai/document/phmsa-enforcement-52022025noa.json
- **markdown:** https://regulus.evalyn.ai/document/phmsa-enforcement-52022025noa.md
- **app url:** https://regulus.evalyn.ai/document/phmsa-enforcement-52022025noa
- **source url:** https://primis.phmsa.dot.gov/enforcement-data/case/52022025NOA
**body:**

Notice of Amendment involving SIGNATURE FLIGHT SUPPORT, M&O _ HONOLULU. PHMSA's enforcement data identifies the cited regulation as 195.402(c)(3). The case was opened on 2022-04-27 and is reported as closed as of 2022-07-12. Open the official case record for notices, responses, orders, and the latest status.

Official case documents:

52022025NOA_Closure Letter_07122022_(21-218959).pdf: https://primis.phmsa.dot.gov/enforcement-documents/52022025NOA/52022025NOA_Closure%20Letter_07122022_(21-218959).pdf

52022025NOA_Closure Letter_07122022_(21-218959)_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/52022025NOA/52022025NOA_Closure%20Letter_07122022_(21-218959)_text.pdf

52022025NOA_Notice of Amendment_04272022_(21-218959).pdf: https://primis.phmsa.dot.gov/enforcement-documents/52022025NOA/52022025NOA_Notice%20of%20Amendment_04272022_(21-218959).pdf

52022025NOA_Notice of Amendment_04272022_(21-218959)_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/52022025NOA/52022025NOA_Notice%20of%20Amendment_04272022_(21-218959)_text.pdf

52022025NOA_Operator Response to Notice_05262022_(21-218959).pdf: https://primis.phmsa.dot.gov/enforcement-documents/52022025NOA/52022025NOA_Operator%20Response%20to%20Notice_05262022_(21-218959).pdf

52022025NOA_Notice of Amendment_04272022_(21-218959)_text.pdf

NOTICE OF AMENDMENT
VIA E-MAIL TO MR. ERIC HIETALA
April 27, 2022
Mr. Eric Hietala
Senior Vice President – West
Signature Flight Support
13485 Veterans Way, Suite 600
Orlando, FL 32827
CPF 5-2022-025-NOA
Dear Mr. Hietala:
From November 8 through 12, 2021, a representative of the Pipeline and Hazardous Materials
Safety Administration (PHMSA), pursuant to Chapter 601 of 49 United States Code, inspected
Signature Flight Support’s procedures for operations and maintenance of its jet fuel pipelines and
breakout tanks in Honolulu, Hawaii.
On the basis of the inspection, PHMSA has identified some apparent inadequacies found within
Signature Flight Support’s plans or procedures, as described below:
1. § 195.402 Procedural manual for operations, maintenance, and emergencies.
(a) . . . .
(c) Maintenance and normal operations. The manual required by paragraph (a) of
this section must include procedures for the following to provide safety during
maintenance and normal operations:
(1) . . . .
(3) Operating, maintaining, and repairing the pipeline system in accordance with
each of the requirements of this subpart and subpart H of this part.



Signature Flight Support’s "Sand Island Procedural Manual," including the revision supplied by
the operator after the inspection, was inadequate to assure safe operation of a pipeline facility.
Specifically, the “Sand Island Procedural Manual” failed to describe how the operator provides
protection against accidental ignitions consistent with API RP 2003, as required by § 195.405(a).
In addition, it failed to describe what provisions of API RP 2003 are not necessary for the safety
of a particular breakout tank. Page 58 of the revised manual, provided to PHMSA by the
operator in a February 2, 2022, email states:
“SFS provides protection against ignitions arising out of static electricity, lightning, and
stray currents during operations and maintenance activities involving aboveground
breakout tanks in accordance with API RP 2003.”
API RP 2003 describes practices and the use of equipment to reduce the risk of potential
accidental ignition. During the inspection, the operator described how it uses some of the
recommended practices in API RP 2003 and indicated that other practices described in API RP
2003 do not apply to that facility. However, the operator had not described these practices in its
written procedures.
2. § 195.402 Procedural manual for operations, maintenance, and emergencies.
(a) . . . .
(c) Maintenance and normal operations. The manual required by paragraph (a) of
this section must include procedures for the following to provide safety during
maintenance and normal operations:
(1) . . . .
(3) Operating, maintaining, and repairing the pipeline system in accordance with
each of the requirements of this subpart and subpart H of this part.
Signature Flight Support’s "Sand Island Procedural Manual," including the revision supplied by
the operator after the inspection, was inadequate to assure safe operation of a pipeline facility.
Specifically, the “Sand Island Procedural Manual” failed to describe which valves are necessary
for the safe operation of the pipeline system and how the operator maintains these valves, as
required by § 195.420(a). For example, during the inspection the operator was unable to
describe how it maintained the “Cla-Val” brand flow control valves on the discharge of the 10-
inch pipeline’s pump station. These valves control the pressure and flow rates on the 10-inch
pipeline system and are necessary for its safe operation and require periodic maintenance to
ensure they function as intended. Section 195.420(a) does not prescribe which valves are subject
to this requirement, or how often they are to be maintained. Instead, the requirement is for
operators to identify and describe how they will maintain valves subject to the requirement.
Response to this Notice
This Notice is provided pursuant to 49 U.S.C. § 60108(a) and 49 C.F.R. § 190.206. Enclosed as
part of this Notice is a document entitled Response Options for Pipeline Operators in
Compliance Proceedings.
2



Please refer to this document and note the response options. Be advised that all material you
submit in response to this enforcement action is subject to being made publicly available. If you
believe that any portion of your responsive material qualifies for confidential treatment under 5
U.S.C. 552(b), along with the complete original document you must provide a second copy of
the document with the portions you believe qualify for confidential treatment redacted and an
explanation of why you believe the redacted information qualifies for confidential treatment
under 5 U.S.C. 552(b).
Following the receipt of this Notice, you have 30 days to submit written comments, revised
procedures, or a request for a hearing under §190.211. If you do not respond within 30 days of
receipt of this Notice, this constitutes a waiver of your right to contest the allegations in this
Notice and authorizes the Associate Administrator for Pipeline Safety to find facts as alleged in
this Notice without further notice to you and to issue an Order Directing Amendment. If your
plans or procedures are found inadequate as alleged in this Notice, you may be ordered to amend
your plans or procedures to correct the inadequacies (49 C.F.R. § 190.206). If you are not
contesting this Notice, we propose that you submit your amended procedures to my office within
90 days of receipt of this Notice. This period may be extended by written request for good
cause. Once the inadequacies identified herein have been addressed in your amended
procedures, this enforcement action will be closed.
It is requested (not mandated) that Signature Flight Support maintain documentation of the safety
improvement costs associated with fulfilling this Notice of Amendment (preparation/revision of
plans, procedures) and submit the total to Dustin Hubbard, Director, Western Region, Pipeline
and Hazardous Materials Safety Administration. In correspondence concerning this matter,
please refer to CPF 5-2022-025-NOA and, for each document you submit, please provide a copy
in electronic format whenever possible.
Sincerely,
Dustin Hubbard
Director, Western Region
Pipeline and Hazardous Materials Safety Administration
Enclosure: Response Options for Pipeline Operators in Enforcement Proceedings
cc: PHP-60 Compliance Registry
PHP-500 J. Gano (#21-218959)
Jason Maga, Signature Flight Support (via email)
3

52022025NOA_Closure Letter_07122022_(21-218959)_text.pdf

VIA E-MAIL TO MR. ERIC HIETALA
July 12, 2022
Mr. Eric Hietala
Senior Vice President – West
Signature Flight Support
13485 Veterans Way, Suite 600
Orlando, FL 32827
CPF 5-2022-025-NOA
Closure Letter
Dear Mr. Hietala:
From November 8 through November 12, 2021, a representative from the Pipeline and
Hazardous Materials Safety Administration (PHMSA), pursuant to chapter 601 of 49 United
States Code, conducted an on-site pipeline safety inspection of Signature Flight Support’s
procedures for operations and maintenance of its jet fuel pipelines and breakout tanks in
Honolulu, Hawaii. As a result of the inspection, Signature Flight Support was issued a Notice of
Amendment on April 27, 2022, which proposed the amendment of your procedures.
Signature Flight Support submitted its amended procedures on May 26, 2022. My staff reviewed
the amended procedures, and it appears that the inadequacies outlined in this Notice of
Amendment have been corrected.
This letter is to inform you no further action is necessary and this case is now closed. Thank you
for your cooperation.
Sincerely,
Dustin Hubbard
Director, Western Region
Pipeline and Hazardous Materials Safety Administration
cc: PHP-60 Compliance Registry
PHP-500 J. Gano (#21-218959)
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