# MOUNTAINWEST PIPELINE, LLC — Notice of Amendment

- **operation:** document
- **citation:** CPF 52022049NOA
- **title:** MOUNTAINWEST PIPELINE, LLC — Notice of Amendment
- **source type:** enforcement
- **agency:** Pipeline and Hazardous Materials Safety Administration
- **status:** historical
- **official:** true
- **published on:** 2022-12-19
- **effective on:** Not available
- **summary:** CLOSED notice of amendment citing 192.631(c)(2), 192.631(c)(5), 192.631(e)(1), 192.631(e)(3), 192.631(e)(6), 192.631(f)(2).
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- **source url:** https://primis.phmsa.dot.gov/enforcement-data/case/52022049NOA
**body:**

Notice of Amendment involving MOUNTAINWEST PIPELINE, LLC. PHMSA's enforcement data identifies the cited regulations as 192.631(c)(2),  192.631(c)(5),  192.631(e)(1),  192.631(e)(3),  192.631(e)(6),  192.631(f)(2). The case was opened on 2022-12-19 and is reported as closed as of 2023-04-18. Open the official case record for notices, responses, orders, and the latest status.

Official case documents:

52022049NOA_Closure Letter_04182023_(22-232643).pdf: https://primis.phmsa.dot.gov/enforcement-documents/52022049NOA/52022049NOA_Closure%20Letter_04182023_(22-232643).pdf

52022049NOA_Closure Letter_04182023_(22-232643)_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/52022049NOA/52022049NOA_Closure%20Letter_04182023_(22-232643)_text.pdf

52022049NOA_Notice of Amendment_12192022_(22-232643).pdf: https://primis.phmsa.dot.gov/enforcement-documents/52022049NOA/52022049NOA_Notice%20of%20Amendment_12192022_(22-232643).pdf

52022049NOA_Notice of Amendment_12192022_(22-232643)_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/52022049NOA/52022049NOA_Notice%20of%20Amendment_12192022_(22-232643)_text.pdf

52022049NOA_Operator Response to Notice_01112023_(22-232643).pdf: https://primis.phmsa.dot.gov/enforcement-documents/52022049NOA/52022049NOA_Operator%20Response%20to%20Notice_01112023_(22-232643).pdf

52022049NOA_Notice of Amendment_12192022_(22-232643)_text.pdf

NOTICE OF AMENDMENT
VIA E-MAIL TO MS. COLLEEN LARKIN BELL
December 19, 2022
Ms. Colleen Larkin Bell
President
Mountain West Pipeline, LLC
333 South State Street
P.O. Box 45360
Salt Lake City, UT 84145-0360
CPF 5-2022-049-NOA
Dear Ms. Bell:
From February 28 through March 4, 2022, representatives of the Pipeline and Hazardous
Materials Safety Administration (PHMSA), pursuant to Chapter 601 of 49 United States Code,
inspected Mountain West Pipeline, LLC’s (Mountain West, formerly Dominion Questar)
procedures for Control Room Management in Salt Lake City, Utah.
On the basis of the inspection, PHMSA has identified the apparent inadequacies found within
Mountain’s plans or procedures, as described below:
1. § 192.631 Control room management.
(a)…
(c) Provide adequate information. Each operator must provide its controllers with
the information, tools, processes and procedures necessary for the controllers to
carry out the roles and responsibilities the operator has defined by performing each
of the following:
(1)…
(5) Establish and implement procedures for when a different controller assumes
responsibility, including the content of information to be exchanged.



Mountain West’s procedures are inadequate to assure safe operation of a pipeline facility.
Specifically, CRM Plan 2.8 Shift Changes and Handover Responsibilities fails to require that
both outgoing and incoming controllers document the transfer of operational information on the
DEQP Control Hand-over Sheet. Instead, CRM Plan 2.8 requires only that a verbal review of
the DEQP Control Hand-over Sheet be conducted.1 Mountain West must amend its procedures
to provide for the documentation of the transfer of operational information on the DEQP Control
Hand-over Sheet.
2. § 192.631 Control room management.
(a)…
(c) Provide adequate information. Each operator must provide its controllers with
the information, tools, processes and procedures necessary for the controllers to
carry out the roles and responsibilities the operator has defined by performing each
of the following:
(1)…
(2) Conduct a point-to-point verification between SCADA displays and related field
equipment when field equipment is added or moved and when other changes that
affect pipeline safety are made to field equipment or SCADA displays;
Mountain West’s procedures are inadequate to assure safe operation of a pipeline facility.
Specifically, Mountain West’s CRM Plan Section 1 does not define the term “point.” Although
Mountain West includes definitions for the terms “safety-related” and “safety-related alarm,” its
procedures fail to define the term “point” – a related term that is required to operate the SCADA
system. Additionally, Mountain West’s CRM Plan Section 3.2 does not define the time period
by which point-to-point verification must be completed.
Mountain West must amend its procedures to define the term “point” as it pertains to Mountain
West pipeline operations, and define a time period by which point-to-point verifications must be
completed when field equipment is added or moved, or when other changes that affect pipeline
safety are made to field equipment or SCADA displays.
3. § 192.631 Control room management.
(a)…
(e) Alarm management. Each operator using a SCADA system must have a written
alarm management plan to provide for effective controller response to alarms. An
operator's plan must include provisions to:
(1) Review SCADA safety-related alarm operations using a process that ensures
alarms are accurate and support safe pipeline operations;
Mountain West’s procedures are inadequate to assure safe operation of a pipeline facility.
Specifically, Mountain West’s CRM Plan Section 5.3 fails to provide for review of all SCADA
safety-related alarms that the SCADA system generates. During the inspection, PHMSA learned
1 See 49 C.F.R. § 192.631(j)(1) (requiring operators to maintain for review during inspection records that demonstrate
compliance with the requirements of this section).



that the Mountain West SCADA system allows alarms to annunciate and then clear themselves
from the alarm screen without controller action. The Mountain West CRM Plan provides for
review of only those alarms that remain unresolved at the end of each month. This method of
alarm management and alarm review, however, fails to provide the company with a full
understanding of how the SCADA system is operating and fails to provide the controller with
full situational awareness of pipeline operations.
Additionally, the existing Mountain West SCADA style guide fails to include a naming
convention for points and alarms. Mountain West must amend its procedures to provide a
process that ensures alarms are accurate and support safe pipeline operations, including requiring
that all alarms be acknowledged by a controller, and not auto-deleted. Further, Mountain West
must amend its procedures by updating its style guide to include naming conventions for points
and alarms.
4. § 192.631 Control room management.
(a)…
(e) Alarm management. Each operator using a SCADA system must have a written
alarm management plan to provide for effective controller response to alarms. An
operator's plan must include provisions to:
(1) …
(3) Verify the correct safety-related alarm set-point values and alarm descriptions at
least once each calendar year, but at intervals not to exceed 15 months;
Mountain West’s procedures are inadequate to assure safe operation of a pipeline facility.
Specifically, Mountain West’s CRM plan does not contain a written procedure for the
determination of SCADA safety-related alarm set-point values or a written procedure describing
how safety-related alarm descriptions are designated. Consequently, it is unclear how Mountain
West verifies correct set-point values and alarm descriptions pursuant to the requirements set
forth in § 192.631(e)(3). Mountain West must amend its procedures to identify the method and
procedure by which safety-related alarm set-point values and safety-related alarm descriptions
are established.
5. § 192.631 Control room management.
(a)…
(e) Alarm management. Each operator using a SCADA system must have a written
alarm management plan to provide for effective controller response to alarms. An
operator's plan must include provisions to:
(1) …
(6) Address deficiencies identified through the implementation of paragraphs (e)(1)
through (e)(5) of this section.
Mountain West’s procedures are inadequate to assure safe operation of a pipeline facility.
Specifically, Mountain West’s CRM plan Section 5.7 lacks specificity on how identified
deficiencies will be documented and tracked through to full remediation. Mountain West must



amend its procedures to provide for the identification and documentation of CRM Plan
deficiencies from identification through to full remediation.
6. § 192.631 Control room management.
(a)…
(f) Change management. Each operator must assure that changes that could affect
control room operations are coordinated with the control room personnel by
performing each of the following:
(1) …
(2) Require its field personnel to contact the control room when emergency
conditions exist and when making field changes that affect control room operations;
Mountain West’s procedures are inadequate to assure safe operation of a pipeline facility.
Specifically, Mountain West’s CRM Plan Section 6.1 fails to include maintenance activities in
the list of activities field staff should notify gas control room personnel about. Mountain West
must amend its procedures to include all activities conducted by field personnel that affect
control room operations in the list contained in CRM Plan Section 6.1.
Response to this Notice
This Notice is provided pursuant to 49 U.S.C. § 60108(a) and 49 C.F.R. § 190.206. Enclosed as
part of this Notice is a document entitled Response Options for Pipeline Operators in
Compliance Proceedings.
Please refer to this document and note the response options. Be advised that all material you
submit in response to this enforcement action is subject to being made publicly available. If you
believe that any portion of your responsive material qualifies for confidential treatment under 5
U.S.C. 552(b), along with the complete original document you must provide a second copy of
the document with the portions you believe qualify for confidential treatment redacted and an
explanation of why you believe the redacted information qualifies for confidential treatment
under 5 U.S.C. 552(b).
Following the receipt of this Notice, you have 30 days to submit written comments, revised
procedures, or a request for a hearing under §190.211. If you do not respond within 30 days of
receipt of this Notice, this constitutes a waiver of your right to contest the allegations in this
Notice and authorizes the Associate Administrator for Pipeline Safety to find facts as alleged in
this Notice without further notice to you and to issue an Order Directing Amendment. If your
plans or procedures are found inadequate as alleged in this Notice, you may be ordered to amend
your plans or procedures to correct the inadequacies (49 C.F.R. § 190.206). If you are not
contesting this Notice, we propose that you submit your amended procedures to my office within
30 days of receipt of this Notice. This period may be extended by written request for good
cause. Once the inadequacies identified herein have been addressed in your amended
procedures, this enforcement action will be closed.



It is requested (not mandated) that Mountain West Pipeline maintain documentation of the safety
improvement costs associated with fulfilling this Notice of Amendment (preparation/revision of
plans, procedures) and submit the total to Dustin Hubbard, Director, Western Region, Pipeline
and Hazardous Materials Safety Administration. In correspondence concerning this matter,
please refer to CPF 5-2022-049-NOA and, for each document you submit, please provide a copy
in electronic format whenever possible.
Sincerely,
Dustin Hubbard
Director, Western Region
Pipeline and Hazardous Materials Safety Administration
Enclosure: Response Options for Pipeline Operators in Enforcement Proceedings
cc: PHP-60 Compliance Registry
PHP-500 J. Dunphy (#22-232643)

52022049NOA_Closure Letter_04182023_(22-232643)_text.pdf

VIA E-MAIL TO MS. AMY SHANK
April 18, 2023
Ms. Amy Shank
Vice President - Safety & Operational Discipline
Williams-Mountain West Pipeline
One Williams Center
P.O. Box 645
Tulsa, OK 74172
CPF 5-2022-049-NOA
Closure Letter
Dear Ms. Shank:
From February 28 through March 4, 2022, representatives of the Pipeline and Hazardous Materials Safety
Administration (PHMSA), pursuant to Chapter 601 of 49 United States Code, inspected Mountain West
Pipeline, LLC’s (Mountain West, formerly Dominion Questar) procedures for Control Room
Management in Salt Lake City, Utah. As a result of the inspection, Mountain West was issued a Notice
of Amendment on December 19, 2022, which proposed amendment of your procedures.
Mountain West submitted its amended procedures on January 11, 2023. My staff reviewed the amended
procedures, and it appears that the inadequacies outlined in this Notice of Amendment have been
corrected.
This letter is to inform you no further action is necessary and this case is now closed. Thank you for your
cooperation.
Sincerely,
Dustin Hubbard
Director, Western Region
Pipeline and Hazardous Materials Safety Administration
cc: PHP-60 Compliance Registry
PHP-500 J. Dunphy (#22-232643)
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