{"operation":"document","citation":"CPF 52024027WL","title":"SIGNATURE FLIGHT SUPPORT, M&O _ HONOLULU — Warning Letter","source_type":"enforcement","agency":"Pipeline and Hazardous Materials Safety Administration","status":"historical","official":true,"published_on":"2024-06-20","effective_on":null,"summary":"CLOSED warning letter citing 195.446(e)(4).","machine_formats":{"json":"https://regulus.evalyn.ai/document/phmsa-enforcement-52024027wl.json","markdown":"https://regulus.evalyn.ai/document/phmsa-enforcement-52024027wl.md"},"app_url":"https://regulus.evalyn.ai/document/phmsa-enforcement-52024027wl","source_url":"https://primis.phmsa.dot.gov/enforcement-data/case/52024027WL","body":"Warning Letter involving SIGNATURE FLIGHT SUPPORT, M&O _ HONOLULU. PHMSA's enforcement data identifies the cited regulation as 195.446(e)(4). The case was opened on 2024-06-20 and is reported as closed as of 2024-06-20. Open the official case record for notices, responses, orders, and the latest status.\n\nOfficial case documents:\n\n52024027WL_Operator Response to Notice_07112024_(23-264579).pdf: https://primis.phmsa.dot.gov/enforcement-documents/52024027WL/52024027WL_Operator%20Response%20to%20Notice_07112024_(23-264579).pdf\n\n52024027WL_Warning Letter_06202024_(23-264579).pdf: https://primis.phmsa.dot.gov/enforcement-documents/52024027WL/52024027WL_Warning%20Letter_06202024_(23-264579).pdf\n\n52024027WL_Warning Letter_06202024_(23-264579)_text.pdf: https://primis.phmsa.dot.gov/enforcement-documents/52024027WL/52024027WL_Warning%20Letter_06202024_(23-264579)_text.pdf\n\n52024027WL_Warning Letter_06202024_(23-264579)_text.pdf\n\nWARNING LETTER\nVIA ELECTRONIC MAIL TO: J.Wilson@signatureaviation.com\nJune 20, 2024\nMr. John Wilson\nDirector, Airline Services\nSignature Aviation\n13485 Veterans Way, Suite 600\nOrlando, Florida 32827\nCPF 5-2024-027-WL\nDear Mr. Wilson:\nFrom January 22 through 26, 2024, a representative of the Pipeline and Hazardous Materials\nSafety Administration (PHMSA), pursuant to Chapter 601 of 49 United States Code (U.S.C.),\ninspected the Signature Flight Support (Signature) control room procedures and records located\nin Honolulu, Hawaii.\nAs a result of the inspection, it is alleged that you have committed probable violation of the\nPipeline Safety Regulations, Title 49, Code of Federal Regulations (CFR). The item inspected\nand the probable violation is:\n\n\n\n1. § 195.446 Control room management.\n(a) …\n(e) Alarm management. Each operator using a SCADA system must have a written\nalarm management plan to provide for effective controller response to alarms. An\noperator's plan must include provisions to:\n(4) Review the alarm management plan required by this paragraph at least once\neach calendar year, but at intervals not exceeding 15 months, to determine the\neffectiveness of the plan; …\nSignature failed to review its alarm management plan required at least once each calendar year,\nbut at intervals not exceeding 15 months, to determine the effectiveness of the plan. Although\nSignature conducted reviews in calendar years 2021 and 2024, it did not review its management\nplan in calendar years 2022 and 2023.\nUnder 49 U.S.C. § 60122 and 49 CFR § 190.223, you are subject to a civil penalty not to exceed\n$266,015 per violation per day the violation persists, up to a maximum of $2,660,135 for a\nrelated series of violations. For violation occurring on or after January 6, 2023 and before\nDecember 28, 2023, the maximum penalty may not exceed $257,664 per violation per day the\nviolation persists, up to a maximum of $2,576,627 for a related series of violations. For violation\noccurring on or after March 21, 2022 and before January 6, 2023, the maximum penalty may not\nexceed $239,142 per violation per day the violation persists, up to a maximum of $2,391,142 for\na related series of violations. For violation occurring on or after May 3, 2021 and before March\n21, 2022, the maximum penalty may not exceed $225,134 per violation per day the violation\npersists, up to a maximum of $2,251,334 for a related series of violations. For violation\noccurring on or after January 11, 2021 and before May 3, 2021, the maximum penalty may not\nexceed $222,504 per violation per day the violation persists, up to a maximum of $2,225,034 for\na related series of violations. For violation occurring on or after July 31, 2019 and before\nJanuary 11, 2021, the maximum penalty may not exceed $218,647 per violation per day the\nviolation persists, up to a maximum of $2,186,465 for a related series of violations. For violation\noccurring on or after November 27, 2018 and before July 31, 2019, the maximum penalty may\nnot exceed $213,268 per violation per day, with a maximum penalty not to exceed $2,132,679.\nWe have reviewed the circumstances and supporting documents involved in this case, and have\ndecided not to conduct additional enforcement action or penalty assessment proceedings at this\ntime. We advise you to correct the item identified in this letter. Failure to do so will result in\nSignature being subject to additional enforcement action.\nNo reply to this letter is required. If you choose to reply, in your correspondence please refer to\nCPF 5-2024-027-WL. Be advised that all material you submit in response to this enforcement\naction is subject to being made publicly available. If you believe that any portion of your\nresponsive material qualifies for confidential treatment under 5 U.S.C. 552(b), along with the\ncomplete original document you must provide a second copy of the document with the portions\nyou believe qualify for confidential treatment redacted and an explanation of why you believe\n\n\n\nthe redacted information qualifies for confidential treatment under 5 U.S.C. 552(b).\nSincerely,\nDustin Hubbard\nDirector, Western Region, Office of Pipeline Safety\nPipeline and Hazardous Materials Safety Administration\ncc: PHP-60 Compliance Registry\nPHP-500 J. Dunphy (#23-264579)\nJason Maga, General Manager – Signature Flight Support Honolulu,\nJason.maga@signatureflight.com\nLarissa Demling, Operations Manager – Signature Flight Support Honolulu,\nLarisa.demling@signatureflight.com","truncated":false,"body_characters":5419}