# Portal Training - **operation:** document - **citation:** PHMSA Guidance, Portal Training - **title:** Portal Training - **source type:** guidance - **agency:** Pipeline and Hazardous Materials Safety Administration - **status:** guidance - **official:** true - **published on:** Not available - **effective on:** Not available - **summary:** Portal Training Document HM-Registration-Tips.pdf (629.98 KB) Hazmat Registration Tips Effective Date: - **machine formats:** - **json:** https://regulus.evalyn.ai/document/phmsa-guidance-portal-training-6ee74eee.json - **markdown:** https://regulus.evalyn.ai/document/phmsa-guidance-portal-training-6ee74eee.md - **app url:** https://regulus.evalyn.ai/document/phmsa-guidance-portal-training-6ee74eee - **source url:** https://www.phmsa.dot.gov/regulatory-compliance/phmsa-guidance/portal-training **body:** Portal Training Document HM-Registration-Tips.pdf (629.98 KB) Hazmat Registration Tips Effective Date: <<>> REGISTER NOW!!! For those registrants who have selected to register through third party providers, please be advised that you may be charged an additional processing fee. Therefore, please register directly online (using Microsoft Explorer or Google Chrome) through our portal at https://portal.phmsa.dot.gov or our mailing address below. Tip 1: Portal - If you do not have a login ID/password or new to the company, it must be created in the portal before entering the registration website (see highlights in yellow). If you forgot your password or user name, no worries, there is also a link to help with that. The user ID/password is not company generated, but instead generated per user. Therefore, you can use your own name and personal information to register with us. Tip 2: Each user MUST enroll in the PHMSA portal by creating their own user ID and password. After you create your user ID/password, you will receive an email with the user name and password. There is a <<>> registration “link” to take you directly to the registration main page, which is included in the email. However, if you still need help, please email our portal team at PortalSupport@dot.gov for assistance. Tip 3: Go to the Hazmat Home link (left side), click Hazmat Registration to enter the website. <<>> Tip 4: On the “Manage Registration” Tab (see below) - You can check your registration/s by entering your company information into ONLY “one” of the six fields below, and click “Details” to get your company information. If you need further assistance, please contact our Registration Help Desk at 202-366- 4109. Tip 5: On the Initial Registration Tab - You can create a new registration by entering your company information into ONLY “one” of the three fields below, click “Search” to make sure that your company does NOT already exist. Since you are submitting an initial registration, your company should NOT exist. Therefore, you should receive the following message below, click OK and Register New Company. <<>> Tip 6: On the Registration Renewal Tab - You can renew your registration/s by entering your company information into ONLY “one” of the six fields below to get your company information, click “Search” and “Select” to bring up your company information: Tip 7: Once your company is located you can also print your certificate and/or submit your renewal. In addition, if you don’t know your NAICS, you can hit the NAICS code lookup to find it by using a keyword for your industry type (ex. oil, gas, propane). <<>> Tip 8: Avoid Duplicate Payments! Here are a few examples to help you understand what causes registration duplicates: a) Your company already has an active paid registration that you were unaware of it b) You have not received your HAZMAT certificate, so you pay again c) You have an ACH that is in the pending status, and need your registration sooner d) Someone else has paid for the HAZMAT certificate with a different payment method e) You hit the submit button twice, when you did not get an email confirmation If any of the above scenarios occur, please !!! You will need to check online first to see if you have an active registration or call us first before processing a payment. We be happy to check for you to help avoid the duplication of your payments. Tip 9: VERY IMPORTANT…Please check the following before you submit your registration: 1. correct spelling of company name 2. business size 3. fee amount Tip 10: You MUST fill out your registration statement completely or it will be rejected and cause delays in the processing your registration. ……………………………………………………………………………………………………………………… We have a new bank location for you to submit your registration by mail. Please see our NEW mailing address below. Once your registration statement with payment is received, it normally takes 4 to 6 weeks to process. Standard Remittance Address: DOT – Haz Mat P. O. Box 6200-01 Portland, OR 97228-6200 Overnight Express Address: U.S. Bank Government Lockbox Attn: DOT – Haz Mat – 6200-01 17650 NE Sandy Blvd. Portland, OR 97230 For any additional questions or concerns, please contact our Registration Help Desk at 202-366-4109. Thank you for registering with PHMSA! - **truncated:** false - **body characters:** 4369