Records, reports, and tariffs.

19.2(1) Tariffs to be filed with the commission. The schedules of rates and rules of rate-regulated gas utilities shall be filed with the commission in accordance with this chapter. Tariff provisions will be definite and clear.#

Utilities that are not subject to the rate regulation provided for by Iowa Code chapter 476 shall not be required to file schedules of rates, rules, or contracts outlined in this chapter, unless otherwise directed by the commission.#

19.2(2) Form and identification. All tariffs shall conform to the following rules:#

a.The tariff shall conform to the following requirements:#

(1)Be on 8½ by 11-inch pages so as to result in a clear and permanent record.#

(2)Be filed electronically in compliance with 199-Chapter 14.#

(3)The first page is the title page, which will show the name of the utility, the type of utility service being provided, the words "Filed with Iowa Utilities Commission" and the date.#

(4)When a tariff is to be superseded or replaced in its entirety, the replacing tariff will show on the upper right corner of its title page that it is a revision of a tariff on file and the number being superseded or replaced.#

(5)When a tariff sheet in a tariff is revised, amended, or eliminated, the tariff sheet will indicate in the upper right corner the number of the revision to that tariff sheet.#

(6)Any tariff sheet modifications will be marked in the right margin with symbols as described below to indicate the place, nature, and extent of the change in text. The marked version will show all added language marked with underlined text and all deleted language with strike-through.#

1.(C)-Change in regulation.#

2.(D)-Discontinued rate or regulation.#

3.(I)-Increase in rate or new treatment resulting in increased rate.#

4.(L)-Changed text location.#

5.(N)-New rate, treatment, or regulation.#

6.(R)-Reduction in rate or new treatment resulting in reduction in rate.#

7.(T)-Change in text only.#

(7)All sheets except the title page will have the following information located at the upper left corner of the tariff sheet:#

1.Company name.#

2.Type of utility tariff.#

3.The words "Filed with commission."#

(8)All sheets except the title page will have the following information located at the upper right corner of the tariff sheet:#

1.Tariff part identification, if any.#

2.Tariff sheet number, original or revised.#

3.Canceled tariff sheet number, original or revised.#

(9)All sheets except the title page will have the following information located at the lower left corner of the tariff sheet:#

1.The issued date.#

2.The name of the person responsible for the issuance.#

(10)All sheets except the title page will have the following information located at the lower right corner of the tariff sheet:#

1.An effective date field.#

2.Proposed effective date.#

b.The issued date is the date the tariff or the revised sheet content was filed by the utility in the commission's electronic filing system.#

c.The effective date is to be left blank by the utility and will be determined by the commission.#

19.2(3) Content of tariffs. A tariff filed with the commission shall contain:#

a.A table of contents containing a list of rate schedules and other sections in the order in which they appear that indicates the first page of each section.#

b.All rates for each type of gas as they apply to each class of customer. Tariffs will also include the prices per unit of service, the number of units per billing period to which the prices apply, the period of billing, the minimum bill, the method of measuring demands and consumptions, including the method of calculating or estimating loads or minimums, delivery pressure, and any special terms or conditions applicable. All rates, books, and records should be separated into "gas" and "nongas" components. Books and records shall be available to the commission for audits upon request. The gas components will be the result of the utility's periodic review of gas procurement practices (rule 199-19.10(476)) and PGA (rule 199-19.9(476)) proceeding. The nongas components will be established through rate case proceedings under Iowa Code section 476.3 or 476.6. The period during which the net amount may be paid before the account becomes delinquent shall be specified. In any case where net and gross amounts are billed, the difference between net and gross is a late payment charge and shall be so specified.#

Customer charges for all special services relating to providing the basic utility service, including disconnection, reconnection, and service or trip charges, shall be specified.#

c.A copy of the utility's rules, or terms and conditions, describing the utility's policies and practices in providing service shall include:#

(1)A statement as to the equivalent total heating value of the gas in Btus per cubic foot on which the customers are billed. If necessary, this may be listed by district, division or community.#

(2)A list of the items that the utility furnishes, owns, and maintains on the customer's premises, such as service pipe, meters, regulators, vents, and shut-off valves.#

(3)A general statement indicating the extent to which the utility will provide service in the adjustment of customer appliances at no additional customer charge.#

(4)A general statement of the utility's policy in making adjustments for wastage of gas when such wastage occurs without the knowledge of the customer.#

(5)A statement indicating the minimum number of days allowed for payment after the due date of the customer's bill before service will be discontinued for nonpayment.#

(6)A statement indicating the volumetric measurement base to which all sales of gas at other than standard delivery pressure are corrected.#

(7)Forms of standard contracts required of customers for the various types of service available.#

(8)A statement indicating that all rates and charges contained in this tariff or contract with reference thereto may be modified at any time by a subsequent filing made pursuant to the provisions of Iowa Code chapter 476.#

(9)A copy of each type of customer bill.#

(10)Definitions of classes of customers.#

(11)Rules for extending service in accordance with subrule 19.3(7).#

(12)Rules with which prospective customers must comply as a condition of receiving service, and the terms of contracts required.#

(13)Rules governing the establishment and maintenance of credit by customers for payment of service bills.#

(14)Rules governing disconnecting and reconnecting service.#

(15)Notice required from customer for having service discontinued.#

(16)Rules covering temporary, emergency, auxiliary, and stand-by service.#

(17)Rules that address any limitations on loads or the type of equipment that may or may not be connected.#

(18)Rate-regulated utilities shall include a list of service areas and the applicable rates in such form as to facilitate ready determination of the rates available in each municipality and in such unincorporated communities as have service.#

(19)Rules on meter reading, billing periods, bill issuance, timely customer payment, notice of delinquency and service disconnection for nonpayment of bill.#

(20)Rules on how a customer or prospective customer should file a complaint with the utility, and how the complaint will be processed.#

(21)Rules on how a customer, disconnected customer or potential customer for residential service may negotiate for a payment agreement on amount due, determination of even payment amounts, and time allowed for payments.#

(22)If a sliding scale or automatic adjustment is applicable to regulated rates or charges of billed customers, the manner and method of such adjustment calculation through a detailed explanation.#

19.2(4) Annual, periodic and other reports to be filed with the commission.#

a.System map verification. A utility shall file annually with the commission a verification that it has a correct set of utility system maps for each operating or distribution area. The maps shall show:#

(1)Peak shaving facility location(s).#

(2)Feeder and distribution mains indicating size and pressure.#

(3)System metering (town border stations and other supply points).#

(4)Regulator stations in system indicating inlet and outlet pressures.#

(5)Calorimeter location.#

(6)State boundary crossing.#

(7)Franchise area.#

(8)Names of all communities (post offices) served.#

b.Reports of gas service. Each utility shall compile a monthly record of gas service, which will be available to the commission upon request. The record shall be completed within 30 days after the end of the month covered. Such record shall contain:#

(1)The daily and monthly average of total heating values of gas in accordance with subrule 19.7(6).#

(2)The monthly acquisition and disposition of gas.#

(3)Interruptions of service occurring during the month in accordance with subrule 19.7(7). If there were no interruptions, then it should be so stated.#

(4)The number of customer pressure investigations made and the results.#

(5)The number of customer meters tested and test results tabulated as follows: The number that falls into limits 0 to + 2%, + 2 to + 4%, 0 to - 2%, - 2 to - 4%, over + 4%, under - 4%, and "Does Not Register" in accuracy.#

(6)Progress on leak survey programs including the number of leaks found classified as to hazard and nature, and if known, the cause and type of pipe involved.#

(7)Number of district regulators checked and nature of repairs required.#

(8)Number of house regulators checked and nature of repairs required.#

(9)Description of any unusual operating difficulties.#

(10)Type of odorant and monthly average pounds per million cubic feet used in each individual distribution system.#

c.Filing published meter and service installation rules. A copy of the utility's current rules, if any, published or furnished by the utility for use by engineers, architects, plumbing contractors, etc., covering meter and service installation shall be filed with the commission.#

d.Filing customer bill forms. A copy of each type of customer bill form in current use shall be filed with the commission.#

e.Reports to federal agencies. Copies of reports submitted to the U.S. Department of Transportation pursuant to 49 CFR Part 191, Part 192, or Part 199 shall be filed with the commission no later than ten days following the submission. Utilities operating in other states shall provide data to the commission for Iowa only.#

f.Change in rate. A notification to the commission shall be made of any planned change in rate of service by a utility. This information shall reflect the amount of increase or decrease and the effective date of application. An up-to-date tariff sheet shall be supplied to the commission showing the current rates.#

g.List of persons authorized to receive commission inquiries.#

(1)As part of each utility's annual report as required by the general information rule in 199-Chapter 23, utilities shall also file a list of names, titles, addresses, and telephone numbers of persons authorized to receive, act upon, and respond to communications from the commission in connection with:#

1.General management duties;#

2.Customer relations (complaints);#

3.Engineering operations;#

4.Meter tests and repairs; and#

5.Pipeline permits (gas).#

(2)Each utility shall file with the commission a telephone contact number or numbers where the commission can obtain current information 24 hours a day about incidents and interruptions of service from a knowledgeable person. The contact information shall be kept current as changes or corrections are made.#

h.Residential customer statistics. Each rate-regulated gas utility shall file with the commission on or before the fifteenth day of each month one copy of the following residential customer statistics for the preceding month:#

(1)Number of accounts;#

(2)Number of accounts certified as eligible for energy assistance since the preceding October 1;#

(3)Number of accounts past due;#

(4)Number of accounts eligible for energy assistance and past due;#

(5)Total revenue owed on accounts past due;#

(6)Total revenue owed on accounts eligible for energy assistance and past due;#

(7)Number of disconnection notices issued;#

(8)Number of disconnection notices issued on accounts eligible for energy assistance;#

(9)Number of disconnections for nonpayment;#

(10)Number of reconnections;#

(11)Number of accounts deemed uncollectible; and#

(12)Number of accounts eligible for energy assistance and deemed uncollectible.#

i.Monthly, periodic and annual reports. Each utility shall file such other monthly, periodic and annual reports as are requested by the commission. Monthly and periodic reports shall be due in the commission's office within 30 days after the end of the reporting period. All annual reports shall be filed with the commission by April 1 of each year for the preceding calendar year.#

This rule is intended to implement Iowa Code section 476.2.#

Source history[ARC 9351C, IAB 6/11/25, effective 7/16/25]#