Access to Customer Data for the Provision of Regulated Utility Service

(a)A utility may disclose customer data to a contracted agent provided that the contract requires the agent to:#

(I)implement and maintain data security procedures and practices to protect the customer data from unauthorized access, destruction, use, modification, or disclosure that are equal to or greater than the data privacy and security policies and procedures used by the utility internally to protect customer data;#

(II)use customer data solely for the purpose of the contract and prohibits the use of customer data for a secondary commercial purpose not related to the purpose of the contract without first obtaining the customer's consent as provided for in these rules;#

(III)return to the utility or destroy any customer data that is no longer necessary for the purpose for which it was transferred; and#

(IV)execute a non-disclosure agreement with the utility.#

(b)The utility shall maintain records of the disclosure of customer data to contracted agents for a minimum of three years. Such records shall include all contracts with the contracted agent and executed non-disclosure agreements.#