Complaints, Penalties, and Revocation of Exemption

(a)Pursuant to rules 1301 and 1302, a person (including without limitation anyone taking service from a master meter operator) may make an informal complaint to the Commission or may file a formal complaint with the Commission with the respect to an alleged violation of rules 4803 and 4804.#

(b)As a result of a complaint or on its own motion, the Commission will investigate complaints concerning MMOs. If the Commission determines after investigation that an MMO has violated any of the requirements of rules 4803 and 4804, the MMO may have its exempt status revoked or may be subject to penalties as set forth in § 40-7-107, C.R.S., or both.#