Meter Reading

(a)Upon a customer's request, a utility shall provide written documentation showing the date of the most recent reading of the customer's meter and the total usage expressed in cubic feet or other unit of service recorded. On request, a utility supplying metered service shall explain to a customer in a clear non-technical statement its method of reading the customer's meter.#

(b)A utility shall include in its tariff a clear statement describing when meters will be read by the utility and the circumstances, if any, under which the customer must read the meter and submit the data to the utility. This statement shall specify in detail the procedure that the customer must follow and shall specify all special conditions that apply to each class of service.#

(c)Absent good cause, a utility shall read a meter monthly. For good cause shown, a utility shall read a meter at least once every six months.#